Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an outstanding experience with this real estate agent's team especially Ifrahim! They were professional, responsive, and incredibly knowledgeable about the market. From the beginning, they took the time to understand our needs and preferences, offering expert advice and guiding us through every step of the process. Their attention to detail and commitment to helping us find the perfect home was evident throughout.
Communication was seamless, we were always kept informed and never had to chase for updates.
I highly recommend this team to anyone looking for a dedicated, client-focused real estate service. Thank you for making the entire process so enjoyable!
Vanessa · 11 November 2024
★★★★★ 5/5
GoogleRenting with LR for 2 years now, I contacted the agency to sort out oven door, lighting and my hob that was broken. Nicola Soper was super responsive and very helpful ! Thanks to her and her very good service I ended up with everything sorted within a week or so. Even had a brand new hob and oven!
Thank you Nicola for following up so closely and being so approachable and reactive!
Johanna · 12 June 2023
Agent replied · 11 June 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
★★★★★ 5/5
TrustpilotLife residential was excellent and…
Life residential was excellent and efficient in dealing with my sale, especially Molly who worked very hard and was very professional. Thanks, Dr Ghani
NG · 5 June 2026
★★★★★ 1/5
TrustpilotNegative stars if this were an option
Negative stars if this were an option. Life Residential’s ‘fully managed’ service of both of my rental flats was nothing short of a farce, and Life Residential as a company is brazen scam.
Lulu · 24 July 2026
Agent replied · 24 September 2026
I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Katie, Customer Relations
★★★★★ 5/5
GoogleRe-Lauren Turner
As a L/lord who was going through a very in depth re-financing of apartments which required information documents to progress. These documents were not readily to hand-Lauren was able to assist me in a calm,professional manner with the nothing is a `chore' attitude in providing the necessary documents which were required..
Lauren as my property manager is a major asset to Life Residential.
Thank you Lauren.☺
Jim · 15 October 2023
Agent replied · 11 June 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotWorking with Tamara on my move out to…
Working with Tamara on my move out to process was straightforward and pleasant . She was very helpful throughout the process
Temi · 8 October 2026
Agent replied · 15 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleIt was a great rental experience, from choosing the room to moving in. My manager Nicola Soper was very good. I had a few problems after moving in and Nicola was always there to help me out and follow up on any issues. She was quick to respond each time and was able to help me out quickly. I feel very comfortable with her and thank her for her help every time!
Yuehan · 12 June 2023
Agent replied · 11 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
GoogleAnna took personal responsibility for everything and managed things as if my flat was her own. Lots of communication throughout the process.
Masoud · 27 September 2026
Agent replied · 11 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleThe agent Curtis Panda delivered an exceptional service to explain clearly and show the properties in the area, I genuinely recommend him.
Gustavo · 27 September 2026
Agent replied · 11 October 2026
Dear Gustavo, We really appreciate you taking the time to leave such lovely comments about Curtis. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleConor helped us move into our new flat. Great and straight forward experience and he was always super happy to help. Thank you!
Amanda · 20 September 2026
Agent replied · 11 October 2026
Dear Amanda, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe are happy to have Marcus as a…
We are happy to have Marcus as a property manager. He contacted us very promptly to find out about the issues we needed solved. He visited the rented flat just the next day after his holiday. Marcus is very courteous, pleasant, well-mannered and responsive in solving issues in our rented flat. During his visit, he showed he was knowledgeable in how the flat is built and its appliances and this made communication about our needs very easy. Moreover, he found an experienced professional to solve the technical issues who was also very quick in performing his work.
RF · 14 October 2024
★★★★★ 5/5
GoogleI saw a flat online and sent a message which was answered the following day by Daniel
I did a viewing with him and Anna and both of them were very professional and answered all of my questions
I made an offer and Daniel made sure that everything went smoothly until the agreement
I was very satisfied
Christos · 12 May 2024
Agent replied · 11 June 2024
Dear Christos, Thank you for leaving a Google review for our Canary Wharf office. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Life residential has been amazing. House hunting can be stressful and demoralising but the staff of Life residential has been incredibly supportive and their help help has been invaluable. In fact, when a house of my price range and size came on the market, they were the ones to reach out to let me know. Again, thank you so much Amy for you help.
