Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service all round, straight forward communication. a refreshing approach to dealing with landlords and tenants. Wishing James and his team continued success in Crystal Palace.
Gerry · 19 June 2015
Agent replied · 16 June 2024
Thank you Gerry for your great review.
★★★★★ 5/5
GoogleGreat service from James, Annabel and team letting out our flat in Crystal Palace.PositiveResponsiveness, Professionalism
Alan · 17 June 2021
Agent replied · 16 June 2024
We certainly try Alan! Its a few years on from your review now and we continue to act for you, so thank you for your ongoing custom.We'll keep up the good work.
★★★★★ 5/5
GoogleJames, Lucy and team are brilliant - helpful, friendly and down to earth. I cannot recommend them highly enough, a real pleasure to deal with.
Rose · 19 June 2015
Agent replied · 16 June 2024
Thank you for your excellent review Rose, hope you have been well.
★★★★★ 5/5
GoogleThe team at Martin & Co Crystal Palace have superlative local knowledge and dealt with our sale process expertly. They certainly know their stuff and are very willing to go the extra mile to ensure matters proceed without unnecessary … More
Mark · 17 April 2025
★★★★★ 5/5
GoogleJames Gough, Annabel Sidney and the team are great. Completely straightforward management and letting agent, and very nice people work there.
Joseph · 18 June 2019
Agent replied · 16 June 2024
Thank you Joseph for your great review, we are here if you need us again.
★★★★★ 5/5
GoogleI sold my flat with Martin & Co last month. The service was amazing, my flat went through very quickly which was definately because of the prompt communication from James who kept the ball rolling throughout. I was always made aware via email and phone exactly what was happening which put me at ease, through what can be a very stressful time. I'd recommend to anyone to sell through Martin & Co.
Rachel · 19 June 2015
Agent replied · 16 June 2024
Thank you Rachel for your kind review. I know your buyer has enjoyed many happy years in the flat.
★★★★★ 5/5
GoogleHaving wanted to move to Palace for a long time and having a fairly stressful and protracted move, we would have been lost without Martin and Co. The team is small but very competent and James in particular could never do enough, always returning calls and chasing emails.
Cannot recommend them highly enough - proficient friendly rolls Royce service with a smile - will definitely use them again.
Piers and Trish
Piers · 19 June 2015
Agent replied · 16 June 2024
Thank you Piers for your superb review, it was our pleasure.
★★★★★ 5/5
GoogleI have let my flat out with the help of James and Lucy for two years now and on both occasions the paperwork has been minimal, the service superlatively reliable and personal. They are nothing like all of the other London estate agents I have had the misfortune of having to work with and I certainly will not be looking elsewhere for agents to let my flat for me.
David · 19 June 2015
Agent replied · 16 June 2024
Thank you Dave for your kind review. Im pleased we were able to sell for you a few years after this review as well and hope you and your expanded family are well.
★★★★★ 5/5
GoogleBuying your first property is a daunting enough experience without wondering if you can trust those around you to carry out the necessary services to complete - therefore I consider myself extremely fortunate to have had Martin& Co Crystal Palace as my estate agent. The team were prompt, well educated and well mannered throughout (James in particular was great) and I'd certainly recommend them to any prospective buyers/sellers
Richard · 18 June 2016
Agent replied · 16 June 2024
Thank you Richard, we appreciate your kind words.
★★★★★ 5/5
GoogleJames and the team at Martin & Co work with kindess and integrity. I couldn't recommend them enough.
Clare · 19 December 2023
★★★★★ 5/5
GoogleA pleasure to deal with. James was fantastic, very helpful and always available. Made a long process much easier...
Dan · 18 June 2016
Agent replied · 16 June 2024
Thank you Dan for the review, it was our pleasure.
★★★★★ 5/5
GoogleI'm glad to be tenant living in property let & managed by Martin & Co Crystal Palace since December 2014.Always fast and professional service.Friendly and polite people.I would like to say thank you:
Valery,Anabel,Lucy and James.Also the gentleman who showed us the property we currently live in but I can't remember his name.Bow.PositiveResponsiveness, Quality, Professionalism, Value
Aleksandar · 25 August 2021
Agent replied · 16 June 2024
Thank you Aleksandar, its been a long and on going relationship, delighted to read your feelings about our services and team.
