Trusted Agent profile · London
Verified
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI had a amazing experience selling my 2 bedroom flat with foxtons. All the viewings were done in a professional manner by Elizabeth, hena and Harry. Once the offer was in place honestly if it wasn't for Hena giving me the heads up on things that would come up I think the sale would have been very difficult to get over the line in a timely manner . Thanks to the foxtons wapping team for everything
5/5
GoogleChloe from Foxton, Wapping office was absolutely amazing at her work. She knew exactly how overwhelming looking for an apartment could be and she comforted us right from the beginning. She was calm and heard all our filters to narrow down on an apartment. After she got the filters she worked on it and showed us the properties that fit the requirements. Can't thank her enough for all the support she provided during the house-hunting phase.
5/5
GoogleHassan was very helpful and bent over backwards to assist me through my tenancy. Will definitely contact him again next time I rent
Thank you for leaving me a review, it was pleasure assisting you with finding your new home. Kind regards, Hassan
5/5
GoogleReally pleased with Ludlowthompson Docklands and absolutely recommend them. Especially Jack, which has been very helpful, despite all the covid-19 restrictions. He has always kept us informed and been professional and courteous in all his communications. It's been a pleasure to deal with him and his team!PositiveResponsiveness, Professionalism
5/5
GoogleNatalie was both knowledgeable and helpful with my hunt into buying a property. In addition to this natalie is easy to talk to and very friendly, she made my first experience into house hunting enjoyable and stress free. Would definitely recommend Natalie for a stress free and quick house hunting experience. Amazing in every way.
5/5
GoogleRecently bought a flat through this company. Conor was extremely helpful throughout the entire process, he felt like an impartial advisor even though he was technically representing the seller. Everything felt above board and transparent, without him it would have been a much more stressful process. Highly recommend.
5/5
GoogleNatalie Grazioli was really helpful and proactive, kindly even offering her own helpful advice about my property search. She worked hard to get all the information I needed about a property so that I was able to make an informed decision quickly, and she has always been extremely professional and responsive.
5/5
GoogleHad a very good experience with Amirah from the Docklands office, who was helpful and patient in navigating us through the process, even the slightly frustrating bits. Overall, finding a place to rent and getting through all the steps was a pretty smooth process, and Amirah was very helpful and patience throughout.
4/5
GoogleNatalie has been very helpful in my search, and I really appreciate her help. Only requirement I do not understand is why i need to use this company’s specific mortgage partners for the process when placing an offer, it being company policy. Staff are very helpful though so have only positives to say!
5/5
GoogleIgor was amazing. The effort he put in to make sure that we were aware of any suitable properties was far beyond anything we experienced with other agencies. He got a great idea of what we wanted and when the right flat became available he contacted us straight away so we could snap it up! highly recommended.
5/5
GoogleSuper helpful, great communication and solid advice. Have been dealing with Hassan for a few months now and can honestly say that the whole process has been so much easier than I had feared from my experiences with other agents. Always quick and clear on communications, always diligent with follow up and keeping us in the loop and always flexible and easy to deal with whenever I've had questions.
Thank you for leaving me a review, it was pleasure assisting you with your queries Kind regards Hassan
5/5
GoogleVijay has been extremely helpful and friendly in finding me and my roommate an apartment! Would recommend this agent.
Many thanks for this review Noora! I am really pleased you liked the apartment and was happy with my service. Please don’t do hesitate to contact me for anything.
5/5
GoogleI had a fantastic experience with the Docklands Ludlowthompson team. Conor was especially great to work with - his professionalism combined with his incredibly personable style has insured that I highly recommend him to do business with, in addition to the wider team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAshley has been absolutely great. He's been incredibly helpful in explaining the renting process, keeping us updated and quickly answering all of our questions. I'd highly reccomend him and the estate agents.
5/5
GoogleWe purchased our property through this agency and everything went smooth. Our agent Conor was really reactive and patient. He did help us through all the questions and doubt we could have. We are happy of the service and we recommend it.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely recommended. Mr Vijay is absolutely professional and helpful in any enquiries. 5 stars for the serious service .
Hi Raff, Really appreciate this, I am glad you were happy with my services. Looking forward moving you and Tanzir into your new home. Kind regards, Vijay
5/5
GoogleVijay Pannu was excellent! Extremely friendly and professional. I would recommend him to anyone looking to make a move.
Hi Tiffany, Thank you so much for this! I am glad you were happy with my services, please feel free to contact me for any queries you have. Kind regards, Vijay
5/5
GoogleMy property was leased very quickly and Jake and Vijay were extremely professional and efficient throughout. Would definitely recommend.
Thank you for choosing ludlowthompson Graham. It was a pleasure dealing with you. Jake
5/5
GoogleGreat service - Natalie was efficient, clear and demonstrated an understanding of my search criteria. Thanks!
Thank you for the kind review Vladimir, was a pleasure meeting you and I hope I can help you find the perfect home for yourself. Kindest, Natalie
5/5
GoogleSpecial thanks to Vijay for being incredibly friendly, responsive and proactive. He was very professional and knowledgeable about the flat and area when we had our viewing and is very hard working and going the extra mile, even after working hours! Highly recommended!PositiveResponsiveness, Professionalism
5/5
GoogleWe recommend Vijay Pannu , from the Docklands branch. He recently supported us with securing our new flat; he was not the typical pushy estate agent; he listened to what we were looking for and remained patient and respectful throughout the process. Thank you Vijay for your support!
4/5
GoogleSeda was very kind and she helped me very much to chose the house giving me any informations about it I requested and taking care of me during negotiations
4/5
GoogleSeda was very kind and she helped me very much to chose the house giving me any informations about it I requested and taking care of me during negotiations
5/5
GoogleAndrea was very helpful! Always attentive over messages and happy to go above and beyond while we moved into our new property.
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Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
