Trusted Agent profile · London

MY LONDON HOME London reviews

4.6

★★★★★ Excellent

1,173 reviews across 2 platforms

231 Vauxhall Bridge Road, London, SW1V 1AD

MY LONDON HOME's office in London, at 231 Vauxhall Bridge Road, is rated 4.6 out of 5 across 1,173 reviews on two platforms, including 344 Google reviews rated 4.4.

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4.4 / 5

344

Reviews on Google

This office

Trustpilot logo

829

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Can be trusted to get the job done.

We have had a long-standing relationship with My London Home and although we had a good start we did hit a rough patch and the standards dropped briefly. However things changed very much for the better since Harriet took over. We are very impressed by Harriett's performance . Her professionalism, courtesy and dogged determination to get to the bottom of the problem are admirable. She is prompt at dealing with problems and always goes the extra mile. We think that she is a credit to the organisation.

Sujeev · 23 December 2016

5/5

Trustpilot

Excellent Service

Fatma Azakli, Senior Property Manager, at My London Home, provides an excellent service in the management of property. It is an absolute pleasure to talk to her, as she is a friendly and courteous person. Her outstanding professional management skills are displayed in her attention to detail and her ability to thoroughly deal with and resolve the day to day issues. She is easily approachable and is very responsive. Another striking quality is her incredible reliability. One can rest assured that the task will be completed, once it has been discussed with her. She has excellent communication and customer service skills. Being very knowledgeable, she was able to advise us and point us in the right direction. We wish her great success in her career.Kind regards,Dr. Indira Mohan

Dr · 10 July 2016

5/5

Google

Having enjoyed an excellent working relationship with My London Home for a number of years, I would have no hesitation in recommending them to anyone, both on the sales (having purchased through them) and lettings (they currently manage two of my properties). I have always been most impressed by the level of service and he fact that every member of staff is prepared to go to great lengths on my behalf, and always, with courtesy and friendliness. Well done to MLH for assembling such a great team!

Patricia · 16 June 2016

5/5

Trustpilot

Excellent, would recommend

I sold my flat through MLH last month and was very happy with the service that I received, and because I was moving abroad, I was impressed with how they honoured my tight deadlines and kept me in the loop with progress. My flat was previously managed by MLH for 3.5 years and again, I was very happy with the service, in particular their dealings with a couple of tenant issues. I would recommend MLH and will use them again if the situation arose

Amber2011 · 13 June 2016

5/5

Trustpilot

I had a great experience from start to…

I had a great experience from start to finish selling my property with My London Home, they went above and beyond and pushed through some tight deadlines to make it all happen all the whilst being super helpful and pleasant along the way which can be a extremely stressful time. I would highly recommend and will definitely go back to them when needed in the future! Thank you so much!

Nina · 30 June 2021

5/5

Trustpilot

Rebecca Wilkie

Rebecca was very helpful and answered all our questions. She gave us excellent advice and made sure everything was running smoothly whilst processing all the needed documentation in a timely manner.

Alexandra · 19 October 2017

5/5

Trustpilot

Excellent Estate Agent

Excellent service from the viewing organisation to helping me through the purchasing process. James and Paula were very professional and transparent and helped me feel relaxed during my first property purchase.

Tom · 14 September 2017

5/5

Trustpilot

Daugile was great from the beginning

Daugile was great from the beginning. For what can be a stressful time in moving flats, Daugile was able to provide a genuine and friendly approach to getting everything sorted.

Christopher · 2 August 2018

5/5

Trustpilot

I was very happy with the staffs , very professional

I was very happy with the staff's at My London Home, they were very professional and efficient with their jobs. Many thanks to Joshua, Honor, and Jasmine for your help.Helen Hawkins

Helen · 25 July 2017

5/5

Google

My appreciation to MyLondonHome HONG KONG As a property investor in Hong Kong, it's definitely a good news to me that MyLondonHome has setup its branch in Hong Kong so that go forward I can plan and do my investment in London in a more confident and secured way. I met their branch representatives Ms Natalie PRINGLE and Mr. Adam MICKISH, both are very professional in the way that they clearly explained to me and my wife all our questions about investment in London, ranging from taxation, letting arrangement, furniture, etc, , also their working attitude, very energetic and proactive, willing to help. They initiate to setup a Whatsapp chat group so that they can response our questions more efficiently, also facilitate the information flow about any good investment opportunities. Highly appreciate their services, and I would definitely recommend MyLondonHome HONG KONG branch to my friends and colleagues for doing property investment in London. Kind regards Hans

Hans · 17 June 2015

5/5

Google

Had a great service from Marko Csokasi when moving in. We weren't even planning to submit an offer as we were very uncertain but Marko convinced us to submit it just in case we change our minds - which we are so grateful to him for. We have been living in the apartment for over two months and are 100% satisfied with everything. We would have been too hesitant and too slow to act at the right time if it wasn't for Marko . Thank you!

