5/5
TrustpilotVery efficient and considerate
Our agent Sophie went above and beyond to find us exactly what we were looking for!
Agent replied · 22 December 2024
Hi Luke, thank you for your second positive review!
Trusted Agent profile · London
Martyn Gerrard London reviews
★★★★★
2,154 reviews across 3 platforms
66 / 68 High Road, East Finchley, London, N2 9PN
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in London, at 66 / 68 High Road, is rated 4.7 out of 5 across 2,154 reviews on three platforms, including 277 Google reviews rated 4.8.
277
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Googlewe just rented a property with MG and SOPHIE WILKINS was our letting agent. The whole experience was great from day one: fast and fair, Sophie was prompt in answering questions and she was overall amazing. thank you Sophie
Agent replied · 23 August 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotExcellent service
Daniel Harris was brilliant from start to finish, constantly keeping me updated and achieved an offer above asking. The whole process was quick and seamless. After having a terrible experience with another estate agent I was really impressed with the service I received from Martyn Gerrard
5/5
TrustpilotRaj and the team are amazing…
Raj and the team did what they promised from the start. They held an open weekend for the sale of our mothers house immediately and within days they brought in a string of appointments for it which resulted in an offer. They not only helped us through negotiations but they had a list of contacts for clearance companies etc to make things easier. Myself and my family cannot speak more highly of them. They kept us in the loop at all times. Made a stressful situation stressfree - thanks guys
5/5
TrustpilotThe most seamless and hassle-free…
The most seamless and hassle-free experience I've had with an estate agent when renting in London.Yasemin, who has showed me around a few houses, was incredibly helpful and responsive. She listened to my requirements, proactively suggested houses for me to consider, was flexible on times around my schedule, and provided great support when putting in an offer.Everything was very well-organised.Couldn’t recommend enough!
4/5
TrustpilotProfessional and action issues asap
Professional and action issues asap. Gabriela Bachulska and the team are attentive and wonderful!
Agent replied · 22 December 2024
Hi Clientseven, thank you for leaving a positive review for our Property Management Team.
5/5
TrustpilotWould highly recommend…
Daniel was brilliant in helping us secure our flat in the north London area. He was very professional and walked us through each step of the process in a very efficient manner. There was a slight complication with our offer email which had been quarantined by the email system and therefore not delivered to Daniel, however as we had expressed keen interest to him on the day of viewing, he took the time to call and follow up before sending the offers to the landlord, in which he then found a solution to ensure our offer was considered. We would highly recommend Daniel and Martyn Gerrard Estate Agents.
5/5
TrustpilotWe had a very good experience with…
We had a very good experience with Martyn Gerrard. Treon was very friendly and helped us understand the process as first time buyers. He was very responsive and very proactive as he mediated between us and the sellers.
Agent replied · 16 June 2024
Dear Luisa, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotDaniel was amazing during our renting…
Daniel was amazing during our renting process. He was always available to respond any questions and help us with anything. Very kind and effective, I 100% recommend to work with Daniel if you are looking to rent a flat.
Agent replied · 16 June 2024
Dear Tomas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotRenting from Martyn Gerrard
I have been renting from Martyn Gerrard for almost two years and i've just successfully completed the renewal of the contract for another 12 months. Thanks to Jessica, the renewal consultant, the process has been swift and set up in a way that required minimum input from my side. With equal efficiency Damla, the property manager, and Greg, the team's director, have been very helpful in resolving any issues with the property. I have no hesitation in recommending them as an efficient, helpful and reliable team.
5/5
TrustpilotProfessional, honest and reliable!
We have been very impressed with Martyn Gerrard from the very first moment that we spoke to Declan when he contacted us about a house he thought we would be interested in. The subsequent communication, help and advice by all at the office really kept us going in what has been a lengthy and often challenging process, especially within today's market challenges. Staying positive at all times had been hard, but a few reality checks and good advice kept our heads up. Fantastically professional, honest and willing to understand all parties' situations to help get things across the line - thanks to all involved!!!
5/5
TrustpilotI had a great experience to let my…
I had a great experience to let my property. Shervin & Fatmir were excellent in finding me a suitable tenant & they were extremely helpful in every step of the way.I highly recommend this estate agent to anyone who want to let out their properties.
