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Martin & Co Chelsea Riverside reviews in London

★★★★★ Excellent

409 reviews across 2 platforms

1 Cremorne Road, London, SW10 0NA

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Martin & Co's office in London, at 1 Cremorne Road, is rated 4.8 out of 5 across 409 reviews on two platforms, including 399 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

399

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Martin & Co London

We specialise in house sales, residential lettings and property management, in Chelsea, Earls Court and Fulham and the surrounding areas and have been providing expert advice and guidance across all areas of the property market since 2003. Michael van de Vyver is Director at the branch and has lived in the area for most of his life bringing excellent on-the-ground knowledge of Chelsea and the surrounding areas to the team. Michael and his team are passionate about city living and in finding the ideal property for each and everyone of their valued customers. Chelsea is an affluent area in West London with the River Thames running alongside it. Its frontage runs from Chelsea Bridge along the Chelsea Embankment and Chelsea Harbour. Whether you are looking to buy or sell a property in or around Chelsea or you would like a free valuation, please do get in touch with a member of our team. For all property enquiries and to arrange a valuation please call Martin & Co Chelsea on 020 7351 0387

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Moving houses as a student is very daunting, but Martin & Co were very good at making the process as easy as possible, especially Willa! Willa has been nothing but kind and welcoming, from the first viewing until move-in day. Thank you!

Caity · 15 August 2026

5/5

Google

We had an amazing experience working with Willa. She was always very timely in response to any questions or requests and extremely attentive to all our needs and supported us throughout the entire lettings process. Willa's professional approach made the entire process efficient and stress-free. I strongly recommend Willa to anyone looking for reliable and efficient lettings assistant!

Alex · 10 April 2026

5/5

Google

Simon Stilwell was excellent in supporting the sale of our flat in Chelsea. He managed the sale through a difficult negotiation to a successful conclusion. Acting with professionalism and integrity at all times.

James · 18 August 2026

1/5

Google

I had a very poor experience with Martin & Co Chelsea, specifically due to their property manager, Josh Gledhill. Communication was lacking, and issues with the property were handled poorly and slowly. I felt unsupported as a tenant, and it was a frustrating experience overall.

Fontfontt · 25 July 2026

Agent replied · 22 August 2026

Hi, we are extremely sorry to hear that. Can you please advise which property you rented from us and if we can resolve any of the problems you have encountered?

5/5

Google

I had a really positive experience with Martin & Co and especially with Annabelle. She was incredibly helpful and supportive throughout the entire referencing process, always responsive and happy to help whenever I had questions or needed assistance. She made the whole process much easier and less stressful and I really appreciated her patience and support throughout. I’m really grateful for all her help and would highly recommend working with Annabelle!

Maria · 15 August 2026

5/5

Google

Emine Dzhihan is our wonderful property agent at Martin & Co Chelsea. Martin & Co is the only property agency we have used and I really can’t fault them. Unbelievable attention to detail, supportive, hard working and efficient. I never have to worry about our flat or tenants. Emine goes above and beyond to keep everyone happy and is excellent at keeping me up to date. Recently we had a leak and ceiling fell in, a mere 3 weeks later and you would never know it had happened - and that’s with delays due to availability of work men and materials. It is such a relief to know the flat is safe in Emine’s hands - she’s a legend.PositiveResponsiveness, Quality, Professionalism, Value

Ali · 18 August 2023

Agent replied · 13 June 2024

Thank you for this amazing review!

5/5

Google

I’ve had the most smooth and seamless experience renting this property. From the very start, everything has been handled with such professionalism and care. A special thank you to Alan and the entire team, Alan has been absolutely superb, always responding promptly and kindly to any questions or concerns I’ve had, making the entire moving process stress-free and easy. It’s been great so far, and I’m really looking forward to continuing to rent with them. Highly recommend!

Noor · 5 April 2025

5/5

Google

I highly recommend Francesco from Martin & Co for his exceptional communication skills. We really appreciate his patience and expertise. Francesco promptly answers calls and emails and keeps us informed about every development. He is quick and effective at resolving any problems at the property. His genuine care and dedication really make the difference. He is one in a million.

