NEILSON and BAUER LTD reviews

★★★★★ 5/5

Google

We were looking to buy a property around Upper Street and Angel and stumble across Neilson and Bauer by walking around. From the first interaction with Annabel, things have great. Very personable, proactive and helpful all the way through completion. I would definitely use those guys if/when we were to sell the flat.

Stephane · 25 July 2025

★★★★★ 5/5

Google

Graham was incredibly helpful & kind in assisting us with purchasing our first flat. He guided us through all the bumps along the road with humour and super efficient responses, and we always felt like he had our backs in what can sometimes be a daunting process. We're thrilled with our new home, and I would always want to go back and use Neilson & Bauer again.

Clementine · 21 June 2021

★★★★★ 5/5

Google

I’m glad I chose Nielsen & Bauer to help with my property needs. They were efficient, honest, straightforward, communicative, and kept me informed at every step. I wouldn’t hesitate to use them again. …

James · 16 January 2026

★★★★★ 5/5

Google

It's been great working with Don. I was looking to rent a flat in Clerkenwell and he made the process very smooth and efficient. N&B work with high quality properties and I would sincerely recommend this locally-focused firm over any chain names in the industry.

Yuliia · 5 October 2025

★★★★★ 5/5

Google

James and Graham were great. Neilson and Bauer marketed the shared ownership flat I was buying and were extremely effective at facilitating the sale. They were attentive from the begining and were always available to contact. I would highly recommend them for anyone seeking an estate agent in Islington.

Toby · 21 June 2023

★★★★★ 5/5

Google

Probably one of my best experiences with an estate agent. David was incredibly kind, helpful and easy to work with through every step of my house purchase journey. Substantially better than most agents who I feel weren’t empathetic and just trying to sell me something but not help me find something that was right for me. Would recommend!

Amna · 21 June 2022

★★★★★ 5/5

Google

Had a fantastic experience over with Neilson and Bauer over the last few years, Don in particular has been amazing to work with throughout! Very grateful for all the help and support

Peter · 16 January 2026

★★★★★ 5/5

Google

Chloé, Don and James - from Neilson & Bauer - are absolutely incredible. They have helped us through the entire process of finding a home; from offer to signed tenancy, and from addressing any concerns and resolving them to handing over the keys to our professionally cleaned beautiful new place. They truly have made the renting experience through agents personable and individual. We will delightfully recommend anyone looking for their new home to immediately go their direction.

Michael · 25 July 2024

★★★★★ 5/5

Google

We had wonderful service from James at Neilson and Bauer who was also always at the end of the phone to answer our questions. We got a good price for our house and the sale went through very smoothly. I can highly recommend James and the team!

Sally · 21 June 2023

★★★★★ 5/5

Google

I have just moved into my home which was organised through Neilson and Bauer. Graham was so kind in showing me around multiple times and helping me with the entire process. I have had a great experience from start to finish with Neilson and Bauer and would recommend them to anyone wishing to purchase their next home - Jess :)PositiveResponsiveness, Quality, Professionalism, Value

George · 21 June 2021

★★★★★ 5/5

Google

I highly recommend Neilson & Bauer. I had a difficult experience recently buying a new house, with conveyancing glitches on the day, and multiple "surprises" regarding things that didn't work in the new house. Matian from N&B went well beyond the expected standard in liaising with the former owner, support and practical help on the day of the move, and an uncomplaining and efficient after sales service. You get much more than with the average high street estate agent with N&B, you get a professional who gets to know you as a person, cares, adapts to your needs and goes the extra mile.

Caroline · 21 April 2024

★★★★★ 5/5

Google

I cannot overemphasize my recommendation for this independently-owned estate agency. Nobody enjoys the process of moving, dealing with the chaos of making offers and counter-offers for properties, encountering agents who are either dishonest or evade the truth, or being subjected to considerable stress and pressure. This agency is the stark contrast to all of that. This agency, along with its staff, has been extraordinarily helpful, patient, and most notably, refreshingly straightforward and honest. I will always rely on them in the future, as I felt completely trustworthy throughout the entire process and believed that they were genuinely collaborating with me to discover the best solutions to my dilemma. Speaking of dilemmas, they have gone above and beyond to assist me with my specific situation, which required me to be referenced and approved to move within a two-day period. They accomplished this by working extra hours, liaising with multiple agencies and banks, among others, all while doing so in the most supportive manner. To anyone facing the daunting task of finding a new home, especially under tight constraints or challenging circumstances, I wholeheartedly recommend this estate agency. A happily settled London lessee 😊