Agent replied · 16 June 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Shervin and Fatmir wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotLooking to move can be very stressful…
Looking to move can be very stressful and exciting and the same time, however being looked after by Stewart and his team made the journey a lot more exciting than stressful. The whole team were very friendly and professional and Stewart really understood our needs and found my family the dream property. From my first initial call, to the day we got the keys my wife and I were treated fantasticly even with all of our questions and multiple visits to the house. (Great PatientTeam) We got there in the end and I would recommend to anyone looking to get a property in North London to give Stewart and his team a call.
5/5
TrustpilotAs a buying agent I deal with agents…
As a buying agent I deal with agents every day. Annie was one of the best I have worked with for years, a credit to her firm and someone who understood her client and the job that was required.If you want to understand the merits of instructing a traditional High Street agent over a web based business, why a good agent will cost money but be great value then contact Annie & ask Martyn Gerrard for their advice on you sale or letting. A real pleasure to deal with. Thank you.
5/5
TrustpilotThank you Sophie
Our experience with Sophie at MG was nothing short of extraordinary. From the get-go, Sophie's dedication and personalized approach stood out. She not only navigated the renting process seamlessly but truly went the extra mile, negotiating a fantastic deal with the landlord for our dream house. Sophie's commitment and responsiveness were exceptional. Highly recommend Sophie's services for anyone seeking a reliable and dedicated agent.
5/5
GoogleSophie Wilkins and Martyn Gerrard team have been very helpful and professional during viewing and letting process. Sophie has been very prompt in replying our queries. I would highly recommend MG team for anyone looking their next home.
Agent replied · 23 August 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotDaniel Harris was excellent
Daniel Harris was excellent. He was helpful, friendly and always available to assist and resolve any issues. We have dealt with a number of agents over the last two months and Daniel was streets ahead of all others in terms of his attitude and efficiency.
Agent replied · 16 June 2024
Dear John. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Crouch End office wishes you the best of luck and looks forward to working with you in the future.
5/5
TrustpilotAnother great experience with Martyn…
Another great experience with Martyn Gerrard and this time dealing with OliverVery knowledgeable, helpful and kind.Thank you Oliver for your diligence and professionalism :)
Agent replied · 16 June 2024
Dear Tarek, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotOliver is honestly amazing
Oliver is honestly amazing. He has gone above and beyond to help me find my perfect home.
Agent replied · 26 October 2024
Hi Yasmin, thank you for your review, it's always great to hear when our Teams found that perfect home for people.
5/5
TrustpilotZoe is always on the case
Zoe is always on the case, and I always feel like she’s got my back and my tenants interest at heart as well. There is a reason why I’ve stayed with the same company so long.
Agent replied · 16 June 2024
Dear Austin, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
Trustpilotwe had the opportunity to rent an…
we had the opportunity to rent an apartment through this agency and we thank Malek very much for every step she helped us with, without her help we would never have succeeded. we thank you for your professionalism, your time and commitment. thank you
5/5
TrustpilotEfficient and reliable managing agents.
I find Martyn Gerrard estate agents to be efficient and reliable. The staff in the various departments give the right mix of efficiency and personal service, especially Zoe in Renewals and Megan in Property Services, both of whom I have had dealings with recently.
Agent replied · 16 June 2024
Dear Mary. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our renewals & property management team wish you the best of luck and looks forward to working with you in the future.
5/5
TrustpilotGreat house buying experience
We recently completed on a property purchased through Martyn Gerrard Estate Agent. The service we received from Umit was thorough, friendly and professional. When he wasn’t available he made arrangements with his colleagues to deal with any issues, so we had seamless service throughout. Can recommend both MG and Umit
5/5
GoogleWe recently sold our property with MG and were very impressed with the service we received. We had switched from another agent and MG definitely provided us with a better service - they were able to find us a buyer from their network of contacts (rather than doing open-viewings) and then also secured an off-market purchase for us in the area. Having used another leading agent in the area, it is clear that MG's USP is their extensive network of potential buyers and sellers in the area rather than relying on enquiries via the internet. Jenna Durand was absolutely superb in managing both our sale and purchase - polite, professional and she project-managed the process until completion. 10/10PositiveResponsiveness, Professionalism
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Martyn Gerrard hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
