Trusted Agent profile · London
★★★★★
1,173 reviews across 2 platforms
231 Vauxhall Bridge Road, London, SW1V 1AD
MY LONDON HOME's office in London, at 231 Vauxhall Bridge Road, is rated 4.6 out of 5 across 1,173 reviews on two platforms, including 344 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. MY LONDON HOME hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotBest estate Agent in London!
Rebecca was super helpful and friendly when showing us several apartments for rent! :) She communicated efficiently throughout the process and was always obliging of our requests.
Thank you Suzanne! Rebecca (and the rest of our team!) is always happy to put in the extra work. We're delighted we were able to make the process of searching for a home as smooth as possible.
5/5
TrustpilotMyLondonHome provides an excellent service
I have been a customer with MyLondonHome for some time now and during this time have mainly dealt with Molly. I have found her to be pro-active, approachable and takes great care to go the extra mile to attend to any queries promptly and professionally. I feel relaxed, knowing I can depend on Molly to get the job done.
1/5
GoogleHorrible property management service. Same as another reviewer wrote, they are very good in taking your money and then disappear when you need their service. It's been 2 months since we've moved out from the property and we still haven't even heard about when we will get our deposit back, although have spend our in sending emails and phone calls. Will be taking legal actions against them this week. Avoid this agency.
We are very sorry to hear about your experience. MyLondonHome Lettings was acquired by Stirling Ackroyd earlier this year. Please contact your property manager, who I'm sure will be able to help or email us on office@mylondonhome.com for details on how to contact them. Thank you.
5/5
TrustpilotJesse Osei-Bonsu
Met Jesse Osei-Bonsu today for a viewing at Pinto Tower and we instantly connected.He is such a polite and professional individual with great communication skills.He made me love the house even more and by taking his time to show me round the property.I will recommend Jesse to any friend looking to book a viewing with My london home
5/5
TrustpilotMyLondonHome is amazing!
The team at MyLondonHome is exceptional. The team is well-positioned to advise clients, with a good volume of property listings and familiarity of the market trends. Special shout out to Mr Christian Barr and his team for assisting me with the sale of multiple properties. It has been a delight working with MyLondonHome and I highly recommend them!
5/5
TrustpilotPhenonemal Experience with My London Home
We had a phenomenal experience with My London Home, and huge thanks to Zahra Hewitt. She was instrumental in helping us find our apartment and went above and beyond to accommodate us into her schedule and meet with us on short notice for viewings. Would highly recommend My London Home for any potential viewers - great experience
5/5
TrustpilotNathan
Nathan is one of the best people you could ask for in MyLondonHome. He’s understanding, quick and effective in replying and organising what needs to be done. Above all, he’s friendly and takes the time to listen to whatever it is you have to say. If all agents were like him, it would be an excellent company.
5/5
TrustpilotMolly was excellent in ensuring quick …
Molly was excellent in ensuring quick and competent follow up to my query. She managed to resolve my issue rapidly and completely! Many thanks Molly.
Thank you for the glowing review Sinead! We'll always be there to give you 110%!
5/5
GoogleMoses is always professional, very friendly and polite.
5/5
TrustpilotJesse was incredibly helpful and …
Jesse was incredibly helpful and communicative. He kept our needs in mind and actively helped us to source a property. The flat we have decided to move into is one that Jesse called us about, removing the need to trawl through rental websites. He is providing ongoing support while we get everything in order. Highly recommended.
4/5
TrustpilotYou ask and they deliver, great team!
I have been renting with Mylondon home for almost 5 years and they always sort out things quickly if anything needs dealing with. From the beginning Harriet was always very helpful and efficient and now Emily has been great with her quick action to help me sort a problem in my flat, such a great team.
5/5
TrustpilotMy daughter is relocating from New York…
My daughter is relocating from New York to London for work. I was charged with finding an apartment for her. I worked with Taymour Williams at MyLondonHome. Taymour was responsive, helpful and encouraging. He was a credit to himself, his company and the landlord that he represented. I would advise anyone to seek out Taymour.
5/5
GoogleAferdita Bytyci, the agent who I was fortunate enough to deal with, is nothing short of professional. Aferdita made the whole process very simple. She is very attentive and extremely easy to get hold of. She attends to calls and messages almost immediately and is truly a credit to My London Home. Thank you Aferdita!
5/5
GoogleWe are delighted with Michael Flynn's efficiency, straight forward approach. Michael kept us informed and found us a most fabulous flat. He's happy to explain all manner of queries from us and help us with all the requirements to find the most suitable flat for us. We are more than happy to highly recommend MyLondonHome!
1/5
Googleit's a Con property broker/agency. please stay away from any kind of property deal with them. a whole bunch of dishonest people runs this organisation now, mostly machine and robotis tactics utilises. they hold your money in name of advance …
5/5
TrustpilotBest experience
I just bought a flat through MyLondonHome.The experience i received was quite different from other estate agents.Michael was always there to answer any questions i had,helped with the transaction to go smoother.And finally met me at the flat to give me the keys on completion date.I would recommend this company without any hesitation.
5/5
GoogleOverall it was a very seamless & pleasant experience. Thanks to Danny Taylor for his support throughout. He is indeed someone I can trust on property matters.
5/5
TrustpilotRenewal process was very smooth as a …
Renewal process was very smooth as a landlord, and Sam kept me posted during the entire process as we were progressing, thank you
Thank you Krishna! We're delighted you enjoyed Sam's service, if you ever need us again, be assured we'll always give you the highest quality service possible.
5/5
TrustpilotMr. Will Mrriott
Mr. Will Marriott has been very informative , friendly, prompt and responsive to all my queries . He was accommodating and cooperative at all the stages from finding the tenant to concluding the deal and signing the letting agreement and lease contract. I appreciate his assistance and salute him for his dedication and professionalism.
5/5
TrustpilotExcellent service
As an expat and completely new to London, I was extremely pleased with the service from Milan at Mylondonhome. He and his colleagues have helped me to find a fantastic apartment, he communicated clearly throughout the process and went the extra mile to help me with getting the contract signed. I can highly recommend Mylondonhome.
5/5
GoogleDanny provided valuable help and support throughout my whole collaboration with MyLondonHome. I really appreciate his guidance and vast expertise. Thank you for everything!
5/5
TrustpilotI have been a customer of My London…
I have been a customer of My London home as a tenant for 8 years. I have always been somewhat pleased (with ups and downs) however my recent experience with Sam has really raised the bar in customer service, both in responsiveness but also to effectiveness in dealing with different issues. Many thanks Sam!
5/5
TrustpilotExcelent Service by Molly
Being a customer (tenant) of my London home for the past 6 years we have always enjoyed excellent service from the maintenance department by Molly has indeed raised the bar. She has been extra responsive, extra helpful and most importantly extra on top of all the issues we have encountered so far. Thank you Molly!
4/5
TrustpilotGreat experience working with Jay Smith…
Great experience working with Jay Smith of MyLondonHome on our recent apartment purchase! We are foreign buyers and having Jay guide us at every step of the way has made the whole process quick, efficient and very professional! Many thanks to Jay and the whole team at MyLondonHome!
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Tell us what you need and we'll put you in touch. MY LONDON HOME hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