Allegra · 2 October 2025

5/5

Google

A huge thank you to Abigail for a really positive experience buying from Martin & Co. She first showed us the property many, many months prior but stayed in touch throughout our entire search until we eventually submitted an offer. She liaised tirelessly between ourselves and the sellers through all the negotiations, various stages and complications of the sale. In what needed to be a very quick transaction she was always super responsive and helpful. Would highly recommend her as an estate agent to anyone looking to buy a property.

David · 14 February 2025

5/5

Google

Couldn’t be happier with Martin & Co estate agents. I would like to extend my thanks to Gilbert Liu as he was the agent I had the viewing with and he really took the time to show me everything in detail but answer all my questions as well! From the day of my viewing till my moving in date, everything went so smoothly! I was kept informed throughout, which is really important aspect for me since moving is quite stressful as it is. I’m all settled in and very happy now! If there were more stars I would have definitely given them!

FELICIA · 28 May 2023

Agent replied · 27 May 2024

Thank you!

5/5

Google

Annabelle was super helpful and responsive which made the stressful experience of finding a place much smoother!

Mille · 15 August 2026

5/5

Google

I was urgently looking for a flat to rent as I needed to move in a very short period of time. I came across Martin & Co. Their team was very efficient and fast in searching some properties. In particular Carlos and Alex were very professional, organised and they found a beautiful property for me. I was impressed by their professionalism and kindness. I would recommend them to anyone looking for the best properties!

Francesco · 28 May 2023

Agent replied · 27 May 2024

Thank you so much for this amazing review, it means the world to the people mentioned & the rest of the team.

5/5

Google

I can highly recommend Simon Stilwell and his team at Martin & Co. Chelsea. For our recent property purchase, they provided a superb service with excellent advice plus all the necessary professional contacts (who were also of the highest standard). Our transaction required from Simon and team, a considerable amount of their time and patience- which they all provided wholeheartedly. If you are looking for a new home in Lots Village vicinity, Martin & Co. are the go-to agent.

Thomas · 9 November 2024

5/5

Google

Can’t recommend Martin & Co highly enough, on both the lettings and sales side. The lettings team found great tenants for us, looked after them brilliantly and dealt with any flat issues quickly and efficiently. They always kept us updated and worked with us to manage costs. Particular thanks to Rodica who managed the flat for several years and went above and beyond, and to Isabel and Victoria who have been great and proactive over the last year. The team not only looked after us but stepped in to sort issues out for the building benefiting other flats. We had a similarly positive experience with the sales team. Karen and Simon and other team members were always available and did everything possible to smooth the process out for us and help with issues which arose. Karen would respond to messages and take calls whenever needed including weekends and evenings. Thank you!

Juman · 4 July 2022

Agent replied

Wow thanks Juman that's super kind of you and I'm so pleased we managed to get everything sorted for you!

5/5

Google

Can’t recommend Martin & Co highly enough, on both the lettings and sales side. The lettings team found great tenants for us, looked after them brilliantly and dealt with any flat issues quickly and efficiently. They always kept us updated and worked with us to manage costs. Particular thanks to Rodica who managed the flat for several years and went above and beyond, and to Isabel and Victoria who have been great and proactive over the last year. The team not only looked after us but stepped in to sort issues out for the building benefiting other flats. We had a similarly positive experience with the sales team. Karen and Simon and other team members were always available and did everything possible to smooth the process out for us and help with issues which arose. Karen would respond to messages and take calls whenever needed including weekends and evenings. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Juman · 14 June 2022

Agent replied · 13 June 2024

Wow thanks Juman that's super kind of you and I'm so pleased we managed to get everything sorted for you!

5/5

Google

I have been renting out my London flat through Martin & Co for many years now. There are an extremely professional and competent company. They mediate very well between the tenants and myself, ensuring issues are dealt with quickly and fairly. They are swift to employ handymen to repair minor faults and can contract specialists for larger jobs. Overall I feel that my flat is in good hands. Tania is always very responsive and ensures that her team of junior property managers operate at the same high standard. Emine for example has shown to be a real asset. Victoria has gone so far as waiting on a Saturday to help install a new washing machine (and coping with a small flood when things didn't go quite to plan).

