Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleConor was very helpful during my property search. Unfortunately I didn’t find through him in the end but every property I saw he was very knowledgeable.
Sharn · 4 October 2019
Agent replied
Hi Sharn,
Many Thanks for taking the time to leave a positive review for our negotiator Conor. I will ensure your kind words are passed on.
Kind Regards
ludlowthompson
★★★★★ 5/5
GoogleHighly impressed with the efficiency and speed of the Tooting lettings team, particularly Alexander Rawlinson. We bought a buy to let flat from them and we had tenants signed up within days. They are excellent tenants paying great rent on a long tenancy agreement. We were so happy and overall had an excellent experience dealing with everyone there.
Jo · 29 July 2019
★★★★★ 5/5
GoogleWe have been dealing with Ludlow for a very long time.
Everybody is helpful and very efficient.
Michael is amazing.
We have had no issues and very pleased with their services.
Soruby · 26 September 2023
★★★★★ 5/5
GoogleThank you so much to Rob Lynch who was amazing throughout our move. He always picked up the phone without fail and answered all our questions so thoroughly, and promptly. I would definitely recommend renting with Ludlowthompson - they have been great throughout the whole process with special thanks to Rob!
Lucy · 2 July 2021
★★★★★ 5/5
GoogleConnor has been such a wonderful and effective agent! He was patient, knowledgeable and helped me throughout. I would highly recommend Connor for Wimbledon area.
Jovana · 5 November 2019
Agent replied
Hi Jovana,
Many Thanks for taking the time to leave a positive review for our negotiator Conor. I will ensure your kind words are passed on.
Kind Regards
ludlowthompson
★★★★★ 5/5
GoogleWe have just used Ludlow to purchase our new house. Our agent Jonathan has been helpful throughout the process, helping to coordinate with the seller for us and also accommodating requests such as to do an extra visit to take measurements for furniture, which was very much appreciated. I would recommend.PositiveProfessionalism
Juliet · 21 June 2021
★★★★★ 5/5
GoogleRameez in Tooting office was very friendly, with quick response time. He set up several viewings for me in succession, so that I could see the properties in one afternoon. Also, Rupert (Wimbledon office?) was very helpful with the administrative side of the process. Thank you both!
Michio · 26 March 2025
★★★★★ 5/5
GoogleShane has been a great help. He has taken me to 2 viewings so far and has taken my preferences into consideration. Also a genuine and outgoing individual.
Faultless · 25 October 2023
★★★★★ 5/5
GoogleThey’ve been so helpful throughout the entire moving experience, especially Gent who has been in charge of organising our tenancy. Really communicative and quick to respond to any queries!
Emma · 26 September 2023
★★★★★ 5/5
GoogleHad a great experience working with Marianna. Super easy to chat with, quick to respond, and made the whole process straightforward. Would definitely recommend!
Alfie · 13 November 2025
★★★★★ 5/5
GoogleShane is a helpful, responsible and amazing agent. I really appreciated with his patience, kindness and professional attitude! Thank you so much for his great helps!
Mei · 29 November 2023
★★★★★ 5/5
GoogleExcellent customer service, Conor was extremely helpful and friendly and has kept in touch with us throughout our buying process. Would thoroughly recommend.
Ben · 13 October 2019
Agent replied
Hi Ben,
Thanks for taking the time to leave a review, it’s greatly appreciated. We wish you the best of luck with your new purchase in SW19.
Kind Regards
ludlowthompson
★★★★★ 5/5
GoogleWe have been looking for a place to rent and although we didn’t find a place with Marianna. She was amazing and made us feel really comfortable and went out of her way to assist us with finding a place. I will definitely be giving her a call when we are looking again.
Ashleigh · 3 December 2024
★★★★★ 5/5
GoogleHad a great experience. Katie was a massive help finding a place. Would highly recommend to any friend, she made the process both easy and fun!
Aidan · 25 October 2023
★★★★★ 5/5
GoogleGerard Murphy
Thank you for helping us sold our flat
.throughout the process , you have been so supportive and very helpful .
You helped me feel at ease on stressful occasions sometimes.
Also you have an excellent team of people who answers very politely and professionally every time I phoned the office.
You are all highly recommended.
Ludlowthompson be proud of your staff !!! @ Tooting
Nenita · 27 August 2020
Agent replied
Dear Nenita,
Thanks very much for leaving a review for our sales manager Gerard Murphy. Gerard is a real asset to ludlowthompson and we are pleased to hear of the great service Gerard has provided.
Thank you for your business and we hope to work with you in the future.
Kind Regards
ludlowthompson
★★★★★ 1/5
GoogleTerrible customer service. Can never get through on the phone. Staff talk to us in an incredibly patronising tone of voice. Our agent left the company and has not been replaced and they didn't even bother to send an automated message so no one has been picking up our emails. It's unbelievable that they pretend to provide a service when they can't even help us with the simplest of issues.
Plumsgate · 29 July 2019
Agent replied
Thank you for taking the time to give feedback on the service you've received from us- at ludlowthompson we pride ourselves on high levels of customer service so it is always disappointing to hear that a customer's expectations have not been met. We would appreciate if you could please email customerservices@ludlowthompson.com with further details of your complaint so that we can try and resolve this for you.
Kind regards,
ludlowthompson
★★★★★ 5/5
GoogleCharlie was great with communication and securing my place to live which was quite difficult with just moving over. But he made it hassle free, highly recommend
Tash · 26 September 2023
★★★★★ 5/5
GoogleVery happy with our experience, Jade Buckley has been so helpful throughout the process of renting our flat, very quick responses, kept us in the loop at all times, clarified anything we needed, answered all our (many) questions. Thank you!
Francesca · 30 July 2022
★★★★★ 5/5
GoogleIt’s amazing company! My agent Robert Lynch was very helpful and kind to us. Everything was quick and professional. The company also leaved some gifts for us which is was pleasantly. I can give even more the 5 stars. Thanks
Катя · 30 July 2022
★★★★★ 5/5
GoogleWe recently bought a house, Alex and Gerard were the agents dealing with the sale. They were always easy to contact, were able to interact with the vendors to move the sale along and were always happy to take us round the property when we needed to check something or get a quote
Emma · 29 July 2019
★★★★★ 5/5
GoogleJade was fantastic when we needed to move house with a cat. She was patient, understanding and made sure all our questions were answered in a timely manner. She has been great and would definitely recommend to friends moving.
Amy · 30 July 2022
★★★★★ 5/5
GoogleMy agent Alex C has been a legend in helping me and my sister find a place to rent. We were moving from outside of London and so were a little unfamiliar with the area but he was super friendly and open and has really helped us out. Couldn’t have done it without him!
Abi · 18 October 2024
★★★★★ 5/5
GoogleOur agent Keith was fantastic throughout the whole process. We moved down from Scotland and Keith was always available via phone or email to solve any issues we had. He provided a very professional service and I wouldn't hesitate to recommend him to others.PositiveResponsiveness, Quality, Professionalism
Lewys · 21 June 2021
★★★★★ 5/5
GoogleReally helpful and approachable team here. We had the pleasure to work with Katie Hinder.I wanted to take a moment to express my sincerest gratitude for all the efforts and time dedicated to assisting us in our property search. Your professionalism and dedication were truly remarkable. Thanks again and if in the market again in the future, we will definitely come back to seek help.
Mahadevan · 28 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.