Pedro · 21 April 2024

★★★★★ 5/5

Google

I couldn't be more happy with the outstanding service provided by Don. From day one, Don has exemplified professionalism, responsiveness, and genuine care for our well-being as tenants. Don's communication skills are second to none. Whenever we've had a question or concern, he's been prompt in addressing it, always ensuring that we feel heard and valued. His attention to detail and proactive approach have truly set him apart. It's clear that he takes great pride in his work and goes above and beyond to ensure that our living experience is top-notch. Beyond his exceptional professional attributes, Don's friendly demeanor and positive attitude make him an absolute pleasure to work with. He consistently goes the extra mile to ensure that any issues are swiftly resolved and that we feel comfortable and supported in our home. In short, Don has made our renting experience with Neilson & Bauer an absolute delight. I have no hesitation in recommending him to anyone in search of a reliable, attentive, and dedicated property manager. Thank you, Don, for your exemplary service and for making us feel truly at home.

Mapa · 21 April 2024

★★★★★ 5/5

Google

Graham and his team skilfully negotiated a pathway through our sales process with patience and professionalism. We had to overcome many obstacles along the way and it's thanks to Neilson and Bauer that we all reached a happy conclusion.

Norbert · 22 November 2023

★★★★★ 5/5

Google

Moved to London recently and was told that the apartment hunting process could be painful and challenging. It was not, especially thanks to Don at Neilson & Bauer. He made the process very smooth and personalized. We are now very happy into our new home.

Thomas · 21 June 2023

★★★★★ 5/5

Google

Don has been incredible start to finish, beginning with the property viewing and all the way through to signing the lease and coordinating everything around it. Having viewed well over 15 properties I can say this was the very best experience I had!

Natasha · 21 June 2023

★★★★★ 5/5

Google

Neilson & Bauer were amazing for my recent flat purchase, super helpful going above and beyond to answer any questions. It was my first purchase and they really helped put me at ease and made the process less stressful. Particular thanks to James who helped me throughout the whole process start to finish.

Amy · 21 June 2022

★★★★★ 4/5

Google

Natasha and Graham gave me full support for the purchase of a great Islington flat. They were always responsive and helpful, and were on top of any problems in the legal process. They know the area very well, and their advice was invaluable. Many thanks.

Katie · 21 July 2025

★★★★★ 5/5

Google

Graham and team did a terrific job on the purchase of my flat - extremely professional, responsive and skilful in managing any issues that came up along the way. Highly recommended!

Will · 20 February 2024

★★★★★ 5/5

Google

From the bottom of our heart we would truly recommend Nelson and Bauer! We were lucky to be helped by Don Lacovara is a super great guy! During the viewings he was very professional and helped us tremendously with finding the perfect rental apartment! He deserves a 5 star reviews and my favorite agency ever!!!!:)PositiveResponsiveness, Professionalism, Value

AURORA · 21 June 2021

★★★★★ 5/5

Google

Best customer service I've ever had from an estate agent. Graham and the team treat their clients like they would members of their own family rather than as commodities from whom to take fees. A small business with real values.

Liz · 21 June 2023

★★★★★ 5/5

Google

We recently sold house in successfully through Neilson and Bower. They were our sole agents. The house is a very beautiful and unique property on Thornhill Road. They found the right buyers. We were initially introduced to James Neilson through friends. He sold their property in Islington a few years ago. They were confident that james Neilson was someone we could trust. And how right they were. We hold him in very high regard. His partner Graham Bower has also given us great service. They are both warm and unpretentious men who run an impressive agency. Many thanks to all at Neilson and Bower. Kenneth Cranham and Fiona Victory.

Fiona · 22 December 2023

★★★★★ 5/5

Google

Don has been really great from the start to finish. Available, quick and efficient. Communication really good, clear and fast. I highly recommend Don and Neilson & Bauer overall

Claudia · 20 February 2024

★★★★★ 5/5

Google

Excellent estate agents, with a personal touch and who have a wealth of experience in the Islington market. I have worked with James and Graham for almost 10 years and their service is faultless

Jonathan · 24 October 2023