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Martin & Co Chelsea Riverside reviews in London

β˜…β˜…β˜…β˜…β˜… Excellent

409 reviews across 2 platforms

1 Cremorne Road, London, SW10 0NA

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Martin & Co's office in London, at 1 Cremorne Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 399 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

399

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Martin & Co London

We specialise in house sales, residential lettings and property management, in Chelsea, Earls Court and Fulham and the surrounding areas and have been providing expert advice and guidance across all areas of the property market since 2003. Michael van de Vyver is Director at the branch and has lived in the area for most of his life bringing excellent on-the-ground knowledge of Chelsea and the surrounding areas to the team. Michael and his team are passionate about city living and in finding the ideal property for each and everyone of their valued customers. Chelsea is an affluent area in West London with the River Thames running alongside it. Its frontage runs from Chelsea Bridge along the Chelsea Embankment and Chelsea Harbour. Whether you are looking to buy or sell a property in or around Chelsea or you would like a free valuation, please do get in touch with a member of our team. For all property enquiries and to arrange a valuation please call Martin & Co Chelsea on 020 7351 0387

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I highly recommend Martin & Co Chelsea and Harry is so helpful and professional. He always replied and answered my questions immediately and solved them. Thank you Harry.PositiveResponsiveness, Professionalism

Naoya Β· 19 July 2021

Agent replied

Thank you!

5/5

Google

We recently moved around the area of chelsea and we are absolutely fascinated, Harry Edmonds was responsible for everything, great assistance before, during and still until now that we are enjoying our beautiful flat.

MARIO Β· 19 March 2020

Agent replied

Mario, thank you for this wonderful review. We hope you enjoy living there!

5/5

Google

Great experience with Martin&Co. Everybody is very helpful. I highly reccomend this agency. We would like to thank Gemma, Ana, Kiran and Rodica for the support they gave us and that they keep on doing.

M Β· 1 November 2019

Agent replied Β· 30 October 2024

Thank you.

5/5

Google

My agent Harry was a pleasure to work with and always super helpful! Would thoroughly recommend after some terrible experiences with other agents & people. I’m so so happy with my new flat!

Paula Β· 4 July 2020

Agent replied

Thanks Paula, this is a wonderful review for Harry to receive and he is thrilled with the feedback!

5/5

Google

I really cannot give Martin & Co, and Simon in particular, a plaudit sparkling enough! The phrase "above and beyond the call of duty" seems most apt! Simon ironed out everything for me with personal visits to the council. He was speedy, affable and thorough. I'm delighted with my flat and feel enormously grateful. They've truly earned this rave! I also want to add that since my move-in I was helped with contractual shaping for my lodger by the impossibly lovely and diligent Delphine. She, too, was exceptional!

Mag Β· 28 May 2020

Agent replied Β· 27 May 2024

That is a wonderful review to read thank you so much.

5/5

Google

Antony Botha helped me find the perfect flat in London. I have been so impressed by his professionalism and genuine care for my interests during my search for a new place to live. He negotiated my letting agreement as my advocate, not as a sales person, and I was able to put full faith in his ability to find me the best property at the price that I required. I also really appreciated his candid conversations with me about prospective landlords, and his constant communication. I received daily - often multiple time daily - updates from him during my search. It was a pleasure to get to work with Antony, and I would recommend both his services and his company for any prospective renters!

Alexa Β· 28 May 2020

Agent replied Β· 27 May 2024

Thanks Alexa, what an amazing review!

5/5

Google

Simon gave us an excellent customer service when buying our property in Chelsea last month. He was extremely efficient and mediated between all stakeholders in order to ensure all went smoothly. I cannot praise him highly enough for his hard work and perseverance during the process. Thanks Simon

Maria Β· 31 December 2022

5/5

Google

Karen has been fabulous in assisting with the purchase of my flat. Would definitely recommend her Chelsea Team. All the bestPositiveProfessionalism

Magali Β· 11 June 2022

Agent replied Β· 10 June 2024

Thank you!

5/5

Google

I highly recommend Claudia Gal. She is awesome . After I moved out from the property to Dubai, I realised that I have left my carter bracelet and watch at my previous flat in London. Kindly, she looked up and found it for me and brought to Dubai the week after while she was visiting here. Thank you so much Claudia. I will never forget this kindness of you.

Camellia Β· 2 May 2015

4/5

Google

Very professional service from Gemma when looking for a flat at short notice in London this summer. Gemma was an excellent communicator and ensured the process went smoothly. Would highly recommend.

Dominic Β· 19 March 2020

Agent replied

Thanks Dominic for the review its so important to us to hear back from our customers and especially when you have had a positive experience such as this.

5/5

Google

Excellent, professional and friendly service. Very highly recommended.πŸ‘ Rent your house from Hong Kong to UK can be very stressful but Gilbert Liu has been really exceptional in helping and advising us and made the whole process very easy. Thank you very much.πŸ™ …

A Β· 23 March 2023

1/5

Facebook

MARTIN and Co managed my property, they failed to collect the rent on the 4th month of a 6 months tenancy, if the tenant was to stay. The tenant was to give 2 months notice but I had to accept 1 months notice as I was concerned the tenant would not pay the rent and just stay the 2 months. Further Martin and Co entered my apartment without my permission and when my contract with them had ended. I have to date received no explanation for this, but requested an explanation many times. Further Martin and Co failed to correspond with the TDS and had to pay me money which should have been deducted from the tenants bond because they failed to communicate with TDS. All in all incompetence, unprofessional what more need I say. Further some of recommendations on this page are their staff.

