LQ London reviews

Hi William, Thanks for the 4 stars!We're pleased to see everything is ok and hopefully next time we can bring your rating up to a 5! 😊Many Thanks Customer Service Team

Hi Miss D, Thank you very much for your 5 Star review. It's great to see that you're pleased with the quick service from us. Many Thanks Customer Service Team

Hi Steven, We truly appreciate your 5 star review!We're so pleased to hear everything was easily and quickly sorted for you. We strive to ensure that our services are efficient and hassle-free. This reassures us that we are on the right track to providing excellent service. Looking forward to continuing to meet your expectations. Many Thanks Customer Service Team

Hi Mr Abdirahman Abubakar, It's truly fantastic to receive your 5 star review!We're delighted that you're pleased with the job we're doing, as your happiness is extremely important to us. Thank you so much for sharing your thoughts and appreciation. Many Thanks Customer Service Team

Hi Marie, Thanks for the 5 star review. We'd be more than happy to help with anything, so if you need us please email lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header and one of the team will be on hand. Many Thanks Customer Service Team

Hi Hawre, Thanks for your 5 star review 😊Great to hear that you're satisfied! If we can help with anything else, please just let us know. Many Thanks Customer Service Team

Hi Sally, Thank you for your 5 star review and acknowledgement of our professionalism. Your feedback is much appreciated. Many Thanks Customer Service Team

Hi Marie, Thank you so much for the 5 star review. 😊We're so glad to hear you're very satisfied, as your satisfaction is our highest priority. Many Thanks Customer Service Team

Hi Lyn,Thank you so much for sharing your recent experience with us.It's great to know you had a positive experience and we're delighted with your 4-star rating too 😊It’s our pleasure to help and deliver an amazing service and we're looking forward to helping you again soon.Feel free to let us know if there's anything else we can do and we’ll be sure to help you.Many ThanksCustomer Service Team

Hi D. A,Thank you very much for leaving us a review!It's so nice to see your 5-star review and most importantly we're over the moon to know you're receiving a good service from us.Your feedback truly means a lot, so once again a huge thank you for sharing your recent contact with us.We hope to be of assistance to you again soon 😊Many ThanksCustomer Service Team

Hi Essam,Thank you for taking the time to share your feelings with us and we’re truly saddened to read your comments.We always strive to deliver an amazing service so it’s naturally concerning for us to learn about your feelings. Furthermore, we apologise profusely if our services have previously failed to meet your expectations.We’d like you to know we’re here for you and we’re always willing to discuss any concerns in more detail with you too.By all means feel free to email the details to our dedicated team here at lqdirect@lqgroup.org.uk (with ‘Trustpilot’ as your email subject) where one of our advisors will gladly help with any worries or concerns you may have. Many ThanksCustomer Service Team

Hi Errol,We’re delighted you’ve had a 4-star experience.It’s always a pleasure to learn of our resident’s experiences and to hear about the fantastic service received, so we really do appreciate and value your feedback.Most importantly is make us happy and proud to know you're receiving a great service too.We hope we can help you again soon 🙂Many ThanksCustomer Service Team

Hi Ronke Mentors,Thank you so much for your 4-star review!We're so pleased all went well and you received a speedy service, your feedback has certainly made us smile and we're most grateful to you for sharing your experience with us too.Many thanks again! 🙂Customer Service Team

Hi Catherine,Thank you very much for sharing your experience with us.We love that you're loving our repairs service; our maintenance team truly are amazing and it’s so nice to see you’re given them the full 5-stars too.It's with pleasure to help you Catherine, and we hope we can be of assistance to you again soon 🙂Many ThanksCustomer Service Team

Hi Dean,Thank you so much for your review and for letting us know of your feelings.It truly saddens us to read your comments as our staff are committed and always aim to provide the best possible service. We're deeply sorry if this isn't the kind of service you've previously received from us and for any disappointment caused following your recent contact.We'd like you to know we're always happy and willing to discuss any concerns in more details with you and to help us make it possible we kindly invite you to email our dedicated team at lqdirect@lqgroup.org.uk with 'Trustpilot' as your email subject.Feel free to reach out to us at anytime and it’ll be our pleasure to help 🙂Many ThanksCustomer Service Team

Hi Amer,It saddens us to see your 1-star review and we're very sorry if our services haven’t met your expectations.Although you appear dissatisfied, your review is still important to us and we're always willing to discuss anything that maybe causing concern.You're more than welcome to reach out to us at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where it'll be our absolute pleasure to help with any questions or enquiries you wish to raise with us.Feel free to reach out to us at anytime and we’ll be sure to do our best for you 🙂Many ThanksCustomer Service Team

Hi David,We’re saddened to learn of your feelings, and we apologise profusely if haven’t met your expectations. This is a worry for us too as we always strive to offer an amazing service to our customers and residents.We’re here for you and if there’s anything you would like to discuss in more detail with us, please let us know and we’ll be more than happy to arrange contact with you.We have a fantastic team here willing to help and you’re more than welcome to contact us by email at lqdirect@lqgroup.org.uk and by ensuring ‘Trustpilot’ is used as your email subject.Feel free to reach out and it’ll be our pleasure to help 🙂Many ThanksCustomer Service Team

Hi Rahman,Brilliant! Thank you so much for letting us know! 🙂We're delighted all went well with your appointment and you received a 5-star service too.Many thanks again for your feedback, it’s greatly appreciated and we're looking forward to helping you again.Customer Service Team

Hi Rachel,Brilliant! Thank you so much for sharing this with us 😀We're so happy you're loving the service from us and we're glad all is going well for you too.It's with great pleasure to help so feel free to reach out to us at any time if further help is needed, and we'll be sure to do our best for you.Many ThanksCustomer Service Team

Hi Romualdas,Thank you so much for your review!It certainly makes us happy to know you're happy 😀We’re absolutely delighted you’re loving the service you’ve received from us, it certainly makes us proud too.We hope we can be of assistance again soon.Many ThanksCustomer Service Team

Hi Paula,Thank you so much for your review! 🙂We're over the moon you had a 4-star experience, and all went well with your recent contact with us.Many thanks for sharing this with us, your feedback is much appreciated, and we hope to be of further help again soon.Customer Service Team

Hi Jackie,We're very sorry to see your 1-star review and we would love to be able to further assist you..We have an amazing team here willing to discuss your review in more detail with you and to look at ways we can offer our help to you.We're reachable by email at lqdirect@lqgroup.org.uk and we kindly request 'Trustpilot' is used as your email subject as this information will be most helpful to us as well.You're welcome to reach out to us at any time and we very much look forward to hearing from you 🙂Many ThanksCustomer Service Team