Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoved to London recently and was told that the apartment hunting process could be painful and challenging. It was not, especially thanks to Don at Neilson & Bauer. He made the process very smooth and personalized. We are now very happy into our new home.
Thomas · 21 June 2023
Agent replied · 20 June 2024
Thank you for your review and kind words Thomas, I hope you are settled in nicely and happy in your stunning new home.
★★★★★ 5/5
GoogleDon has been incredible start to finish, beginning with the property viewing and all the way through to signing the lease and coordinating everything around it. Having viewed well over 15 properties I can say this was the very best experience I had!
Natasha · 21 June 2023
Agent replied · 20 June 2024
Dear Tash, Glad to hear you received great service from Don. We pride ourselves on offering the best service we can to all applicants and clients. We hope you are happy in your new home at Wharf Road.
★★★★★ 5/5
GoogleNeilson & Bauer were amazing for my recent flat purchase, super helpful going above and beyond to answer any questions. It was my first purchase and they really helped put me at ease and made the process less stressful. Particular thanks to James who helped me throughout the whole process start to finish.
Amy · 21 June 2022
Agent replied · 20 June 2024
Thank you Amy, I hope you are loving your new home and Highbury Fields. Keep in touch.
★★★★★ 4/5
GoogleNatasha and Graham gave me full support for the purchase of a great Islington flat. They were always responsive and helpful, and were on top of any problems in the legal process. They know the area very well, and their advice was invaluable. Many thanks.
Katie · 21 July 2025
Agent replied · 24 August 2025
Thank you for the kind review. We wish you all the best with your new home.
★★★★★ 5/5
GoogleGraham and team did a terrific job on the purchase of my flat - extremely professional, responsive and skilful in managing any issues that came up along the way. Highly recommended!
Will · 20 February 2024
Agent replied · 20 June 2024
Thank you for the review Will. I hope you are enjoying your home in Highbury. Best wishes Graham
★★★★★ 5/5
GoogleFrom the bottom of our heart we would truly recommend Nelson and Bauer! We were lucky to be helped by Don Lacovara is a super great guy! During the viewings he was very professional and helped us tremendously with finding the perfect rental apartment! He deserves a 5 star reviews and my favorite agency ever!!!!:)PositiveResponsiveness, Professionalism, Value
AURORA · 21 June 2021
Agent replied · 20 June 2024
Dear Aurora, thank you for your review. We are delighted to hear that you received five star service from Don and wish you all the very best in your new home.
★★★★★ 5/5
GoogleBest customer service I've ever had from an estate agent. Graham and the team treat their clients like they would members of their own family rather than as commodities from whom to take fees. A small business with real values.
Liz · 21 June 2023
Agent replied · 20 June 2024
Thank you Liz. What a wonderful experience it has been getting to know you, Fraser and the Tatties; our new extended family. We have loved working with you and wish you all the very best in your new home.
★★★★★ 5/5
GoogleWe recently sold house in successfully through Neilson and Bower. They were our sole agents. The house is a very beautiful and unique property on Thornhill Road. They found the right buyers.
We were initially introduced to James Neilson through friends. He sold their property in Islington a few years ago. They were confident that james Neilson was someone we could trust. And how right they were. We hold him in very high regard. His partner Graham Bower has also given us great
service. They are both warm and unpretentious men who run an impressive agency.
Many thanks to all at Neilson and Bower.
Kenneth Cranham and Fiona Victory.
Fiona · 22 December 2023
Agent replied · 20 June 2024
Thank you Kenneth Cranham CBE and Fiona Victory. I hope you have a fabulous day on Monday at the palace. Thank you for your kind words. We certainly try to go the extra mile. We look forward to seeing you soon.
★★★★★ 5/5
GoogleDon has been really great from the start to finish. Available, quick and efficient. Communication really good, clear and fast. I highly recommend Don and Neilson & Bauer overall
Claudia · 20 February 2024
Agent replied · 20 June 2024
Dear Claudia,
Thank you for your review. We are glad to hear that you received a 5* service from Don. You are in safe hands with Ileana overseeing the property management of the house on Liverpool Road.
