LQ London reviews

Hi Craig,Thank you so much for your review.Whilst we appreciate at times a further visit may be needed, we understand the disappointment this causes, and we apologise profusely for the inconvenience caused to you too.If you need further help from us to ensure this matter is resolved, please do let us know by email at lqdirect@lqgroup.org.uk with 'Trustpilot' as your email subject.We hope to think everything is in hand but we're here for you if further help is needed, and it’ll be our pleasure to assist you.Many ThanksCustomer Service Team

Hi Mrs Manu,Thank you so much for taking time to leave us a review!it’s great to see your recent experience went amazingly for you and we can’t thank you enough for sharing this with us too.It’s always with great pleasure to help so please reach out to us if there’s something else, we can do for you 😊Many ThanksCustomer Service Team

Hi Ms,Thank you very much for leaving us a 4-star review 🙂Your feedback is highly appreciated and it’s lovely to hear you had great help and support throughout your journey with us. It’s certainly reassuring for us to hear this too and we absolutely love that you’ve had a positive experience.We hope you’ve settled well into your new home, and we wish you every happiness as you continue to make your new home yours.We’re of course here if you need help with anything, and you’re more than welcome to reach out at anytime where it’ll be our pleasure to do our best for you.Many Thanks Customer Service Team

Hi Jennifer,Thank you so much for leaving us a 4-star review!You’re most welcome and it’s our absolute pleasure to help you 😁We’re looking forward to helping you again soon.Many ThanksCustomer Service Team

Hi Alexandra,We're delighted you've had a 5-star experience and we appreciate you letting us know too 🙂Thank you so much for your feedback, it's greatly appreciated and feel free to let us know if there's anything else we can help you with.Many ThanksCustomer Service Team

Hi Esther,Thank you so much for leaving us a review and for expressing your feelings with us.We always try our hardest to provide our residents with the best possible service so it’s naturally concerning for us to hear of your dissatisfaction too.We'd like you to know we're here for you and we're always willing to discuss any concerns you may have in more detail with you.With this in mind, we kindly invite you to email us at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where it'll be our pleasure to help with any concerns you wish to raise with us.Many ThanksCustomer Service Team

Hi Lg,Thank you so much for you 5-star review!It sounds like everything went perfectly for you which is great to hear 🙂Your feedback is much appreciated and we're looking forward to helping you again…...hopefully sometime soon.Many ThanksCustomer Service Team

Hi Roxy,Thank you for taking the time to leave us a review.We're saddened to learn of your feelings and we offer our sincerest apology if we haven't quite met your expectations. Your comment is naturally concerning for us too as we always strive to deliver the best service to our residents and customers.If of course there's anything we're able to help you with, we'd very much love to hear from you and assist you in putting right what may have gone wrong.With this in mind, we kindly invite you to email any concerns to us at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where our dedicated team here will be happy to help with your enquiries.Many ThanksCustomer Service Team

Hi Wafa, We really appreciate your 5 star rating!😊It's always amazing to hear that the help provided has been beneficial. Keep reaching out anytime you need assistance. Many Thanks Customer Service Team

Hi Consumer, Thanks for the 5 Star review!😊We're happy to hear you think it was a job well done. Your positive comments mean so much to us. Speaking of a job well done, we find your 5 star review highly rewarding. Once again thank you for your recognition and taking your time to leave us a review. Many Thanks Customer Service Team

Hi Glory, Thank you for your 4 star review. Great to hear that you had a good experience with the resale team. We always strive to provide top-quality service and we're over joyed to receive your compliment and appreciation. Many Thanks Customer Service Team

Hi Nina,Thank you so much for your review! 😊We're thrilled to hear you've received a 5-star service and it's certainly the level of service we always aim to provide too.Your feedback is greatly appreciated, and we look forward to offering the same level of service to you again soon.Many ThanksCustomer Service Team

Hi David,Thank you so much for your 4-star review! 🙂We’re so happy to learn your recent experience was a good one. It’s always nice for us to read amazing feedback like yours and please feel free to let us know if there’s anything else we can do for you.Many ThanksCustomer Service Team

Hi Richard, We love to see the green 5 stars. You're more than welcome we're always happy to help. Many Thanks Customer Service Team

Hi Christine,We're saddened to see your review and we're very sorry to learn your experience with our contractor was disappointing for you.If there's anything you need help in resolving, please let us know and we'll be more than happy to work with our contractor to ensure your concerns are resolved.Our dedicated team are reachable by email at lqdirect@lqgroup.org,uk and you're more than welcome to reach out to us at any time. It'll be most helpful to us as well if 'Trustpilot' is used as your email subject on this occasion too.Many ThanksCustomer Service Team

Hi Sandra,We welcome your review, and we thank you for rating L&Q with 5-stars!We’re so pleased you’re loving the services we deliver; it certainly makes us proud to hear this too.Many thanks for your feedback and we're looking forward to helping you with your next enquiry 😊Customer Service Team

Hi,Thank you for your review!Your kind words mean the world to us and we're over the moon to know you're loving the service and customer care we offer.Your feedback has truly made our day and it's our pleasure to be able to offer such amazing service.We're looking forward to helping you again soon 😊Many ThanksCustomer Service Team

Hi Christine,Thank you so much for your review!It's great to hear all went well with your appointment and we would like you to know we're appreciative of your feedback too.Many thanks for sharing this with us and we very much look forward to helping you again soon😊Customer Service Team

Hi Mark, We appreciate the 4 Star review and so good to see you are very satisfied with our quick response. We're here should you need us so please do reach out. Many Thanks Customer Service Team

Hi Bradleah,We're very sorry to see your 1-star review.If there's anything we can assist you with we'd love to hear from you.Feel free to reach out to us at any time by email at lqdirect@lqgroup.org.uk (with 'Trustpilot' as your email subject) where one of our Customer Service Advisors will be more than happy to help.Many ThanksCustomer Service Team