Trusted Agent profile · London
★★★★★
399 reviews across 3 platforms
Unit 1 Toronto House, Surrey Quays Road, London, SE16 7AJ
Metro Village Ltd's office in London, at Unit 1 Toronto House, is rated 4.7 out of 5 across 399 reviews on three platforms, including 395 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Metro Village Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Metro Village Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery good service from Lino who guided me through my first home purchase, was very helpful and efficient during the process, would definitely recommend.
We're thrilled Lino provided excellent service guiding you through purchasing your first home! Congratulations and thank you for recommending Metro Village.
5/5
GoogleDannie at Metro Village Ltd made finding my perfect rental a breeze. I'm thrilled with my new place!
Thank you for your kind words! We're so glad to hear that Dannie made the process smooth for you and that you're thrilled with your new place.
5/5
GoogleLaura is a wonderful representative of the firm, always going the extra mile to get us what we need!
5/5
GoogleThank you Lino for your smooth and highly professional help with the purchase
5/5
GoogleDealt with Sam when finding a rental property for my client. Very responsive and professional, a pleasure to deal with
5/5
GoogleVery efficient, very kind service and Sam was very helpfull as that was my first time to rent a room.
4/5
GoogleThanks for making the process go smooth, Dannie was a great help.
5/5
GoogleI had a great experience using metro village for my property in Canada Water. Thank you so much for your assistance. All members of the team were great but a special mention goes to Lino Scialo and Kieran Price who worked tirelessly to help me sell my property. They were readily available, very knowledgeable and always polite. Would definitely recommend.
5/5
GoogleExtremely pleased with professionalism by Metro Village. Especially big thanks to Sam who has been most helpful in dealing with different queries and resolving any issues! Highly recommend the agency, and Sam himself!PositiveResponsiveness, Professionalism
5/5
GoogleNeill Hamersley, who oversees accounts and administration at Metro Village, has been friendly and efficient in supporting my tenancy throughout - a great help.
We're glad to hear about your positive experience with Neill! Thank you for your kind words and feedback.
5/5
GoogleIncredible job! Prompt, reliable, and exceptional quality from Metro Village. We was dealing with Dannie throughout the process. Couldn’t recommend enough!
Thank you for your glowing review! Dannie and the team at Metro Village strive for excellence. We're thrilled to have exceeded your expectations.
5/5
GoogleWe rent an apartment through Mr Kyle Chan at north west London, Kyle is very responsive and professional, He helped us a lot, really much appreciated 🙏🏻 …
1/5
GoogleCan I add 0 stars? Very unprofessional and poor company. Trying to swindle and make money . We haven't had our deposit for a month after leaving the flat. The agent have asked us same thing 100 times and still do not understand anything. Please get educated people in your team.
5/5
GoogleMercy at Metro Village was exceptionally friendly and efficient, making my visit pleasant and smooth.
Thank you for your kind words! We're thrilled to hear that Mercy provided you with exceptional service.
5/5
GoogleSam was our main contact at metro village, he did a fantastic job! Can only recommend !
5/5
GoogleRented through Nick at Metro Village, fantastic service. Really knowledgeable and made the whole process really easy and stress free
We're delighted to hear about your fantastic experience with Nick! Thank you for choosing Metro Village. We appreciate your kind words!
5/5
GoogleRecently decided to start renting with Metro. Dealt with Sam and had a quick and efficient experience from arranging the initial viewing and then going to start renting and collecting keys.PositiveResponsiveness, Professionalism
5/5
GoogleNick was very helpful in finding me a flat. Thanks for all your help!
5/5
GoogleThis month we rent out the flat through Metro Village. Keiran, Cherish and the team are very nice, efficient and professional. They provide excellent service and relevant information and progress to us. We are highly appreciated and strongly recommend..
5/5
GoogleRented through Nick at Metro Village, fantastic service. Really knowledgeable and made the whole process really easy and stress free
We're delighted to hear about your fantastic experience with Nick! Thank you for choosing Metro Village. We appreciate your kind words!
5/5
GoogleMy partner and I rented an apartment thru Metro Village, and our experience has been nothing but positive. The process was quick, professional and we had constant communication along the way. One year later and we are still very happy with them. We needed their help with small reparations here and there, and they’ve always responded and dealt with the issue/s almost immediately. The person we’ve dealt most with is Kyle, and we absolutely love him. Can’t recommend him and Metro Village enough !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAldo- marco is a wonderful property manager. very easy and approchable, and goes above and beyond! Thank you so much.
We're grateful for your kind words about Aldo-Marco! Thank you for recognizing his dedication. It's our pleasure to assist you!
5/5
GoogleWould highly recommend Aislyn Standing and Metro Village! Have used them for multiple properties.
5/5
GoogleIt is a pleasure to work with the team at Metro Village. They are all pleasant, courteous, and willing to help. In particular Naz, Neill, Lino, Kieran, Sam, Kyle, and Ching
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Metro Village Ltd won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Metro Village Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
