Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom initial engagement to the final sale of our property, the service was impeccable. Our onward purchase was a little tricky putting pressure on the chain below, but thankfully our sales negotiator Matt kept confidence in the sale to our buyers. You cant miss Matt by the way... he has an incredible moustache :)
James · 16 June 2022
Agent replied · 15 June 2024
Dear James, I’m thrilled to hear that you had such a positive experience dealing with Matt, I’ll make sure your comments are fed back to him. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 5/5
TrustpilotAlex at Mountgrange is phenomenal
Alex at Mountgrange is excellent. He is the epitome of a professional and impressive estate agent. Alex was part of the reason I decided to purchase the property. Good energy and extremely supportive in assisting buying the property.
Laura · 27 April 2025
★★★★★ 5/5
GoogleVeronica Wells has been managing my small flat for a number of years and yes even on small flats problems crop up. All sorted out without much fuss for me. Very helpful when you live miles away.
Thank you so much.
David · 20 August 2023
Agent replied · 15 June 2024
Dear David,
We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage, we really value your feedback. Thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotElizabeth
Elizabeth is an asset to Mountgrange Heritage. She was super helpful, and would 100% recommend her!
T · 7 December 2024
Agent replied · 22 December 2024
We are so pleased that you have had such a positive experience with Elizabeth and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotGreat service Mountgrange Heritage
Cannot recommend Mountgrange highly enough. The professional service and attention to detail consistently delivered by Archie is fantastic
Paul · 5 November 2024
Agent replied · 23 October 2024
Dear Paul,We are so pleased that you have had such a positive experience with Archie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleWe have been working with Tom French for nearly a year and have had a great experience! Tom is professional, kind, responsive, and thoughtful. We are very thankful for his support and look forward to continuing to work with him!
Michelle · 20 August 2023
Agent replied · 15 June 2024
Dear Michelle,
We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage, we really value your feedback. Thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleTom and his team have been so great to work with. They take care of everything, with great communication, and awesome service. I'd highly recommend them to anyone needing property management services.
Emily · 16 February 2024
Agent replied · 15 June 2024
Dear Emily,
We are so pleased that you have had such a positive experience with Tom and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleI was fortunate enough to have Maddison helping me with my property search, she was absolutely fantastic and helpful in guiding me to buying my frist flat in London. Thank you Maddison!
Mackenzie · 16 February 2024
Agent replied · 15 June 2024
Dear Mackenzie,
We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleVery helpful and constantly on hand for any queries or issues that occurred. Tom French is particular is quick to respond and resourceful.
Alex · 27 July 2024
Agent replied · 26 August 2024
Dear Alex,
We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleMany thanks to Tom French for his ongoing support with our day to day queries. Your professionalism and responsiveness are much appreciated.
Alicia
Alicia · 27 July 2024
Agent replied · 26 August 2024
Dear Alicia,
We are so pleased that you have had such a positive experience with Tom and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleRazia was extremely helpful through the entire process even if ultimately we made an offer on a different property. She understood what we were looking for and only showed us properties she knew were up to our standards . Strongly recommended!
Dima · 16 June 2023
Agent replied · 15 June 2024
Dear Dima,
We are extremely pleased to hear that you had such a positive experience with Razieh. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 5/5
TrustpilotJust completed on my flat in Notting…
Just completed on my flat in Notting Hill after 2 years of looking for my perfect flat! Alexandre Chapalain was amazing- he couldn’t have been more helpful. Would highly recommend him and the company for anyone!
Georgina · 10 April 2025
★★★★★ 5/5
GoogleCharlotte is very excellent. She help us arrange maintenance very quickly, so our problems always get solved immediately., which makes our life easier. I really appreciate her help and support. It is really nice to rent an apartment like this.
He · 16 June 2023
Agent replied · 15 June 2024
We are extremely pleased to hear that you had such a positive experience dealing with Charlotte. Thank you so much for taking the time to write your review, it really means a lot to us.
★★★★★ 5/5
TrustpilotArne Conroy was extremely helpful…
Arne Conroy was extremely helpful during my search. Great communication, very informative and always kept me in mind for suitable options.
Caleb · 17 July 2024
Agent replied · 24 August 2024
Dear Caleb,We are so pleased that you have had such a positive experience with Arne and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleMadison is always lovely to work with. She is extremely professional and has a great knowledge of property. Highly recommend!
Thomas · 27 July 2024
Agent replied · 26 August 2024
Dear Thomas,
We are so pleased that you have had such a positive experience with Madison and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotKatie is very dedicated at what she…
Katie is very dedicated at what she does, and has been really great and helpful with property advice I've had!
Madeline · 22 July 2024
Agent replied · 24 August 2024
Dear Madeline,We are so pleased that you have had such a positive experience with Kate and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleFrom the first viewing to getting my purchase over the line, Madison was super helpful in helping to make the process as swift and as smooth as possible!
Bella · 16 February 2024
Agent replied · 15 June 2024
Dear Bella,
We are so pleased that you have had such a positive experience with Madison and the team at Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotVeronica is an excellent property manager
Veronica is an excellent property manager; she consistently responds promptly and provides helpful assistance in every situation possible. Thank you.
Can · 5 July 2024
Agent replied · 24 August 2024
Dear Can,We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotThey went above and beyond on this one!
I found Gillian and Emma from Mountgrange Heritage an absolute pleasure to work with. They are consummate professionals and are committed to making things happen,
Hilton · 15 December 2025
Agent replied · 23 January 2026
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotVeronica has been always great and…
Veronica has been always great and helpful on the management of the flat !! Super friendly as well !!
Giovanni · 14 July 2024
Agent replied · 24 August 2024
Dear Giovanni,We are so pleased that you have had such a positive experience with Veronica and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotThe Importance of a Personal Relationship!
I truly have no words to express how wonderful the Mountgrange Heritage team was. They were an absolute rock throughout the ups and downs of a complex sale, consistently encouraging, professional, and efficient to the highest degree. I would recommend them without hesitation.
Evelyn Cantacuzene-Speransky
Evelyn · 24 March 2026
★★★★★ 5/5
TrustpilotA great experience
Katie was very professional and went the extra mile to provide insightful information and helpful advice on properties.
Shannon · 24 July 2024
Agent replied · 24 August 2024
Dear Shannon,We are so pleased that you have had such a positive experience with Katie and Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
TrustpilotArchie was fantastic
Archie was fantastic! Super reliable, kept me updated throughout, and made the entire process smooth.
Kim · 6 September 2024
Agent replied · 22 December 2024
We are so pleased that you have had such a positive experience with Mountgrange Heritage. We really value your feedback, thank you so much for taking the time to write your review.
★★★★★ 5/5
GoogleRazieh is a pleasure to search properties with, full of good advice and tactfulness. She understands well what we need and wish. We always look forward to what she will show us next. Thank you Razieh!
Virginie · 16 June 2023
Agent replied · 15 June 2024
Dear Virginie,
We are extremely pleased to hear that you had such a positive experience dealing with Razieh. Thank you so much for taking the time to write your review, it really means a lot to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
