Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe have been using Mann Countrywide now for many years as our Letting Agent for a few properties.
We are very pleased with the personal service received by Gary Steadman who is always professional, polite and knowledgeable and would happily recommend him to others.
Claire Β· 1 August 2014
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5/5
GoogleExcellent service, went above and beyond to get us a new home. Lovely house warming gift to top it off. I would highly recommend them to anyone looking for a new home.
Martyn Β· 30 June 2023
Agent replied Β· 30 July 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHave worked with Mann for many years, they always get me the best people for my property. I find everyone in the office a big help and nothing is ever too much trouble.
My rent is always paid on time, the back office side of things is always up to date.
10/10
Steve Β· 30 July 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
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5/5
Googleβ’ Promptness, professionalism, kindly client approach
I had a great experience in renting the current house, with Emma & Alexia who helped me in all aspects involved. Fantastic team, who had run the whole process in a timed marathon with a happy end.
Thanks for your support.
Nicu Β· 30 July 2021
Agent replied
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
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5/5
GoogleSarah Walker & Amy has been extremely professional and helpfull. i have to say they have excellent care and comminment. I would highly recommend this office and especially Amy Cook and Sarah Walker. Thank you for all your help and kindness.
Deniz Β· 31 July 2016
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5/5
GoogleAn excellent, attentive, and supportive service from Laura and Ryan - highly recommend! ππ½ β¦
Rakesh Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you Rakesh for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMann have managed my rental property for 10+ years. Recently I've been reminded of their professionalism and responsive nature in turning round an unexpected end of tenancy. The property was re-let incredibly quickly and all necessary documentation taken care of with ease and efficiency.PositiveResponsiveness, Professionalism
Nicola Β· 25 August 2021
Agent replied
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had dealings with Alexia through our entire process of moving homes. She is a very kind, patient and helpful lady who managed everything for us online. I would highly recommend this estate agents to anyone. Friendly, reliable and professional. Thanks!
Lynda Β· 22 September 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
GoogleSarah Walker and Amy have been extremely professional and efficient when dealing with myself and my partner Stephen' application in renting a property, from start to finish. We had a deadline to meet and expressed this upon our interest in the property and I still cannot believe how quickly these requests were met. Sarah really went above and beyond the call of duty. I would sincerely recommend, if either a landlord or tenant looking to rent need go elsewhere - Mann Lettings are awesome. Thank you ladies
Caroline Β· 28 July 2019
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5/5
GoogleHighly recommended! I used their tenant find service and it was very professional, transparent , efficient and personable . They found me a very good tenant on the day my property became available .
John Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFriendly, and helpful team, great experience
Shereif Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your terrific 5* review Shereif. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWould 100% recommend using Mann and co such lovely people very consistent with helping their clients and they go above and beyond, couldnβt thank them enough for helping us find our family home very grateful towards them π β¦
Irene Β· 30 July 2021
Agent replied
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat letting agent! 10/10 communication! Tilly showed us around numerous properties and guided us through the whole process, incredibly lovely & helpful!
Sarah Β· 31 May 2023
Agent replied Β· 30 July 2023
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
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1/5
GoogleThese estate agents are useless. Even the smallest issue with your property will not get sorted for weeks as they use a property management company to hire contractors to do the work. When chasing, nobody has any clue of when the work will get done because they dont communicate with eachother and they just say it has been reported to the property management company, which still leaves me in the dark as to when I'm getting my shower fixed.
Hayden Β· 31 July 2016
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5/5
GoogleRebecca Doody worked with us to get our first home, can't thank her enough. She was extremely professional and very attentive to our needs. 10/10 recommend!PositiveResponsiveness, Quality, Professionalism, Value
Suzanne Β· 25 August 2022
Agent replied Β· 30 July 2023
Many thanks for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAlexia and all the team at Mann are extremely professional, prompt and efficient with the services they provide. They have made my first experience of letting a property simple and hassle free. I would highly recommend Mann agents.
Nick Β· 14 March 2021
Agent replied
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery Good service it was so easy for me to go into my new house
Shehara Β· 29 September 2023
Agent replied Β· 29 October 2023
Thank you for your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSuper friendly staff who are flexible with tenants who are busy. Theyβve been really helpful helping my friend and I get a property to rent quickly and efficiently.
Ella Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAfter contacting Mann in regards to selling our property, i am pleased to say they dealt with our request promptly & in a professional manner. Kept us up to date through out, was great dealing with Gary & Sean, thanks guy's, really appreciated!!
Nicky Β· 31 July 2017
Agent replied
Hi Nicky, Congratulations on the sale of your property! The Mann team in Swanley aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your fantastic review to Gary, Sean and the entire team at the branch. Many thanks.
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5/5
GoogleI have had a very positive experience dealing with this company and in particular a member of their staff by the name of Elle who I found to be extremely helpful, friendly and diligent. Would highly recommend. Many thanks.
John Β· 23 August 2019
Agent replied
Thank you John for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Elle and the Mann branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
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5/5
GoogleVery professional guys, it's a pleasure to rent from your agency. Thanks!
Serghei Β· 29 September 2023
Agent replied Β· 29 October 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSarah was friendly, professional, and really put me at ease during the signing. Amy was helpful getting us requested information ahead of time.
Cram Β· 28 July 2019
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4/5
GoogleA good experience. The staff were friendly and competent and the rental of the house went through quickly and smoothly.
Lorna Β· 31 January 2023
Agent replied Β· 30 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!
Becca Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.