Trusted Agent profile · London

Life Residential London reviews

★★★★★ Excellent

1,858 reviews across 2 platforms

36 Millharbour, Isle of Dogs, London, E14 9JS

Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,858 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

723

Reviews on Google

This office

Trustpilot logo

1,135

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Anna Uvalic has been my letting consultant for my recent move in Arena Tower. Anna has provided me a smooth and flawless move in experience. Everything was timely and hassle free right from viewing procedure to handover process. I strongly recommend Anna experience in Letting consultancy. Wishing Anna all the very best. Thanks Anna again for the best customer experience enabled

Harrison · 11 October 2024

Agent replied · 25 October 2024

Dear Harrison, Thank you for taking the time to leave a lovely review regarding Anna. Kind regards, Asma

5/5

Trustpilot

Water Leakage Problem

My property manager (for this case) was Riley Buckley and she has been excellent. After I reported a water leakage issue in my apartment Riley was very prompt to get a contractor arranged to look into it. She gave me timely updates, was good with follow-ups and kindly suggested a few alternatives to the problem. Thankful to her timely response and action on this

Sangat · 15 August 2024

Agent replied · 24 August 2024

Dear Sangat, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team

5/5

Google

Payge has been amazing in assisting me to find my new home! She is highly reliable, very prompt, transparent and empathetic. She took care of every single detail of the renting process and made the transition to my new home so much smoother and enjoyable! I hope I’ll catch up with her soon over a cup of tea as she’s absolutely lovely. 🥰 …

Alice · 5 August 2024

Agent replied · 26 August 2024

Dear Alice, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Payge. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Luca Safari carried out the 6 month…

Luca Safari carried out the 6 month inspection he was the nicest and most professional agent I've dealt with in life residential. He quickly and competently addressed any questions I had and was able to accommodate a time I was available.

Rebecca · 2 August 2026

Agent replied · 24 September 2026

Dear Rebecca, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Curtis Panda is a very good agent, very professional, enthusiastic and patient. Thank him for helping me find a satisfactory house.

Jay · 21 December 2025

Agent replied · 28 December 2025

Dear Jay, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

1/5

Trustpilot

Once moved in, if things go wrong, don't expect much support

I rented a flat through Life Residential after being promised concierge services and proper management of the private areas around the building. Unfortunately, neither was delivered, which made living there during the day and even in the early evenings an unpleasant experience.

Chris · 19 July 2026

Agent replied · 24 September 2026

Dear Chris, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Katie, Customer Relations

5/5

Trustpilot

Outstanding Property Manager, Rosita Kausiute is Simply the Best!

We’ve been renting our home in Greenwich since September 2022, and from day one Rosita Kausiute has made the entire experience feel effortless. In what can often be a stressful landlord-tenant relationship, she has consistently gone above and beyond to ensure we feel looked after, heard, and valued.

Periklis · 3 June 2026

Agent replied · 11 June 2024

Dear Periklis, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Katie

5/5

Google

Big thanks to Bethany J, total professional.

Justin · 11 April 2026

Agent replied · 16 April 2026

Dear Justin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My partner and I chose to work with Life residential to sell our flat. Our agent Robert was extremely pleasant and helpful at all times , and the agency as a whole was professional, responsive, and always aimed to provide us with the answers we needed. Thank you very much to Robert and the team for all your help. Sharlyn & James

Sharlyn · 27 July 2024

Agent replied · 26 August 2024

Dear Sharlyn, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team

5/5

Google

I have been a tenant for three years at Life Residential. Recently I extended my tenancy and the process was very smooth. I'd like to thank Ludmilla Carvalho who has been very helpful to make it stress free. I also would like to thank Life Residential team as they have been very helpful and efficient over the years!

Eva · 27 September 2024

Agent replied · 25 October 2024

Dear Eva, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

I just came to UK 1 month ago , and I tried reviewed 10+ apartments , but always be rejected or unsatisfied by some reason, this cause me some depressed and disappointed sometimes. Recently, I found the agency LiFE Residential and Amy Howe, specially , Amy is very kind to help me and give me confidence , and finally we found 1 apartment which is very good and convenient with my working place. and honestly to say, she is my first lucky beautiful girl in London!

老家保 · 12 June 2023

Agent replied · 11 June 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Google

We had a fantastic experience with the team at Life Residential, and they were super supportive/helpful during the entire process, especially with all the questions we had. Special mention to Amy Howe who was an absolute gem to work with from the very first step re: setting up a viewing. She really helped us with the entire process and gave us genuine peace of mind while closing on our apartment- this was our first lease in London, and she was a big part of making sure it went smoothly - thanks again Amy, it was very much appreciated! Mariya from the office was also very helpful with visa/referencing process queries, and we'd definitely recommend working with this team.

Avantika · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Google

I had a pleasant experience dealing with Anna Uralic in my rental property search. Anna was professional and yet approachable, knowledgable about the area, clear in her communication and attentive to the requirements I was looking for in my search. Thank you for the help and support throughout the process!