★★★★★ 5/5
GoogleExcellent estate agents, with a personal touch and who have a wealth of experience in the Islington market. I have worked with James and Graham for almost 10 years and their service is faultless
Jonathan · 24 October 2023
Agent replied · 20 June 2024
Thank you Jonathan.
★★★★★ 5/5
GoogleI had a first class experience with Neilson and Bauer on the sale of my flat in Islington. Graham was so efficient throughout; the place was sold within a week and completed within 7 which is remarkable. They were great value for money too. Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️PositiveResponsiveness, Quality, Professionalism, Value
Andy · 25 August 2021
Agent replied · 20 June 2024
Thank you Andy. It was a joy to market such a beautiful flat. Wishing you all the very best.
★★★★★ 5/5
GoogleWe recently purchased our first home in Angel N1.
Annabel from Neilson and Bauer was extremely helpful and went above and beyond in working with us to achieve a great outcome. She assisted us in understanding the process, regularly updated us, and took time out of her schedule to allow us to attend the property for follow-up inspections.
In the day and age of average franchise real estate agencies, Neilson and Bauer (and Annabel in particular) were knowledgeable, communicative and trustworthy. Because of this they ensured that the process was as smooth and painless as possible. Highly recommend.
R · 24 September 2023
Agent replied · 20 June 2024
Dear Rohan
Thank you for the five star review, we are very blessed to have to Annabel onboard and delighted to hear another client received five star service from her.
Welcome to the neighbourhood and if we ever can be of service down the line, then please do not hesitate to contact us.
★★★★★ 5/5
GoogleThe Neilson & Bauer team are highly professional, knowledgeable, personable and did a fantastic job selling my flat in Barnsbury, they arranged to put it on the market within a few days so that we could do viewings whilst we were away and then achieved an over asking price offer within one weekend and we great at communicating through the sales process, would thoroughly recommend.
Laila · 25 July 2024
Agent replied · 24 August 2024
Hi Laila, thank you for your lovely review and glad to hear you received five star service from the team at Neilson & Bauer. Wishing you and the family all the very best.
★★★★★ 5/5
GoogleWe bought a flat through Neilson & Bauer and had a great experience. James was extremely helpful, flexible with viewings, and helped us chase things when we needed things moving along. He went the extra mile to help us get some items cleared from the flat. It's five stars from us
Roya · 21 June 2021
Agent replied · 20 June 2024
Dear Roya and Toby
Thank you for your kind words. My thoughts are with you both for July and best of health, wealth and happiness to you both.
★★★★★ 5/5
GoogleNeilson and Bauer have recently sold our flat. They have been nothing but professional and have worked incredibly hard to not only get viewings booked in, but to also ensure they are the right type of buyer.
Looking for our next place and having viewings with other estate agents has made us realise how fantastic these guys are and that we would not want anyone else selling our place.
They are professional, experienced and genuinely care about getting the right outcome for everyone.
Could not recommend them highly enough, you will not regret choosing them to sell you property.
Robert · 21 June 2023
Agent replied · 20 June 2024
Hi Rob, thank you for your kind words. We are very blessed to have a well experienced team that appreciate the importance of customer service and professionalism. Wishing you and Anna all the very best.
★★★★★ 5/5
GoogleI recently rented my flat out in Islington with the help from N&B, it was my first time renting out my property. It was very overwhelming at first with lots of agents in London wanting to list it initially and quite honestly I didn't know what I was doing and just wanted the process over with as I was and often am too busy with work. I met James initially then Don and they made it pretty painless, they told me what I needed before I even knew I needed it, facilitated some small works to the property and just handled everything. Not only that - they are both incredibly lovely chaps, who looked me when I was going through this process. Without a doubt would recommend to friends, family and anyone else reading this who needs some help/ advice and management of their properties. Super approachable and great service - house moving is always stressful but they cut that down massively by giving me a fantastic service. Thank you chaps x
Elle · 21 June 2023
Agent replied · 20 June 2024
Thank you for your great review Elle, We do aim to go above and beyond for our clients and am sure we have found the right tenant for you at Wharf Rd. We are always here if you need us for anything as you know.