Tereza · 17 June 2015

5/5

Google

My London Home manage all our properties in London. We had several other agents managing them 5years ago, we have now given all our properties to My London home because of their excellent service. nothing is too much of a problem to the whole team especially to Lisa Yoshimoto , Hannah Taylor, Amy Carpentor and Daniel Novitt. They are professional, curtious and efficient when you are dealing with anything like new letting,maintenance or money matters. We are very satisfied with My LOndon Home for all aspects of letting our properties. We highly recommend My London home for letting.

Jp · 17 June 2015

4/5

Google

Good level of professionalism. Within 9 days of my property advert going on the online portals I was delighted that it became the post popular Zoopla advert for a one bedroom apartment in Stratford. I doubt that other estate agents would have been able to achieve me number one status when sorting the properties by popularity. That goes to show that MyLondonHome invest heavily on their marketing. Good communication and I was regularly kept up to date. The fact that I was only tied up to a 4 week contract as opposed to a 12 weeks contracts was a big bonus.

Sudhir · 17 June 2015

5/5

Trustpilot

Thank you to Tamas

Thank you to Tamas he is an excelent adviser friendly, profesional and very reliable did all he could to help us to find ourDream home.Thank you so much Kate and Iovanna

Iovanna · 19 May 2017

5/5

Trustpilot

The follow team have been terrific

The follow team have been terrific , especially Nicola, nothing has been too much trouble . Everyone has been so very kind , professional and helpful. I would recommend without reservation.

Anne · 21 April 2017

5/5

Google

Steven and Andrew have been with Technicweb for many years and it is great to work with a client that is so innovative and not afraid to pioneer new ideas. MyLondonHome's slogan is "Passionate About Property" but I would say in their real passion goes beyond property and is all about providing a user experience for their clients that far exceeds 'normal' Estate Agency. Their success and exponential growth could only have happened with the very highest levels of customer service. Look them up on the AllAgents website to see hundreds of customer reviews.

Andrew · 17 June 2014

5/5

Google

I've had a great experience with MyLondonHome. My property agent Paul has been very helpful and thoughtful and stays in touch regularly about new opportunities. Very good service and highly recommended.

Benedict · 16 June 2016

5/5

Google

My husband and I had the pleasure of dealing with Steve Sellek. We found him to be wonderful to work with. He was very helpful during the course of finding the property and in negotiating with the seller and the developer on our behalf as we were based overseas. He spent many hours working with us, and responded promptly to all our questions and concerns. Could not have been better pleased with his efforts and the efforts of MyLondonHome.

NADIA · 16 June 2016

5/5

Trustpilot

Kinan was great

Kinan was a great help starting from choosing the place ending with moving and settling and following up. Thanks kinan for the great service, you are an asset to mylondonhome.

Maha · 17 October 2017

5/5

Trustpilot

Very good service

Mr. Daniele Dani has been very responsive to cater to our needs in terms of addressing problems relating to our apartment at 407 Bootmakers Court at Ben Jonson Road.

Roland · 17 August 2018

4/5

Trustpilot

I was having problem getting a payment …

I was having problem getting a payment and Oliver Davis was very good in to try help to resolve the issue, it took a while but his patience paid off.

Sarah · 3 May 2017

5/5

Trustpilot

Professional Five Star Service!

I have found the Property Management team to be very efficient in dealing with any query or issue. Molly is super helpful and resolves any queries with a quick turnaround.

Philip · 7 February 2017

5/5

Trustpilot

Execellent

Extremely pleased with the service and the efficiency of the team specially Maija, the lettings manager. She acted as our first point of contact in letting the property at Dollar bay in the Docklands. No hesitation in recommending her and the team at My London Home.

Mr · 9 December 2016

Agent replied · 15 June 2024

Thank you for the recommendation Mr Ondhia, we're always appreciative of these kind words and recommendations, it is thanks to our love for the industry and lovely customers that we continue to make our services as professional and smooth as possible. We look forward to any further communication.

5/5

Trustpilot

Michael was a superstar

Michael was a superstar! He told me what i needed to know and gave me great pointers on things to do while in England. Thanks. i highly recommend him.

Mrs · 8 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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