LQ London reviews

Hi Michael,Thank you so much for your 5-star review!It's an absolute pleasure to help, and we're delighted to hear about the prompt and friendly service you received.Your feedback means a lot to us, and it certainly helps us understand the amazing work we're doing to deliver an outstanding service.We hope to be of help again soon 😊Customer Service Team

Hi Christine,Thank you so much for your review and for giving your recent experience a 4-star rating!We truly appreciate your feedback, and we're delighted to hear that you had a positive experience. It's wonderful to know that our engineers are providing excellent service to our residents.We look forward to assisting you again soon 😊Many Thanks,Customer Service Team

Hi Linda,Thank you very much for the positive feedback!We're chuffed to hear that you had an amazing experience and that everything went smoothly and quickly for you. It's lovely to hear this and we're grateful to you for taking time to let us know too.It's always a pleasure to help and we look forward to helping you again.... hopefully sometime soon 🙂Many Thanks,Customer Service Team

Hi Mo,Thank you so much for giving us a 5-star rating for your recent experience! 😊Your feedback is truly valuable to us, and we are thrilled that you found the experience helpful.We sincerely appreciate you taking the time to share this with us, and we can't wait to assist you again soon.Many Thanks,Customer Service Team

Hi Aleesia,Thank you so much for taking the time to leave us a review.We're committed to providing a positive experience for all our customers, and we're sorry to hear that we fell short of your expectations.If there's anything further we can do, to help put right what went wrong, we'd love to hear from you.We have an amazing team here, and you're more than welcome to reach out to us at lqdirect@lqgroup.org.uk. It would be most helpful to us if you could kindly use 'Trustpilot' as your email subject when contacting us on this occasion.Many Thanks,Customer Service Team

Hi Sandra,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Deniz,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Michael, Thank you for taking the time to raise your concerns. We are aware of a technical issue with our phone lines and have been actively working to resolve this as soon as possible. We're sorry for any inconvenience this has caused. In the meantime, we are available via email at lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header if you need us. Many Thanks Customer Service Team

Hi Linda,Thank you very much for rating your recent experience with 4-stars!This means so much to us but most importantly we’re delighted your recent experience was a good one.Many thanks for sharing this with us and feel free to contact us if there’s anything else we can do to help 😊Many ThanksCustomer Service Team

Hi Rachael,Thank you for sharing your review with us. We're truly sorry to hear that the repair was incomplete.We would like to assist you further and investigate the cause of this issue in order to find a resolution together.To facilitate this process, please send us the details via email at lqdirect@lqgroup.org.uk (with ‘Trustpilot’ as your email subject) where it'll be our utmost pleasure to assist you.Many Thanks,Customer Service Team

Hi Bernard,Thank you for taking the time to leave us a review!We're sorry to hear that the repair is incomplete and we apologise for any disappointment this may have caused you.If you need our assistance in resolving this matter, please email your details to us at lqdirect@lqgroup.org.uk. Our dedicated team is more than willing to help you. and we kindly ask that you use 'Trustpilot' as the email subject when reaching out to us.Many Thanks,Customer Service Team

Hi Ade,Thank you so much for taking the time to leave us a review!We appreciate your kind words about our Tenancy Progression Officer and the staff who showed you around the flat. We're glad you found them helpful, and it makes us proud to know the team is delivering an amazing service too.Many thanks again for your feedback and feel free to let us know if there's anything else we can do to help 🙂Customer Service Team

Hi Fiza,Thank you so much for your fabolous review!Your heartfelt comment means the world to us, and it's certainly made our day 😀A huge thanks for sharing your thoughts with us and we're very much looking forward to helping you again soon.Customer Service Team

Hi Theresa, We really appreciate your 5 star review!😊It's great to hear you're satisfied with the works completed. Remember we're here should you need us for anything else, so please reach out. Many Thanks Customer Service Team

Hi Theocharis,Thank you so much for your 5-star review!We value your feedback and we're delighted you’ve had a positive experience.Many thanks for sharing this with us and we look forward to helping you again.... hopefully sometime soon 😊Customer Service Team

Hi M.ioannou,Thank you so much for your review! 😊We’re delighted you had a pleasant experience with our engineer. It makes us so happy to hear this too and we very much appreciate you taking time out to share your recent experience with us.Many ThanksCustomer Service Team

Hi Christine,Thank you so much for your 5-star review! 🙂We’re so happy to learn your recent experience was a good one. It’s always nice to hear about the fantastic service we’re providing so we really do appreciate your feedback.Many thanks again! Please let us know if there’s anything else we can do for you, and it’ll be our pleasure to help.Customer Service Team

Hi Mrs Nemeth,Thank you very much for sharing your recent experience with us🙂 We're thrilled you had a 4-star experience and we’re delighted to know the engineer was able to assist you.Hopefully we can be of further help again soon, so feel free to let us know if there’s anything else we can do for you.Many ThanksCustomer Service Team

Hi Maria,Thank you so much for rating us with 4-stars!Your high rating means the world to us and we're looking forward to helping you again soon, so feel free to reach out to us if there's anything else you would like our help with 🙂Many ThanksCustomer Service Team

Hi,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Margaret,Thank you so much for leaving us a 4-star review! 😊We're so grateful to you for sharing your rating with us and we hope to be of assistance again soon.Many ThanksCustomer Service Team

Hi Moussa,Thank you so much for your fabulous review! 🙂Your kind words have certainly made our day and we’re thrilled you’ve only positive things to say.It’s our pleasure to help and we look forward to assisting you again soon.Many ThanksCustomer Service Team

Hi Richard,Thank you so much for your 5-star review! 🙂This means so much to us and most importantly we're pleased to know you've had a positive experience with us.Many ThanksCustomer Service Team