Heather Β· 16 August 2019

Agent replied Β· 3 May 2023

This confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you MRS ELIZABETH BAYS for you have proven all what I have heard about you is the true, by investing $500 with MR… See more

5/5

Google

Harry was excellent to work with. He understood our requirements and he answered all of our questions. We highly recommend Harry for anyone looking to rent a flat in London!!

Nicole Β· 19 March 2020

Agent replied

Thanks for taking the time to send a review, Harry is really chuffed!

5/5

Google

We can highly recommend Martin & Co for its high quality of service. Our main contact was Harry Edmonds, who is truly dedicated and on point 24/7. Our situation is somewhat complex as we reside abroad and Harry did a great job navigating the peculiarities. All in all a good experience and we also found Martin & Co highly reliable and straightforward to deal with.PositiveResponsiveness, Professionalism

Mark Β· 13 July 2022

Agent replied Β· 27 May 2024

Thank you Mark, the team & Harry in particular worked hard to make this tenancy happen and we are really pleased you had such a positive experience.

5/5

Google

Having dealt with Martin & Co. - specifically Chris Cooke - I cannot recommend them enough. I've used other Lettings Agents previously, but Chris and the team really went the extra mile to ensure that my move and everything that goes along with it went smoothly. The next time I make a move, I'll ensure that Martin & Co are the first company I call in on.

Alex Β· 6 July 2015

5/5

Google

Thank to Harry and Kiran now me and my partner have found our new house! They both did a great job helping us find what we were looking for!

Madeleine Β· 30 April 2020

Agent replied

Thank you!

5/5

Google

Very rapid response and accommodating when sorting out my tenancy. Everything was ready within a few days for the day I would move it. Gilbert Liu was particularly helpful and responsive so I thank him personally.

Vladglory Β· 12 September 2023

5/5

Google

Million thanks to Gilbert that helped me a lot to settle in London, highly recommended for HongKonger!

William Β· 25 March 2022

Agent replied

Dear William, thank you for reviewing our HK specialist Gilbert, he is helping so many people settle in London and across the UK so this type of feedback is wonderful to read. It can be so daunting for people moving to a new country for the first time so to have a person that's actually recently done it must be reassuring for them.

5/5

Google

I have had two great experiences with Martin&Co, a reputable real estate agency in Chelsea, where I found the assistance of the sales manager Simon Stilwell to be particularly valuable. Simon demonstrated very strong knowledge of the local real estate landscape, providing insightful information. He was attentive to my preferences, showed patience and a lot of effort to help with the transactions. Simon's straightforward and transparent approach was commendable. He offered candid advice, never pressuring me and allowing me the time I needed to make decisions. Simon's dedication to client satisfaction was evident in his willingness to accommodate my schedule for property viewings. I recommend Martin&Co for their professionalism and commend manager Simon for his valuable assistance. If you're seeking a reliable real estate agency with a customer-centric approach, consider Martin&Co.

Yordan Β· 18 October 2023

5/5

Google

We came to Martin & Co in a rush and they managed to get us moved into a new flat within 48 hours, I’ve never seen such a swift and efficient process before and we’re extremely grateful for Alan, ChΓ©, and Fulham, who have actively kept up …

Daoud Β· 13 April 2025

5/5

Google

As an overseas owner of a property in London, I had an excellent experience working with the Martin&Co team, especially in comparison to the many agents I have been using for the last 16 years. I felt properly taken care of as a client, and the Martin&Co team are not just focused on their individual business silos, but they have come together as a real team to meet a broad range of service needs including turn-key refurbishment, rental, property management, insurance broking, etc. Joe Stoll in particular, has done an excellent job from beginning to finish in terms of managing the full refurbishment my 3 bedroom apartment. He found me a competitive contractor, a sure the project was done on time and at budget. to advise me with great accuracy on the refurbishment needs va nice to haves, and more importantly got me the target tenants and at the rental rate that he indicated to me up front before the refurbishment project started. The Martin&Co team were also able to advise me getting me the right insurance broker for keeping the building insurance premium low. Joe and the Martin&Co team have earned my trust and I look forward to working with them on the rental and management of my existing property, as well as future property projects. Well done to the team: Joe Stoll, Simon Stillwell, and Nile Thompson

Franz Β· 29 September 2023

5/5

Google

Efficient and very accommodating. Tania was extremely kind and helpful throughout the process!!

Ryan Β· 2 August 2022

Agent replied

Thanks Ryan.

5/5

Google

The whole team has been amazing, especially Hasina who is always there for any query answering patiently and assisting in every detail. Thank you all!

Safaa Β· 19 March 2020

Agent replied

Much appreciated, thank you.

5/5

Google

Emine is very professional at her job a pleasure to work with all round good company

Paul Β· 23 February 2022

Agent replied

Fantastic to hear that thank you Paul.

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Questions about Martin & Co Chelsea Riverside

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, London won Gold.

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