Trusted Agent profile Β· London

Metro Village Ltd London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

399 reviews across 3 platforms

Unit 1 Toronto House, Surrey Quays Road, London, SE16 7AJ

Metro Village Ltd's office in London, at Unit 1 Toronto House, is rated 4.7 out of 5 across 399 reviews on three platforms, including 395 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

395

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Metro Village Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Many thanks to metro village for helping me complete the process of buying my first house , small hiccups were easily overcome with the help of Dannie. Would highly recommend to anyone who is looking to purchase a property!

Lewis Β· 18 December 2023

5/5

Google

Thank you to my property manager Dannie for recently giving us guidance and help at our property

Caleb Β· 3 January 2025

5/5

Google

Had a great experience , viewing a property last week with Mcray who was very helpful and responsive

Sekai Β· 3 December 2024

5/5

Google

Excellent support from Dannie as she’s always there to lend a helping hand when we need πŸ‘πŸΌ …

Connie Β· 3 December 2024

5/5

Google

Just had a fantastic selling experience with Lino Scialo. So much effort from valuation, through viewings, sale, sealed bids and completion. A great and comprehensive professional service. And reassured all the way through!

Ron Β· 16 June 2020

Agent replied Β· 15 June 2024

Thank you for your kind words Ron, it is very much appreciated. It has been an absolute pleasure working with you and getting to know you. All the very best, Lino

5/5

Trustpilot

God mat

God mat, Γ€ven glutenfri. Underbar personal

Tyra Β· 3 May 2025

5/5

Google

Thank you Naz and Kyle!

Fran Β· 16 June 2022

5/5

Google

Me and my boyfriend we just moved recently to the property managed by Metro. We are very pleased to deal with Sam, who is very profession and from the first moment he gave us a great impression. He is always available to help us and made our moving much easier!PositiveResponsiveness, Quality, Professionalism

Katalin Β· 16 June 2022

5/5

Google

Today we renewed the contract with Metro Village. We have been renting an amazing apartment in Ontario Point for 2 years. Maddison - Metro Village employee very quickly responded to our inquiries regarding the contract and was very supportive and friendly.

Medina Β· 16 June 2023

5/5

Google

My partner and I recently moved to London and the support we received from Sam at Metro village was exceptional. He was helpful, always answered questions quickly and undoubtedly made the process much smoother. We would recommend this agency to others.

Kaylie Β· 16 June 2023

5/5

Google

I had an amazing experience at Metro Village, Rachael in particular was super helpful!

Chloe Β· 3 December 2024

1/5

Google

At the check out they will make sure to find things not working or missing even though it is not true. I woukd not recommend

Eugenia Β· 16 June 2021

Agent replied Β· 15 June 2024

This is categorically untrue Eugenia and is very disappointing to read, given how amenable we have been towards you during the height of the covid crisis with regards to the rent payments etc . The check out report clearly states there are 2 issues (missing egg trays and faulty blinds) with images as proof. This report is independent and impartial and is compared to the check in report.

5/5

Google

We are currently renting an apartment with metro village and have had a great experience throughout. Kieran introduced us to our new flat and he was extremely helpful when we were moving during the lockdown. Jorge handles the day to day maintenance and is always quick to reply and arrange for any issues to be fixed.PositiveResponsiveness, Professionalism

Adriana Β· 16 June 2021

5/5

Google

Excellent experience I had with Metro village, specially With Letting manager Sam, he was always prompt and proffessional, always there whenever needed. Very happy with service and specially with the speed of viewing’s organized by sam. Certainly recommend πŸ‘ …

Mohamad Β· 16 June 2023

5/5

Google

The metro team are always great to work with. They are fast to respond, available 24/7 and always go above and beyond. Neill Hamersley and Kieran Price are exceptional at what they do!

James Β· 18 November 2023

5/5

Google

Thank you for the great service Neill, very prompt and efficient.

Kauthar Β· 19 December 2024

5/5

Google

Thanks Kyle for everything. very helpfull and very quick πŸ‘ …

Jil Β· 16 June 2020

5/5

Google

Aislyn exceeded all expectations! Exceptional service, expert guidance, and a stress-free home buying experience. Her dedication and professionalism truly set Metro Village apart. Highly recommend this top-notch estate agent in Canada Water!

Zoe Β· 18 November 2023

5/5

Google

Laura and Aldo-Marco are exceptional property managers and are some of the most professional I have ever dealt with. They are extremely polite and helpful and I’m thankful to them for all of their hard work.

A Β· 21 July 2023

5/5

Google

Sam at Metro was super helpful! He took the time to understand what I was looking for, contacted me with relevant properties, and he even gave me a lift to the train station after a viewing!

Khaled Β· 16 June 2023

5/5

Google

Rachael helped me so much, definitely recommend this agency

Zainab Β· 3 December 2024

5/5

Google

Lino recently helped us with a difficult sale. He really went above and beyond to get it over the line and helped me stay sane throughout the whole process. He clearly knows the local market inside out and I would recommend his services without hesitation.

Alexandra Β· 16 June 2022

5/5

Google

Kyle, Kieran and everyone else working at Metro Village were very helpful throughout the whole process. We just moved to London and in a couple of days we were able to find the apartment, get all the paperwork done and move in. They're always available and easily reachable, so I really recommend their services!

David Β· 16 June 2020

5/5

Google

Aislyn with Metro Village, is a professional and knowledgeable realtor who understands the expectations of her clients, matching them with properties best suited to their needs.

Enna Β· 18 December 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Metro Village Ltd's Google reviewsLeave Metro Village Ltd a review

Questions about Metro Village Ltd London

Has Metro Village Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Metro Village Ltd, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Metro Village Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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