Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from the Dock Street team!
Excellent service from the Dock Streett team! I'm a partially sighted house buyer. I found over many months of house hunting that Beatrice, Seda, Connie and the Dock Street team were consistently friendly, professional and at the top of their game. They made viewing flats very accessible for me and I would highly recommend them to any blind or partially sighted house buyers/sellers. A joy to work with!
Breandan · 23 December 2023
★★★★★ 5/5
TrustpilotI found a really good apartment with…
I found a really good apartment with ludlowthompson's help. Hannah is a briliant agent, super organized and friendly. She was really quick to respond to all my requests. I'd definitely recommend checking their website if you are looking to move.
Alina · 16 February 2022
★★★★★ 5/5
TrustpilotExcellent end to end service from Ludlow Thompson
Daniela was helpful throughout the letting process, which I was new too. She went above and beyond to help with setting up the marketing and safety certs needed to rent my flat. She made the process of letting out my flat seamless and stress free.
Clare · 27 March 2021
★★★★★ 5/5
GoogleLola was an absolute hero at helping me rent my property out. She made the process as easy for me as possible, and she found renters in record time, even before the pictures went live online! Would definitely recommend Ludlow & Thompson for lettings.
Alice · 8 June 2021
★★★★★ 5/5
TrustpilotGreat service from Ludlowthompson
Great service from Ludlowthompson! Within 25min, we were able to schedule and actually view the property that we were looking for.The estate agent Caroline King was very helpful and professional.
Sergio · 27 March 2023
★★★★★ 5/5
TrustpilotWe're all really pleased with the…
We're all really pleased with the service from ludlowthompson so far. They have been professional and supportive.Our Letting Negotiator has been Ryan Ndala. Ryan has been great- hugely helpful, responsive and honest. Would recommend service to others.
Ben · 30 June 2022
★★★★★ 5/5
TrustpilotI can not credit Daniel Scott from the…
I can not credit Daniel Scott from the team at Ludlow enough! He was incredibly efficient and hugely helpful during our flat search, answering any and all questions we had on the property, and allowing us to view it at such short notice.
Phoebe · 4 August 2021
★★★★★ 5/5
TrustpilotNatalie and the team is really helpful…
Natalie and the team is really helpful ! Really attentive and straight to the point offering practical advice and super quick act on buyer’s enquiries, with a estate agent like this the sale will be progressed super fast on both sides , cannot recommend more !!!
Yao · 30 November 2020
★★★★★ 5/5
TrustpilotHelpful visit of the flat
Helpful visit of the flat to help us make a decision on whether to make an offer. Agent Myles Simon was kind and answered all our questions.
Jean · 17 June 2023
★★★★★ 5/5
TrustpilotI was extremely pleased with the professionalism of the letting agent.
I was extremely pleased with the experience encountered when looking for a new apartment to Rent. The letting agent, Chris was knowledgeable, professional and not rushing in any way despite the property being in much demand and the viewings considerable.
Peter · 24 January 2022
★★★★★ 5/5
TrustpilotFantastic experience
Hannah was really excellent - she re-contacted when the property I’d enquired about initially became available again and then was very responsive throughout the rental process, plus dealt with my excessive anecdotes with significant forbearance.One of the more positive letting experiences I’ve had! Thanks a lot.
Dan · 26 November 2020
★★★★★ 5/5
TrustpilotMatthew was super professional and…
Matthew was super professional and helpful with this process. A very quick turn around from initial contact to offer being accepted.I would recommend Matthew for sure!Many thanksRB
R · 13 June 2023
★★★★★ 5/5
GoogleI was looking to move both my sons into an apartment in the Dulwich area. Hannah was extremely helpful (as was Leo). Found the right place and followed through with a timely conclusion, securing my sons with a great place to live.
Prompt, professional communication throughout managed expertly by Hannah.
Andy · 9 June 2019
★★★★★ 5/5
GoogleWe had a fantastic experience with Ludlow Thompson, in particular Alice Deyermond. She helped us every step of the way and was very prompt and polite with communication. Our negotiation and documentation was plain sailing with her help. Would highly recommend to anyone looking to buy a property in London!
Charlotte · 9 June 2019
★★★★★ 5/5
TrustpilotDaniel is very helpful
Daniel is very helpful. He has show us around and explains everything we need. He is very professional, helpful and kind guy.
Kwan · 20 October 2023
★★★★★ 5/5
TrustpilotGreat all round.
Daniel was extremely professional and helpful during the process. He went out of his way to respond to messages over the bank holiday weekend.
Rahul · 29 August 2023
★★★★★ 4/5
GoogleReece was very quick at organising a viewing for us and processing our offer. He was very helpful with all the information we needed and kept us in the loop for any potential properties.PositiveResponsiveness, Professionalism
Alex · 26 August 2022
★★★★★ 5/5
TrustpilotExcellent experience
Excellent experience. Tonaya was helpful and assisted me every step of the way. She was always available to answer any questions I might have.
Lol · 22 August 2023
★★★★★ 5/5
GoogleHannah was very effective in getting us our home. She was always patient and professional.
Ian · 8 June 2020
Agent replied · 8 June 2023
Dear Ian,
Thank you for taking the time to leave a review for our Dulwich lettings team. We always aim to provide a personally tailored experience to all of our customers, and it’s wonderful to hear such positive feedback about members of our team!
★★★★★ 1/5
TrustpilotAvoid this company!
I can only share negative experience about Ludlow Thompson and highly recommend to avoid them if you don`t want to find yourself in difficult situations because they are careless and have lack of proper knowledge and expertise regardless of their pretty website.In the house where I live they rented a flat to a person who has been causing nuisance, damage, etc for long long months and the only thing this company did was referring to council and police, and pushed away any responsibility. Even lied to the landlord just to keep getting their percentage by having the tenant there. Totally unacceptable. I wouldn`t allow a company like this to operate on the market!
Nora · 14 December 2022
★★★★★ 5/5
TrustpilotAfter living in London for 7 years and…
After living in London for 7 years and having gone through the most pressured estate agents. Ludlowthompson have made me feel very calm, easy and happy. The smoothest by far :) Reece has been so helpful from the start
Babak · 10 February 2022
★★★★★ 5/5
TrustpilotGreat Property viewing with Daniel Scott
Daniel was prompt and very knowledgeable. He was friendly, answered all my questions, and I look forward to working with him to find my next flat to rent!
Chas · 26 April 2023
★★★★★ 1/5
TrustpilotDon't let them manage your flat!!
The flat next to mine is managed by this company. The tenant living there has been causing troubles in the building since July and up until December, nothing has been done to improve the situation.Just several days ago, the tenant literally broke the balcony door and windows. It was such a giant mess. The only thing the responsable person said was to call the police when necessary.Avoid it 100% if you were a landlord as they don't do anything but taking commission from you.
Wilson · 9 December 2022
★★★★★ 5/5
TrustpilotBest Agent
Reece, the agent who showed us around the property, was super charming, friendly, and helpful. Also, super quick at responding to my emails after making an offer and guiding me through the whole process. Thanks Reece and thank you Ludlow Thompson.
Tasos · 8 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.