★★★★★ 5/5
GoogleCan't speak highly enough about Neilson & Bauer and our experience in Don, in particular. Supported us through the offer process by providing sound advice on how to put forth a compelling but reasonable offer to maximize our chances of acceptances on what was our dream rental! Made sure we had a seamless experience post close through move in...helped us navigate the specifics of initial deposits, transfer of utilities / water, etc. And has made our experience since move in a breeze - we have one consistent point of contact for all things related to property maintenance or general Qs. Can't recommend highly enough!
Lily · 21 June 2023
Agent replied · 20 June 2024
Dear Lily, thank you for the lovely review. We are delighted to hear once again about another client receiving excellent customer service from Don. Best wishes
★★★★★ 5/5
GoogleHaving had a very disappointing experience with the first agents we enlisted, I was instantly relieved as soon as I started working with Neilson and Bauer. Graham fought tirelessly to get a good price for our flat and was always on our side. We had a long period until completion and he was never less than extremely courteous and supportive to us during some very trying times. Having him as our agent really made the whole process immeasurably easier and I cannot recommend working with him and Neilson & Bauer generally more highly. Selling your home is an emotional and often stressful process and he did everything he could to make that easier for us. When we come to sell down the road they will be the first people we pick up the phone to call. I'm so grateful we had them as our agents and I know the level of care and diligence they bring to working with people will mean they are around for a long time.
Olivia · 21 June 2023
Agent replied · 20 June 2024
Dear Olivia, thank you for such a wonderful review, I am delighted we got there in the end! Wishing you all the very best and if we ever can help with any property related matter, even if its just advice on the market, then we would be delighted to help. :-)
★★★★★ 5/5
GoogleWe've recommended Neilson & Bauer Estate Agents to everyone we know. Donato Lacovara and James Neilson are a true professionals and genuinely guys with many years of experience and success in the field.
At the begining, we started by renting our flat and they were extremmely efficient. A year later, we decided to sell our property and they managed to find us a buyer and sell our flat within few months.
We are very impressed with the high standard provided whilst you have been managing and selling our property. Thank you so much guys. We wish you all the success for the future.
Vir · 21 June 2023
Agent replied · 20 June 2024
We are humbled. Thank you Virginia and Michael. best wishes to you and the growing family.
★★★★★ 5/5
GoogleA fantastic experience renting a flat through Neilson & Bauer. A big thank you to Don who was responsive and proactive from start to finish. Keep up the great work team!
Sam · 21 June 2023
Agent replied · 20 June 2024
Hi Sam, thank you for the review, we are delighted to see another customer receiving five star service from Don.
★★★★★ 5/5
GoogleGraham recently marketed my flat in Highbury. He was incredibly assiduous in finding a buyer, extremely responsive and a pleasure to work with. I would recommend Neilsen & Bauer without hesitation.
Rosanna · 21 June 2023
Agent replied · 20 June 2024
Hi Rosanna, thank you for your kind works and also for the opportunity to market your incredible home; without doubt my favourite listing in 19 years of doing this job.
★★★★★ 5/5
GoogleIncredibly patient, understanding and creative. They made our sale possible without a heart attack. We are very grateful
Natasa and Ronnie
Natasa · 25 November 2025
Agent replied · 25 December 2025
Hi Natasha, thank you for the five star review and for entrusting us to sell your fine family home on Gibson Square. We wish you and your family all the best and congratulations on your anniversary!
★★★★★ 5/5
GoogleDavid has been very helpful every step of the way. He has been very open to communication and responsible for requests. It was a pleasure to collaborate with him
Nil · 21 June 2023
Agent replied · 20 June 2024
Thank you Nil, it was a pleasure to help you to secure your beautiful new home.
★★★★★ 5/5
GoogleGreat service from Graham and the team. Very communicative and fantastic knowledge of the area. They were also really supportive in ushering through the sales process. Would definitely recommend!
Lisa · 21 June 2023
Agent replied · 20 June 2024
Dear Lisa, thank you for your kind words. It was a pleasure to sell your lovely home and work with you. Thank you again for the opportunity.
Best wishes
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