Trusted Agent profile · London
★★★★★
2,156 reviews across 3 platforms
66 / 68 High Road, East Finchley, London, N2 9PN
Martyn Gerrard's office in London, at 66 / 68 High Road, is rated 4.7 out of 5 across 2,156 reviews on three platforms, including 277 Google reviews rated 4.8.
277
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,878
Reviews on Trustpilot
Business-wide
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Mittio has been amazing, responsive and very helpful.
Thanks for sharing your positive experience with us. We're glad to hear that Mittio was able to assist you in finding a suitable property for your family.
5/5
GoogleWe used Martyn Gerrard to look for a new house, they helped us find the perfect home, they were truly professional, knowledgeable & experienced sales team. I would Highly recommend anyone looking for a new property to use Martyn Gerrard. Andreas & Gabriella were exceptionally outstanding to work with.
Thank you for your wonderful feedback about finding your perfect home. We're delighted Andreas and Gabriella provided outstanding professional service.
5/5
TrustpilotExcellent service from Shivali
Shivali was very professional, kind, and helpful throughout the whole process. She communicated clearly, answered all our questions quickly, and made everything much easier and less stressful for us. We really appreciated her support, patience, and friendly attitude. Thank you for all your help and excellent service. Highly recommended!
5/5
TrustpilotExtremely helpful and great service
Tyler and Hussain have been extremely helpful in assisting me with renting a flat with Martyn Gerrard. Super smooth experience and I have dealt with absolutely no complications. Quick responses to any queries I had and have ensured to keep me updated the entire way. Couldn’t recommend them more!
Hi Sara, we genuinely appreciate your positive feedback! Thank you for sharing your experience with us.
5/5
TrustpilotThe best agents in North London
The best agents in North London, very helpful and professional, to find my new flat. Good experience and fast. Big thank you for all team especially for Andrew, Zahed and Alexia with all suppurt and help. Brilliant job and no stress at all to rent a new place. Highly recommend.
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you had such a positive, stress-free experience finding your new home with us. A huge thank you for your kind words about Andrew, Zahed and Alexia, we’ll make sure they know how much you appreciated their help and support throughout the process. We hope you’re very happy in your new home!
5/5
TrustpilotMatthew has been extremely helpful…
Matthew has been extremely helpful throughout the process, has always been available and answered any questions I’ve had
Thank you for your review.
5/5
TrustpilotIt’s a pleasure to be able to say that…
It’s a pleasure to be able to say that Gabriela and Claudia a great team, managing recent work at my property efficiently and successfully. I’ve been with this company for more than 20 years and, with only rare exceptions, have been well served.
Hi Jason, thank you immensely for your continued loyalty over more than 20 years. We’re delighted Gabriela and Claudia managed your recent work so efficiently and successfully, and we’ll be sure to share your kind feedback.
5/5
GoogleWorking with Alexia & Irfan was so great - they made us feel like we were all a team & helped us find our new home!
Thank you for your kind words, Jasmine Elder. We love to hear about the positive experience you had with Alexia & Irfan in finding your new home!
5/5
GoogleAfter looking for the right place for about a month, we were very fortunate to find a property through Martyn Gerrard. Special shoutout to Titas who was exceedingly helpful. He accomodated our needs (we had some tricky availability issues) while also protecting the integrity of the letting process for all parties involved. He also gave great advice throughout, was very communicative, and we're very much looking forward to our upcoming tenancy.
Hi David, thank you for your good review. We are pleased that our Lettings Team could assist you and find you a new home.
1/5
TrustpilotThey don't listen to your brief and…
They don't listen to your brief and their tone is rude. Constant spamming with properties outside the criteria, and then they send you one thing that fits, only to tell you very rudely that they don't consider you as a serious buyer. Raj is particularly awful. It's fine to say "x and y stage might take you a few months, so we'll find some sellers for that timeline, but this particular property owner needs to sell faster" - but not just dismiss you out of hand with "I'll call you back in six months". Will not be using them!
Good morning, we are sorry that you have had this experience, but thank you for letting us know. This is not the service we aim to provide but it's important we know where things have gone wrong so we can improve what we do.
5/5
TrustpilotThank you dear shivali …
I have been familiar with this complex for almost a few days now and dear Shivali is very kind and helps me find and rent the house I want; thank you 🙏🏻♥️
We are happy to hear Shivali provided excellent service helping you find your rental home. Thank you for your trust.
5/5
TrustpilotJatin and Zlat were excellent
Jatin and Zlat were excellent. They were proactive, diligent, responsive and focussed. They knew what type of buyer would be attracted to our property and focussed attention on those. They gathered interest from all surrounding MG branches, organising numerous viewings in the first two weeks.They successfully helped us negotiate a great deal with our eventual buyers, attaining an agreed price above the initial valuation.Great work. Thank you.
