5/5
GoogleVijay has been extremely helpful and accomodating with our questions and requests when we were hunting for apartment in wapping. We had a very good experience and we got the apartment that we wanted so everything was perfect.
Trusted Agent profile · London
Verified
Ludlowthompson Docklands reviews in London
★★★★★
594 reviews across 1 platform
3 - 5 Dock Street, London, E1 8JN
Part of Ludlowthompson, see every office.
Ludlowthompson's office in London, at 3 - 5 Dock Street, is rated 4.7 out of 5 across 594 reviews on 1 platform, including 594 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
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About Ludlowthompson London
ludlowthompson are estate agents in the Docklands area dealing in residential property for sale and to let.
Awards
The Trusted Agent 2026 results for Ludlowthompson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAndrea is personable and has provided an excellent and professional service at showing us properties exactly matching our requirements. We ended-up going with a different property but we almost felt bad because his service has been perfect.
5/5
GoogleA very professional agency, Vijay was excellent, he ensured that the process was smooth and efficient! We always felt that we knew exactly what was happening with our application. Very happy with the service received and would recommend!
1/5
GoogleTerrible terrible experience. I look for a rental property, and I've been calling them since the moment that the property appeared on the website. I created account to request viewing and called over 10 times. Each time been promised to be called back in few minutes. Noone ever called. Only 3 days after on the 15th call I've been told that the property is not available anymore. They chose to constantly ignore me and not respond to a single request. Very bad experience.
5/5
GoogleEda was super helpful in showing us around to several properties and walking us through the offer form requirements.
5/5
GoogleGreat service from Natalie and the team
Agent replied
Hi Jon, Thanks for the kind review. It was lovely to meet you! Kindest, Natalie
5/5
GoogleJacob and his team have given me 5 Star customer service for many years now and I appreciate it very much indeed. I would recommend him and his team very highly and do so often. Keep up the good work!
5/5
GoogleVijay was superb with us throughout the entire process of renting our new home, showing excellent communication skills. So a big thank you to him for being so helpful and giving us an all round great experience. Thanks again!
5/5
GoogleI dealt with Amirah, who helped with me with one property which fell through for reasons not in her control, but then assisted me with finding another one quickly. An extremely pleasant and helpful young lady.
5/5
GoogleWe have so far had a very good experience with Ludlow Thomas. Roy has been very helpful and responded to our needs as buyers. Natalie was also great - we trusted her honesty, judgement and her opinions.
5/5
GoogleHassan showed me round a property and was extremely helpful and accommodating for everything I needed in terms of flexible move dates and getting everything right for us!! Would definitely recommend Hassan as a letting agent.
5/5
GoogleI found Natalie to be very informative and helpful with my search. She was the only Estate agent that listened to my requirements and was able to help me find what I was looking for. I highly recommend Natalie!
5/5
GoogleWe found exactly the right home for us on our first viewing. Matthew was very helpful and accommodated our revisits and enquiries. He liaised with the vendor effectively helping to make our buying experience much less stressful than it might have been.
5/5
GoogleThe property matched my expectations and on-line advertisement. My communication with Darryl was smooth, simple and professional. I would definetely continue dealing with them
1/5
GoogleTerrible service from a male letting agent here, he was extremely rude towards my flatmate and expected our time to be far less valuable than his.
5/5
GoogleStephen Daley is a great agent; honest, quick, always on time, not pushy at all, reliable, nice and informative. he kept me up-to-date all the time. totally happy with the result! great work!! can recommend him any time!!!
5/5
GoogleAlex Vine was great throughout the whole purchase process, from the price negotiation until the completion. Very helpful, professional and always kept me in the loop. Would highly recommend him. Thank you again for all the support, Alex.
5/5
GoogleConor was so helpful during the process of buying my first place. He’s a top lad, couldn’t have wished for anything morePositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVijay has been very helpful in moving home even during a busy and stressful time for us all. He is very friendly and professional and his responsive and helpful attitude doesnt go unnoticed. Thank you!
5/5
GoogleEda is so lovely person. She helped us a lot. Thank you so much Eda :)
5/5
GoogleJacob was very friendly and helpful throughout my letting. I was a complete novice at being a landlord and he guided me very well. Built a good relationship and he will be on my Christmas card list!
5/5
GoogleI would definitely recommend Natalie, as she will show commitment to finding the best place for you! Just a Really nice person and has brilliant customer care. Very hard working and you couldn’t be in better hands!
5/5
GoogleHassan was great taking us around for a flat viewing, and explained very well for all the questions we had, will definitely use their service again when I'm flat hunting (next time!)
5/5
GoogleJacob was very professional and knowledgeable - he knew the market extremely well and was quick to answer all our questions. Will recommend!PositiveResponsiveness, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ludlowthompson Docklands
Has Ludlowthompson won any awards?
Yes. In The Trusted Agent 2026 awards: Ludlowthompson, London won Trusted Agent.
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Tell us what you need and we'll pass your enquiry to Ludlowthompson Docklands and up to three other top-rated agents near London.