All the best,
Federica
Federica · 12 June 2023
Agent replied · 11 June 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotPooja Pandya is very responsible and done a good job
Pooja Pandya is very responsible. My apartment still 4 months away from expiration, and she has renewed the tenancy for another year. I don't know whether the tenant contacted her first or she’s first to contact the tenant. But she completed the whole thing in one day. This made me feel at ease for another year not to worry. I have been a landlord for a while, usually agents only contacted the tenants two months in advance. Therefore, my apartment would be vacant for weeks without rental income. Pooja Pandya Thank you for your hard work.
Yin · 4 October 2024
★★★★★ 5/5
GoogleWhen you at life residential ask for Vanessa, she took care of me really well. They are quite responsive as well.
Anuj · 27 September 2026
Agent replied · 11 October 2026
Dear Anuj, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotPositive feedback for Arjin Dogan - property manager
Certainly! Here’s a glowing review for your property manager, Arjin Dogan:Outstanding Service by Arjin Dogan - Highly Recommended!I had the pleasure of working with Arjin Dogan as my property manager at Life Residential, and I can’t say enough good things about her. From the very beginning, Arjin has been incredibly active and responsive, always quick to address any queries or concerns I had. She has a remarkable ability to handle every situation with efficiency and professionalism.Arjin’s helpfulness has made the entire experience of managing my property stress-free. Whether it was dealing with maintenance requests, coordinating repairs, or simply keeping me updated on important matters, she was always on top of things. Her communication was clear and timely, which gave me peace of mind knowing that everything was being taken care of.What truly sets Arjin apart, though, is her kindness and genuine care for her clients. She consistently went above and beyond to ensure that I was satisfied and that my property was in the best possible condition. Her friendly demeanor made it easy to work with her, and I felt like I was in very capable hands throughout the entire process.I wholeheartedly recommend Arjin Dogan to anyone looking for a reliable, dedicated, and personable property manager. Her commitment to providing excellent service is unmatched, and I’m grateful for all the help she provided.Thank you, Arjin, for making this experience so positive!
Faris · 24 September 2024
★★★★★ 5/5
TrustpilotVery good service!
Renting with LR for 2 years now, I contacted the agency to sort out oven door, lighting and my hob that was broken. Nicola Soper was super responsive and very helpful ! Thanks to her and her very good service I ended up with everything sorted within a week or so. Even had a brand new hob and oven! Thank you Nicola for following up so closely and being so approachable and reactive!
Johanna · 13 March 2023
Agent replied · 11 June 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
★★★★★ 5/5
Trustpilotthank you Jevan
This review is specifically for Jevan, who was by far the most effective member of staff I dealt with. It’s usually quite hard to get a clear response or receive updates without having to repeatedly chase for information. Jevan, however, was professional and proactive, addressing my query promptly and efficiently.
Jj · 12 October 2026
★★★★★ 5/5
TrustpilotQuick and professional service
Quick and professional service! Tamara Dos Santos, the agent who visited today, was very attentive and professional. She carefully inspected the entire flat and thoroughly tested the fire alarm. Excellent service, efficient, professional, and reliable. Thank you
Elo · 28 May 2026
Agent replied · 7 June 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleJust wanted to write a review to say how great beth is, she really is a credit to your business!
Harry · 27 September 2026
Agent replied · 11 October 2026
Dear Harry, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
★★★★★ 5/5
TrustpilotHighly recommended
Responsive, professional, trusthworthy. Shakira in particular has been of immense assistance to my needs. Would recommend them to anyone.
Nolan · 1 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a 5* review. Kind regards, Katie
★★★★★ 5/5
TrustpilotMy time with this Agency has been great!
My time with this Agency has been great! in many different aspects and throughout the process but I want to give special thanks to my property manager, Riley Buckley, she is amazing! She will go above and beyond to be able to help you when needed! Many thanks, Lucia
Lucia · 15 August 2024
Agent replied · 24 August 2024
Dear Lucia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleCosti has been a pleasure to deal with. He is professional, friendly and always helpful! Thank you Costi for your kindness and professionalism!
Maria · 30 July 2025
Agent replied · 11 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
TrustpilotMr Wang
Ms Shakira as property manager is really kind and helpful and she always deal maintenance issues efficiently.
Joe · 9 October 2026
Agent replied · 15 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
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