5/5
Finally a good letting agent! These guys are really efficient, helpful and even nice people. Never have I been treated so well as a tenant.
Agent replied · 16 June 2024
We bask in your praise, thank you Carrie :)
Trusted Agent profile · London
★★★★★
200 reviews across 2 platforms
70 Church Road, Crystal Palace, London, SE19 SEZ
Martin and Co's office in London, at 70 Church Road, is rated 4.8 out of 5 across 200 reviews on two platforms, including 197 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Finally a good letting agent! These guys are really efficient, helpful and even nice people. Never have I been treated so well as a tenant.
We bask in your praise, thank you Carrie :)
5/5
Very friendly and helpful agents. When something needs sorting, there's never a problem. We moved on a very hot day and the cold tonic and wines left in the fridge were most welcome after all the stress of the day.
Thank you Chrissi, sadly we can't take credit for the wines, that was from your lovely landlord, but we will take the friendly and helpful!
5/5
The team at M&C were great to work with throughout - very knowledgeable about the local area, provided clear and realistic advice, and were hard-working and accessible throughout the sale process. Thanks!
5/5
Friendly and professional. Very helpful, quick to follow up any queries
Thank you for your review Alison, it was our pleasure to help your family with the sale.
5/5
Highly recommend Martin & Co. Great service, professional and efficient. James helped us sell our home and kept us up to date with the sale.PositiveResponsiveness, Quality, Professionalism
Thank you Susana for your lovely review.
5/5
A really excellent estate agent. In all our dealings with them, James and Lucy have been efficient, engaged and professional; always friendly and willing to help. I couldn't recommend Martin & Co Crystal Palace more highly.
Thank you for your review, apologies to be replying 8 years or so later, but we are still acting for you as a managing agent, so will keep doing what we do for you both. You are one of our oldest landlords now!
5/5
Absolutely loved working with James at Martin & Co. They are very professional, hardworking, knowledgeable of the market and they have found the best tenants and buyers for our flat. I recommend them very strongly!
Thank you for your lovely review.
5/5
The team at Martin & Co are exceptional, always ready to go above and beyond for their clients - thoroughly recommend!PositiveResponsiveness, Quality, Professionalism
Thank you Oscar, that's really good to read and we humbly accept your analysis of our service!
5/5
Very professional agent for sales and letting. Experienced management team who deal with problems effectively. Communication excellent. Tailored service to independent needs of the client. Very highly recommended.
Thank you for your superb review and service level appreciation, we do try!
1/5
The person that is on lettings should be more polite , very unprofessional a man with no respect , very very poor service I won’t use this agency again
Hello Marcos, We are sorry you had this experience with our company. We train our employees to have the highest standards in customer service and monitor our calls so we are surprised and disappointed to hear about your experience. We cannot locate your name within our applicants so it doesn’t appear that you registered with us. We wanted to get in touch to personally apologise and try and find out more about your experience so we make sure it doesn’t happen again. If you would like to get in contact to do this then please do give us a call on 0208 771 9990 and ask for James or Lucy - we are the Directors here and would love to speak to you to try and show you that we care about everyone’s experience with our company and this was a complete one off.
5/5
Absolutely fantastic experience with Martin and Co - they were friendly and helpful in every step of my flat purchase. Such a refreshing change from the usual pushy estate agents. Thankyou.
Our pleasure Hannah, it's a few years on and we have a great review from your buyer too now after you sold through us to them. Thank you for instructing us.
5/5
Excellent, personal service. Having let the flat with a minimum of fuss they have also been extremely accommodating in helping to resolve some minor maintenance issues. Highly recommended.
Always a pleasure to work with you Dan, including the subsequent tricky sale. Thank you for the review.
5/5
I would recommend Martin & Co, we sold our flat with them and can't fault the service. Got an offer we were happy with within a short time of listing.
5/5
What a great team! James, Annabel and Mike are fantastic, either for Lettings and Sales! Friendly, professional and efficient, what more to expect? Thanks a lot guys!
Thank you Cedric, we would be delighted to work with you again.
5/5
Excellent start to finish service. Attentive and very helpful staff. I didn't have to query anything. All information was forthcoming. Doesn't that make a change???!??!?
Thank you Michelle for your excellent and accurate review! We like to keep it simple and clear.
5/5
Best estate agents around. Local, friendly, professional, efficient, knowledgeable and experienced
Thank you Diane, an epic sale journey, glad we all stayed the course and your sale completed.
5/5
Thank you so much for all your hard work. I have been truly impressed by the efficiency of the service you and your team have provided and how you consistently kept one step ahead of everyone and ensured our sale progressed. This has undoubtedly been my best experience of an estate agent service and I would recommend you unreservedly.
4/5
We rented through Martin&Co and were looked after by Steven and Annabel. Both very helpful and quick to respond to queries and concerns, would recommend!
Thank you Beth, we are happy that you were happy.
5/5
Purchased a flat via Martin and Co recently, I found them to be incredibly helpful every step of the way. Would highly recommend them!
We are happy you are happy! Hope you love living in Crystal Palace!
5/5
James, Lucy and colleagues sold my flat for me earlier this year. I can thoroughly recommend them for honesty, integrity and efficiency. Thanks team!
It was our pleasure Kate, we hope you are enjoying your new life in Ipswich.
5/5
Best company to find your perfect house.
We can't argue with that Eva. Thank you for your review.
5/5
Martin & Co. have been great with communication being precise, efficient and really quick with replies - emails or phone calls.
Thank you for review, we do like to be prompt and helpful!
5/5
Highly recommended - knowledgeable, professional and experienced. Very easy to deal with, the best on the Crystal Palace triangle!
5/5
I would highly recommend Martin and Co. in Crystal Palace. James' advice was calming and insightful. Invaluable when buying your first home.
Thank you Michael for the thoughtful review, we do our best for all stakeholders.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin and Co's London office has 200 reviews across two platforms: 197 on Google, 3 on Facebook.
Martin and Co London is rated 4.8 out of 5 across all 200 reviews, and 4.9 out of 5 on Google from 197 reviews.
Martin and Co London, 70 Church Road, Crystal Palace, London, SE19 SEZ.