Trusted Agent profile · London

Martin and Co London reviews

4.8

★★★★★ Excellent

200 reviews across 2 platforms

70 Church Road, Crystal Palace, London, SE19 SEZ

Martin and Co's office in London, at 70 Church Road, is rated 4.8 out of 5 across 200 reviews on two platforms, including 197 Google reviews rated 4.9.

Google logo

4.9 / 5

197

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Finally a good letting agent! These guys are really efficient, helpful and even nice people. Never have I been treated so well as a tenant.

Carrie · 17 June 2022

Agent replied · 16 June 2024

We bask in your praise, thank you Carrie :)

5/5

Google

Very friendly and helpful agents. When something needs sorting, there's never a problem. We moved on a very hot day and the cold tonic and wines left in the fridge were most welcome after all the stress of the day.

Chrissi · 19 June 2015

Agent replied · 16 June 2024

Thank you Chrissi, sadly we can't take credit for the wines, that was from your lovely landlord, but we will take the friendly and helpful!

5/5

Google

The team at M&C were great to work with throughout - very knowledgeable about the local area, provided clear and realistic advice, and were hard-working and accessible throughout the sale process. Thanks!

Jack · 18 March 2024

5/5

Google

Friendly and professional. Very helpful, quick to follow up any queries

Alison · 17 June 2023

Agent replied · 16 June 2024

Thank you for your review Alison, it was our pleasure to help your family with the sale.

5/5

Google

Highly recommend Martin & Co. Great service, professional and efficient. James helped us sell our home and kept us up to date with the sale.PositiveResponsiveness, Quality, Professionalism

Susana · 17 June 2021

Agent replied · 16 June 2024

Thank you Susana for your lovely review.

5/5

Google

A really excellent estate agent. In all our dealings with them, James and Lucy have been efficient, engaged and professional; always friendly and willing to help. I couldn't recommend Martin & Co Crystal Palace more highly.

Tamsyn · 19 June 2014

Agent replied · 16 June 2024

Thank you for your review, apologies to be replying 8 years or so later, but we are still acting for you as a managing agent, so will keep doing what we do for you both. You are one of our oldest landlords now!

5/5

Google

Absolutely loved working with James at Martin & Co. They are very professional, hardworking, knowledgeable of the market and they have found the best tenants and buyers for our flat. I recommend them very strongly!

Alessandra · 18 June 2016

Agent replied · 16 June 2024

Thank you for your lovely review.

5/5

Google

The team at Martin & Co are exceptional, always ready to go above and beyond for their clients - thoroughly recommend!PositiveResponsiveness, Quality, Professionalism

Oscar · 25 August 2021

Agent replied · 16 June 2024

Thank you Oscar, that's really good to read and we humbly accept your analysis of our service!

5/5

Google

Very professional agent for sales and letting. Experienced management team who deal with problems effectively. Communication excellent. Tailored service to independent needs of the client. Very highly recommended.

A · 17 June 2020

Agent replied · 16 June 2024

Thank you for your superb review and service level appreciation, we do try!

1/5

Google

The person that is on lettings should be more polite , very unprofessional a man with no respect , very very poor service I won’t use this agency again

Marcos · 18 June 2019

Agent replied · 16 June 2024

Hello Marcos, We are sorry you had this experience with our company. We train our employees to have the highest standards in customer service and monitor our calls so we are surprised and disappointed to hear about your experience. We cannot locate your name within our applicants so it doesn’t appear that you registered with us. We wanted to get in touch to personally apologise and try and find out more about your experience so we make sure it doesn’t happen again. If you would like to get in contact to do this then please do give us a call on 0208 771 9990 and ask for James or Lucy - we are the Directors here and would love to speak to you to try and show you that we care about everyone’s experience with our company and this was a complete one off.

5/5

Google

Absolutely fantastic experience with Martin and Co - they were friendly and helpful in every step of my flat purchase. Such a refreshing change from the usual pushy estate agents. Thankyou.