Steve · 28 May 2022

Agent replied · 27 May 2024

Thanks Steve, we really appreciate this feedback and review.

5/5

Google

Francesco from Martin & Co. is the best agent I have ever had. He is always available and comprehending and very caring, and has helped us with many different issues in the flat. We know that we can always count on him! Thank you Francesco for everything you do.

Lavinia · 22 September 2025

5/5

Google

Can’t recommend Martin & Co highly enough, on both the lettings and sales side. The lettings team found great tenants for us, looked after them brilliantly and dealt with any flat issues quickly and efficiently. They always kept us updated and worked with us to manage costs. Particular thanks to Rodica who managed the flat for several years and went above and beyond, and to Isabel and Victoria who have been great and proactive over the last year. The team not only looked after us but stepped in to sort issues out for the building benefiting other flats. We had a similarly positive experience with the sales team. Karen and Simon and other team members were always available and did everything possible to smooth the process out for us and help with issues which arose. Karen would respond to messages and take calls whenever needed including weekends and evenings. Thank you!

Jade · 23 March 2022

Agent replied · 22 March 2024

Wow thanks Juman that's super kind of you and I'm so pleased we managed to get everything sorted for you!

5/5

Google

Delphine helped us find our new flat in Chelsea during lockdown: the whole process was fantastic! The videos we were provided showed the flat well and truthfully and we are so pleased we trusted Delphine and signed the lease and moved when we did. I would not hesitate to recommend Delphine personally. She replied to emails quickly and understood how to make our move as stress free as possible at a time of heightened stress anyway!PositiveResponsiveness, Quality, Professionalism

John · 2 June 2022

Agent replied · 1 June 2024

Thanks John much appreciated.

5/5

Google

Annabelle is friendly and kind, really helpful throughout my property search!

Darren · 22 July 2026

5/5

Google

Emine Dzhihan is our wonderful property agent at Martin & Co Chelsea. Martin & Co is the only property agency we have used and I really can’t fault them. Unbelievable attention to detail, supportive, hard working and efficient. I never have to worry about our flat or tenants. Emine goes above and beyond to keep everyone happy and is excellent at keeping me up to date. Recently we had a leak and ceiling fell in, a mere 3 weeks later and you would never know it had happened - and that’s with delays due to availability of work men and materials. It is such a relief to know the flat is safe in Emine’s hands - she’s a legend.

Alexandra · 18 December 2021

Agent replied

Thank you for this amazing review!

5/5

Google

Francesco is a fantastic property manager; he is great at communicating, and representing us as tenants when needed. We have had some major works needed to our apartment and he has ensured the works completed on time and that we were taken care of too. We are in safe hands with Francesco at Martin&Co!

Waheed · 4 July 2025

5/5

Google

Abigail from Martin & Co Chelsea has been fantastic to deal with! Our moving situation was complex and fluid, and Abigail kept us fully informed of changes and was always super quick to reply to queries we had. Nothing was ever a bother for her and she went above and beyond to make sure we understood the ever-changing situation. Very happy with her and the service from Martin & Co.

Sam · 7 December 2024

5/5

Google

Our experience at Martin & Co. Chelsea was by far the best with a lettings agent we have ever had. Responsive, professional and understanding of all our needs; the entire process from viewing to move-in was just about a week and pretty seamless. We highly recommend Martin & Co. as the go-to-place for lettings in this part of London, special thanks to Peter Griffiths and Harry Edmonds for their efforts and the bottle of plonk on handing the keys over. You don't get that sort of service elsewhere! Sandra & Tom

Sandra · 2 October 2021

Agent replied

Really appreciate you taking the time to review us and we are delighted you had such a positive experience with us.

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Questions about Martin & Co Chelsea Riverside

How many reviews does Martin & Co Chelsea Riverside have?

Martin & Co's London office has 409 reviews across two platforms: 399 on Google, 10 on Facebook.

What is Martin & Co Chelsea Riverside's rating?

Martin & Co Chelsea Riverside is rated 4.8 out of 5 across all 409 reviews, and 4.8 out of 5 on Google from 399 reviews.

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, London won Gold.

Where is Martin & Co's London office?

Martin & Co Chelsea Riverside, 1 Cremorne Road, London, SW10 0NA.

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