Xiang · 16 January 2025

Agent replied · 22 January 2025

Dear Xiang, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie

5/5

Trustpilot

Olyvia Saunders from Life Residential…

Olyvia Saunders from Life Residential did a wonderful job!I worked with Olyvia on my Timber Yard property purchase where she has been helping from the completion of the property through to the management.Olyvia was always professional and responsive - including over the weekends, which I did not expect!, every step of the way. She was also attentive and upfront on what to expect and what the next steps are.It was a very pleasant experience working with Olyvia and I would definitely recommend her to prospective landlords.

Daniel · 25 May 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Google

Curtis is an amazing person. He has supported me with booking the viewings with the right set of requirements I had!

Trushali · 28 November 2025

Agent replied · 28 December 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

We had a great experience during our…

We had a great experience during our tenancy with Life Residential. Special thanks to our property manager Rosita Kausiute for handling all our issues and helping us throughout.

Gabriel · 4 October 2026

Agent replied · 12 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

5/5

Trustpilot

Good Job

I had an excellent experience with Ms. Breje during her visit on our flat. She conducted the inspection with a high level of professionalism, courtesy, and efficiency throughout the appointment. Communication was clear and timely, and handled every aspect of the visit in a calm, organised, and respectful manner.

Karl · 7 May 2026

Agent replied · 7 June 2026

Dear Karl, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

5/5

Google

I had a great experience with this agency when booking a flat viewing. Ms. Anna was incredibly helpful throughout. She was very responsive, professional, and provided us with lots of useful advice, even after knowing we might not proceed. Her kindness, patience, and thorough support really stood out. I truly appreciate her help and would highly recommend this agency, especially Ms. Anna, to anyone looking to rent.

Finn · 17 June 2025

5/5

Trustpilot

Excellent Agent in Nine Elms - 7 years good experience

I just thought I would update my review since the original one was written in 2017 and I've now been using Life for 7 years. They continue to provide excellent service - on the tenant side, they constantly monitor the market to ensure the best rates and I've not had a single default or any damage beyond wear and tear across what must be 50-60 tenancies over 7 years. On the maintenance side my relationship manager Melody is tireless and her interventions to ensure we make the best decisions and source correctly have saved many hundreds of pounds

TMGM · 13 April 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided by Melody and the LiFE team.

5/5

Trustpilot

Claudio has been absolutely Amazing

Claudio has been absolutely Amazing! He gets my problems sorted immediately. He has just started with me and has helped me throughout many of my issues that I have previously had issues with over the past year, in a matter of days!Inreally appreciate his hard work and dedication. I just have to make a note on how he also follows up with me even during his annual leave which is very admirable. I hope this is taken into account. Wish him well.

Mahmoud · 6 April 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Trustpilot

service with a surprise

Claudio is one of the few people that i have encountered in my very active and international business life that manages to constantly surprise me with his efficiency,calmness and genuine concern to make my dealings with both him and Life Residential to be a perfect joy. Claudio always has the answer to whatever problem has arisen before informing me of it and my only action is then to say yes please and thank you. Claudio has an innate sense of caring and takes a genuine pride in servicing the client which is natural to him and that is why i labelled this review service with a surprise because in this day and age it is a surprise. Well done and many thanks for making my life so easy in dealing with Life Residential.

Gerard · 4 April 2023

Agent replied · 11 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Google

Curtis Panda was great!

Eugen · 9 April 2026

Agent replied · 16 April 2026

Dear Eugen, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Life Residential have been a pleasure…

Life Residential have been a pleasure to deal with from start to finish. I found a property in Greenwich and was introduced to Robin from the Greenwich office who helped me along the process every step of the way. I was then introduced to Sophie, our property manager. She has been the upmost professional after having some issues with the property she dealt with them as quickly as possible and we now have a place that we are very happy with thanks to Sophie’s hard work and dedication to customer service.Thank you Life Residential for a great experience all round.

Chris · 23 March 2023

Agent replied · 11 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

I've had the pleasure of working with…

I've had the pleasure of working with Olyvia as my property manager for several months now, and I couldn't be happier with her services. From the moment I moved in, Olyvia has been extremely responsive and attentive to all of my needs as a tenant. She's always available to answer questions or address any concerns that I may have, and she does so in a prompt and professional manner.Olyvia is incredibly organized and detail-oriented, which makes renting feel like a breeze. She ensures that everything is in order before move-in and takes care of all necessary repairs and maintenance in a timely manner. Her communication skills are excellent, and she keeps me updated on any important information regarding my lease or the property.One thing that really sets Olyvia apart is her genuine care for her tenants. She always goes above and beyond to ensure that we're happy and comfortable in our homes, and she takes the time to get to know each of us on a personal level. I truly appreciate her kindness and dedication to her work.Overall, I would highly recommend Olyvia as a property manager to anyone looking for a seamless rental experience.

Joshua · 16 March 2023

Agent replied · 11 June 2024

Hi Joshua, thank you for your kind review! We’re pleased to hear you’re happy with the service provided and will pass on your feedback to Olyvia.

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Questions about Life Residential London

Has Life Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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