Hannah · 19 June 2015

Agent replied · 16 June 2024

Our pleasure Hannah, it's a few years on and we have a great review from your buyer too now after you sold through us to them. Thank you for instructing us.

5/5

Google

Excellent, personal service. Having let the flat with a minimum of fuss they have also been extremely accommodating in helping to resolve some minor maintenance issues. Highly recommended.

Daniel · 18 June 2018

Agent replied · 16 June 2024

Always a pleasure to work with you Dan, including the subsequent tricky sale. Thank you for the review.

5/5

Google

I would recommend Martin & Co, we sold our flat with them and can't fault the service. Got an offer we were happy with within a short time of listing.

Max · 20 October 2023

5/5

Google

What a great team! James, Annabel and Mike are fantastic, either for Lettings and Sales! Friendly, professional and efficient, what more to expect? Thanks a lot guys!

Cedric · 18 June 2018

Agent replied · 16 June 2024

Thank you Cedric, we would be delighted to work with you again.

5/5

Google

Excellent start to finish service. Attentive and very helpful staff. I didn't have to query anything. All information was forthcoming. Doesn't that make a change???!??!?

Michelle · 18 June 2019

Agent replied · 16 June 2024

Thank you Michelle for your excellent and accurate review! We like to keep it simple and clear.

5/5

Google

Best estate agents around. Local, friendly, professional, efficient, knowledgeable and experienced

Diane · 17 June 2022

Agent replied · 16 June 2024

Thank you Diane, an epic sale journey, glad we all stayed the course and your sale completed.

5/5

Facebook

Thank you so much for all your hard work. I have been truly impressed by the efficiency of the service you and your team have provided and how you consistently kept one step ahead of everyone and ensured our sale progressed. This has undoubtedly been my best experience of an estate agent service and I would recommend you unreservedly.

Becki · 20 February 2016

4/5

Google

We rented through Martin&Co and were looked after by Steven and Annabel. Both very helpful and quick to respond to queries and concerns, would recommend!

Beth · 18 June 2016

Agent replied · 16 June 2024

Thank you Beth, we are happy that you were happy.

5/5

Google

Purchased a flat via Martin and Co recently, I found them to be incredibly helpful every step of the way. Would highly recommend them!

Jesse · 19 June 2015

Agent replied · 16 June 2024

We are happy you are happy! Hope you love living in Crystal Palace!

5/5

Google

James, Lucy and colleagues sold my flat for me earlier this year. I can thoroughly recommend them for honesty, integrity and efficiency. Thanks team!

Kate · 19 June 2015

Agent replied · 16 June 2024

It was our pleasure Kate, we hope you are enjoying your new life in Ipswich.

5/5

Google

Best company to find your perfect house.

Eva · 17 June 2022

Agent replied · 16 June 2024

We can't argue with that Eva. Thank you for your review.

5/5

Google

Martin & Co. have been great with communication being precise, efficient and really quick with replies - emails or phone calls.

KM · 18 June 2018

Agent replied · 16 June 2024

Thank you for review, we do like to be prompt and helpful!

5/5

Google

Highly recommended - knowledgeable, professional and experienced. Very easy to deal with, the best on the Crystal Palace triangle!

Rose · 18 January 2024

5/5

Google

I would highly recommend Martin and Co. in Crystal Palace. James' advice was calming and insightful. Invaluable when buying your first home.

Michael · 19 June 2015

Agent replied · 16 June 2024

Thank you Michael for the thoughtful review, we do our best for all stakeholders.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin and Co's Google reviews

Questions about Martin and Co London

How many reviews does Martin and Co London have?

Martin and Co's London office has 200 reviews across two platforms: 197 on Google, 3 on Facebook.

What is Martin and Co London's rating?

Martin and Co London is rated 4.8 out of 5 across all 200 reviews, and 4.9 out of 5 on Google from 197 reviews.

Where is Martin and Co's London office?

Martin and Co London, 70 Church Road, Crystal Palace, London, SE19 SEZ.

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