Hi Mark, thank you for leaving a review, and we're pleased to hear you've made a successful sale!
5/5
TrustpilotFantastic service
Matthew was very friendly and answered all my questions with patience and understanding.
Thank you for your review!
5/5
TrustpilotGreat service and support
Athena was energetic, helpful and understanding through the purchase of my mother’s apartment.
Thank you for your review.
4/5
TrustpilotGreat experience with Martyn Gerrard
Great experience with Martyn Gerrard. Ralph has always been very helpful, professional and easy to communicate with. Whenever I’ve needed assistance, he has been responsive and made sure everything was dealt with efficiently. Really appreciate his help and would definitely recommend him.
Hi Marius, thanks for sharing your great experience with Martyn Gerrard. We appreciate your feedback.
5/5
GoogleWayne has been really helpful during our search for a home to rent! Amazing professional!
Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.
5/5
GoogleI had the pleasure of working with Sophie to find a flat, and I couldn't be happier with my experience. Sophie was extremely responsive and professional throughout the entire process. Thanks to Sophie's hard work and dedication, I was able to find the perfect flat that met all of my needs and I just made an offer. I hope that I will be able to get this one, but if not I hope that Sophie will help to find me another great option.
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotExcellent Service from Martyn Gerrard
Excellent Service from Martyn Gerrard, Special Thanks to Ellie!!!
Thank you for your glowing review about Ellie! We are thrilled Ellie dealt with the issue and you are happy. Thank you again.
5/5
GoogleAlexia was great! She was super fast and responsive. We’re happy with our flat that we signed for. Highly recommend!
Thank you for sharing your experience with Alexia.
5/5
GoogleWe had a fantastic experience working with Andreas and Gabriella. From start to finish, they were incredibly helpful, accommodating, and always available to answer any questions we had throughout the sale process. Selling a property with tenants in place can be challenging, especially with limited availability for viewings, but they handled it all with professionalism and care. They managed the viewings efficiently, coordinated with the tenants, and ensured everything ran smoothly despite the constraints. Communication was excellent at every stage, they kept us fully informed, followed up promptly with both the buyers and solicitors, and made what could have been a stressful process feel much more manageable. We really appreciated their support, attention to detail, and personal approach. Highly recommend Martyn Gerrard to anyone looking to sell their property.
Your positive feedback means everything to us. Thank you for trusting Andreas and Gabriella with your property sale.
5/5
TrustpilotFantastic agents!
Martyn Gerrad has always been my to go agency. Their professionalism, understanding of the local market and drive to make sure the client finds exactly what they want, is unparalleled. I was recently looking for a property and Kevin went above and beyond to understand my requirements, find me suitable properties and taking the time to explaining all the options available for me. He was very knowledgeable and proactive liaising with the landlord on my behalf. If you are on the market to buy or rent, I cannot recommend Kevin at Martyn Gerrard enough.
Dear Liliane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotAnthony and Adriano were both a…
Anthony and Adriano were both a pleasure to work with. They approached the selling of our property with diligence and persistence, keeping us informed of progress of the sale and liaising with our solicitor as needed. They also liaised with the agent of the property were are buying so that dates. etc. were coordinated. Pleased with the outcome.
Hi Brian, thank you for you good review, we are pleased that our Sales Team assisted as needs be.
5/5
TrustpilotExcellent experience throughout property purchase
Martyn Gerrard estate agents, and in particular Declan Morgan, really helped me from the start to finish of my property purchase journey. From the commencement of my search for a new property to call home, he provided much appreciated advice, and was very knowledgeable about my ideal location, and the kind of properties I was aiming for. Having found the perfect property for me in a relatively short space of time, (and which far exceeded the expectations for my budget!), Declan was nothing but professional and supportive to all parties involved in the transaction, and helped immensely to smooth the way to completion. Based on my excellent experience, I would highly recommend Declan for any property related services.
Dear Miranda, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
3/5
GoogleHad a viewing with Sophie on the weekend for a flat I was really excited about, and I was really let down by her attitude, she was cold and disinterested, didn’t smile once, just appeared bored and annoyed she had to be there. Granted maybe she was having a really bad day or something but it made things really awkward and I just wanted to get out of the flat asap! 3 stars only because Josh was fab over the phone prior to the viewing.
Dear Skylar, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard's London office has 2,156 reviews across three platforms: 277 on Google, 1 on Facebook (across the whole business), 1,878 on Trustpilot (across the whole business).
Martyn Gerrard London is rated 4.7 out of 5 across all 2,156 reviews, and 4.8 out of 5 on Google from 277 reviews.
Martyn Gerrard London, 66 / 68 High Road, East Finchley, London, N2 9PN.