★★★★★ 5/5
GoogleHave used Martin & Co for years to manage my BTL property. Friendly, efficient, proactive and easy to deal with. Would not hesitate to recommend the team here.
Ed · 11 July 2025
★★★★★ 5/5
GoogleSecond time using James and the team to let a property, very easy, efficient and helpful service. Would recommend.
D · 19 June 2014
Agent replied · 16 June 2024
Thank you for your review, it was 8 years ago that you said this, and we have had a fair few more lettings with you since, so thank you for your kind words and ongoing custom.
★★★★★ 5/5
GoogleI cannot rave about Martin and Co enough! I've rented from M&C in two different properties which were also managed by them and have been overwhelmed with how patient, supportive and kind they have been at every stage. Always answering emails really quickly and always there at the end of the phone. I cannot recommend these guys enough! Absolutely wonderful and 100% trustworthy!
Deborah · 18 June 2018
Agent replied · 16 June 2024
Thank you Deborah for your review, we would be delighted to rent to you again.
★★★★★ 5/5
GoogleJames and the team were extremely helpful and supportive during a very stressful process. Would definitely recommend Martin & Co, Crystal Palace
Elizabeth · 17 June 2023
★★★★★ 5/5
GoogleReally great estate agents, not something I thought I'd ever say! Always helpful and prompt replies, lovely to deal with at every step of my tenancy, from viewings, to solving any issues throughout, all the way to moving out. Thanks again James, Annabel and everyone else I spoke to along the way.
Laurence · 17 May 2024
★★★★★ 4/5
GoogleA good local agent with knowledge of the area. Understanding, patient and communicative. We felt we were in good hands and could discuss any concerns with ease. We sold our house relatively simply and we would happily recommend Martin & Co Crystal Palace to serious vendors in the area.PositiveResponsiveness, Quality, Professionalism, Value
Clare · 25 August 2021
Agent replied · 16 June 2024
Thank you Clare, you had a lovely house and the new owner will love it as much as you did I am sure.
★★★★★ 5/5
GoogleWe rented a property with Marin & Co for 3 years, had a few issues with the house and James and Annabel sorted things out very quickly! One of the best agencies we dealt with. Had an easy move in and move out. Very relaxed agency and always willing to help (even after hours) Highly recommend them to any tenant or owner.
Jason · 18 June 2017
Agent replied · 16 June 2024
Great review Jason, thank you.
★★★★★ 5/5
GoogleVery helpful and communicative - were brilliant in helping us find a property, and guiding us along the way, and kindly continued to check in on us the first few weeks we were there. As a tenant, I couldn't recommend them enough.
Ben · 19 November 2024
★★★★★ 4/5
GoogleExcellent, thorough, competitive. Found a buyer quickly and sale was completed efficiently. Thank you James.
Daniel · 19 June 2014
Agent replied · 16 June 2024
Our pleasure Daniel, thank you for your review.
★★★★★ 5/5
GoogleI have had a great experience with Martin & Co. Thank you for your support over the last 3.5 years.
LaShell · 15 July 2025
★★★★★ 5/5
GoogleCouldn't recommend highly enough. Exceptional service throughout my recent house sale - communication is always extremely prompt and nothing is too much trouble. Very personal and friendly but highly professional and efficient. Completely different to my experience with most estate agents or the classic stereotype!PositiveResponsiveness, Quality, Professionalism, Value
Jenny · 25 August 2021
Agent replied · 16 June 2024
Thank you Jenny, it was a tricky sale at times but we got there!
★★★★★ 5/5
GoogleLovely, super professional estate agents. As a renter in a managed flat I really feel like they are there to look after me. I've honestly never experienced that with anyone else! They also had some great properties in their portfolio at a reasonable price. Could not recommend more highly.
Clare · 17 June 2021
Agent replied · 16 June 2024
Thank you Clare for your recognition, we do our best and thank you for your kind words.
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