5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!
Agent replied · 30 July 2023
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
Trusted Agent profile · London, Greater London
Verified
Mann London reviews
★★★★★
244 reviews across 1 platform
171 Lewisham High Street, Lewisham, London, Greater London, SE13 6AA
Part of Mann, see every office.
Mann's office in London, Greater London, at 171 Lewisham High Street, is rated 4.7 out of 5 across 244 reviews on 1 platform, including 244 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleThank you very much for your help to find our place. It's pleasure to deal with such a lovely team . It feels like taking to good friends . Very helpful and professional . Fully recommended .
Agent replied
Thank you Marek for your 5* review and wonderful recommendation! Best wishes, Scott
5/5
GoogleLAURA AND TILLY WERE FANTASTIC COULDNT DO ENOUGH FOR US
Agent replied · 29 October 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMann have been managing my property letting for about 3 years now, I'm very happy with them, always on top of things, courteous, good communication.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlexia and Amy helped me find my new home quickly and with ease. They are very responsive by email and phone and never leave my questions unanswered. Would definitely recommend🙂
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmy Cook was amazing. I would highly recommend this office and especially Amy to look after you every needs.
5/5
GoogleI got in touch with the MANN agency to rent a house. Very nice ladies from here helped us immediately and found a home suitable for my needs. thank you very much. Recommend with pleasure!
Agent replied
Hi Andrei, thank you for your wonderful five star review. It's really good to see you've received such great assistance, and I'll make sure the branch manager is aware of the teams brilliant service. Many thanks, Countrywide.
4/5
GoogleA friendly and professional service with a minimum of fuss. Thanks to Amy Cook & Sarah Walker for their time & flexibility.
1/5
GooglePoor agency... lot of problems with them, they are able to charge you more if you will miss the payment to them, but if you expect eg. Deposit back, then nobody care about it...
Agent replied
Hi Sebastian, Thank you for taking the time to leave us your feedback. I am sorry that you seem dissatisfied with your experience so far and I would like to assure you that customer experience is very important to us. As such I would like to invite you to discuss any outstanding concerns with us at review@countrywide.co.uk. Kind regards, Scott (Customer Relations Team)
5/5
GoogleVery friendly and helpful team, Shannon Elle Amy and Natalie are always happy to help, they have been fantastic in helping me with my property search, would highly reccomend to friends and family.
Agent replied
Thank you for your fantastic 5* review and recommendation! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleFab team! Kept us up with all the process ans helped when we thought it was hard to continue. Very understanding team, cant complain!
Agent replied · 25 November 2023
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleGreat Service! Cole really helped me from viewing the property on a Saturday down to Landlord approval and renting the property I wanted. The process was very straightforward and their team is very professional and approachable. I highly recommend them most especially for a first time tenant like me.
5/5
GoogleVery helpful and friendly staff who all went out there way to help me and my girlfriend move into Property. They went above and beyond Making sure we could secure the property.
Agent replied
Hello James, thank you for taking the time to leave your kind review. All the best to you and your girlfriend in your new home, kind regards, Mark
5/5
GoogleVery friendly, polite and professional.
Agent replied · 29 October 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMann have been managing my property letting for about 3 years now, I'm very happy with them, always on top of things, courteous, good communication.
Agent replied
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have inteacted with Alexia and Emma from Mann. The overall impression is of high professionalism, repect for customers, kindness and support. Thank you!PositiveQuality
Agent replied
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery responsive, friendly and helpful which is making our move feel much easier! Thank you!
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleAnswered queries promptly and helped the moving process be hassle free. Highly recommended.PositiveResponsiveness, Professionalism
Agent replied
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlexia delt with our rental property. She was very responsive and made the whole process very easy. Great service!!
Agent replied
Thank you for your great 5* review and recommendation. Best wishes, Lucy, Customer Relations
1/5
GoogleUnhelpful. Just try to take as much money off you as they can making it up as they go along. Avoid at all costs.
Agent replied
Good afternoon Marc, Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy.
4/5
GoogleA wonderful team to deal with from start to finish, The fees are a little higher than other agents however the service justified this. The whole process from start to finish was very smooth and any hiccups were dealt with promptly. Sarah Walker in particular provided a very friendly and efficient service. Thank you
5/5
GoogleCouldn't ask for a better letting agency always very helpful and go above and beyond to help their customers
Agent replied
Thank you Shannon for your and glowing 5* review of our local Mann Countrywide team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleShannon J was friendly and informative the whole way through. Suppurb support and customer services. Would highly recommend using Mann
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy
5/5
GoogleGreat service. Have been using this company for a long while and would highly recommend.PositiveResponsiveness, Professionalism
Agent replied
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mann London
Has Mann won any awards?
Yes. In The Trusted Agent 2026 awards: Mann, London won Trusted Agent.
