5/5
GoogleAndrea was very helpful! Always attentive over messages and happy to go above and beyond while we moved into our new property.
Trusted Agent profile · London
Verified
Ludlowthompson Docklands reviews in London
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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About Ludlowthompson London
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleA really great service. Made me feel like a valued customer from start to finish. Responsive and professional. Especial thanks to Mark for putting up with terrible conveyancers and Bea for hurrying things through.
5/5
GoogleDarryl is a lovely guy! He is very knowledgable about the market, punctual, keeps to your agreed requirements, nudges gently without being annoying and is generally a nice person. Thank you for showing me around today!
4/5
GoogleNatalie has been very nice and punctual. She provided all informations requested in a very short time.
Agent replied
Thank you for the review Donatella, was lovely meeting you! I look forward to helping you purchase a great investment property in the future. Kindest, Natalie
5/5
GooglePleasant and helpful letting agents. Special thanks to Vijay who's been active and responsive throughout our search.
Agent replied
Thank you very much for your feedback! Please don’t hesitate to contact Vijay again for anything else.
5/5
GoogleGreat service - Natalie was efficient, clear and demonstrated an understanding of my search criteria. Thanks!
Agent replied
Thank you for the kind review Vladimir, was a pleasure meeting you and I hope I can help you find the perfect home for yourself. Kindest, Natalie
5/5
GoogleGreat customer service! Hassan was very helpful and quick to respond about any questions we had.
Agent replied
I’m glad that you were happy with my service. It was pleasant working with you throughout this process Kindest regards Hassan
5/5
GoogleVijay was really helpful and was able to sort out a last minute viewing for me
Agent replied
Hi Claudia, Thank you for your review! I am glad you were happy with my services, it was nice meeting you and I am looking forward to helping you secure a property! Kind regards, Vijay
5/5
GoogleWe arrived in London looking for a one bed room. We found it in less than 48 hours thanks to Claire. She was very reactive, very friendly and took the time to explain how the process worked. A big thank to Claire who was an example of professionalism.
5/5
GoogleGreat service, they picked up the phone at 7.30am on a Saturday. Darryl was very helpful and showed me a property with very short notice. He provided all the information I needed.
5/5
GoogleBeatrice Rogers did a really good job in marketing my property in particular the video she made of my flat which I believe sold it for me.
Agent replied · 26 October 2024
Thank you portmich for your review. Sophie, Foxtons Wapping Estate Agents Get it done with London’s number 1!
5/5
GoogleVery happy with ludlowthompson. Amirah Elmahdy was very professional, friendly and responsive. It's been a pleasure dealing with Amirah. Also, the property has been professionally cleaned which it has been very much appreciated (during covid-19 pandemic). Great service. Recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleDealt with Hassan Bacchus on letting of flat. He was very professional and polite. Also was quick on responses to my emails and provided an efficient and quick service, let out the flat in real quick time despite Covid environment.PositiveResponsiveness, Professionalism
5/5
GoogleI had an excellent viewing last night with Natalie in Aldgate East. She was very informative and helpful, an excellent sales agent who knew the property well. I had a second viewing, this time with Luke. He was also superb. Warm, friendly and extremely well prepared. He was also very punctual and waiting for us at the property (sometimes a rarity)
Agent replied
Thank you for the kind review Alex, it was lovely to meet you. Let me know if you need anything. Kindest, Natalie
5/5
GoogleAmirah has been really helpful and patient all the way. Really appreciate it! by Jennifer
Agent replied
Hi Jennifer, thank you so much for your feedback! If there is anything else we can help you both with, please do not hesitate to contact us.
5/5
GoogleVijay was a great resource in securing the flat. We are just moving in now, but Vijay has made the whole process easy. It really feels like he cares about us, and will go the extra mile to make sure you (as future tenants) are comfortable.
5/5
GoogleShona was really helpful with our search. We went on a viewing with her and although ended up deciding to rent instead of buy she really helped with her time and good advice. No doubt when it comes time to buy I’ll be giving Shona a call!
5/5
GoogleI had just 4 days to look for a place in London and Amirah was amazing! She is one of the best professionals that I've ever had to deal with. She has a great knowledge of the area, is very attentive and professional. I can only recommend.
5/5
GoogleFrancis Sea is effecient, professional and understands how vital it is to keep both the seller and the buyer informed during the whole process. I have received the best possible service from Francis and can highly recommend him to anyone looking to sell or purchase a property.
1/5
GooglePhoned about every other day for a week just after a to let property was listed to register my interest in viewing. Was told each time that the agents did not yet have a date that they could access to property and hence could not yet arrange viewings, but would contact me as soon as they knew a date that they could hold viewings. I left my details multiple times, including the first time in which I was made an account on their system. After around another week or so passed and I stopped calling as I had been told many times by multiple people that I would be contacted. The property was then taken down and I was never contacted.
5/5
GoogleNatalie has been helpful with my search for a property in the area.
Agent replied
Lovely meeting you Coco, thank you for the kind review it was lovely to meet you. I look forward to our forthcoming viewings and helping you find the perfect home. Best, Natalie
5/5
GoogleAshley was very accommodating and very approachable. He answered all of our questions about the property and was very helpful with the details. Highly recommended!
5/5
GoogleFound this agency, especially Connie, very helpful. She was a great host, showing me a range of properties without being a pushy salesperson.
5/5
GoogleVijay was fantastic and the process was super smooth. I recommend. Amaury
Agent replied
Hi Amaury, Thank you so much! Really glad to see you are happy with my services. I look forward moving you in soon! Kind regards, Vijay
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ludlowthompson Docklands
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
Want Ludlowthompson Docklands to help?
Tell us what you need and we'll pass your enquiry to Ludlowthompson Docklands and up to three other top-rated agents near London.
