1/5
TrustpilotUseless & unhelpful
Useless & unhelpful call with agent there who didn't know what she was talking aboutWas promised a call back & never received one
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWonderful service.
Wonderful help from Ilinca, attentive to tenant/landlord’s needs.
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
4/5
TrustpilotMy experience with Life Residential was very good
My experience with Life Residential was very good. I believe that the reference and credit card charges are rather high. All the rest are in a very good level.
Agent replied · 11 June 2024
Dear Konstantinos, thank you very much for your feedback - it's great to hear you've had a good experience with LiFE!
5/5
TrustpilotWorking with this agency has been a…
Working with this agency has been a pleasure
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
1/5
TrustpilotVery bad experience for on-going service
The services it not good at all on on-going maintenance of the flat, the handling method by Life Residential consultant for consumable part of the flat doesn't make any sense.
5/5
TrustpilotGood experience with Life Residential…
Good experience with Life Residential and with Savanna Chan, the agent there. She dealt swiftly and efficiently with a problem that I had and is always responsive.
Agent replied · 11 June 2024
Hi Philip, thanks for your feedback!
5/5
TrustpilotGreat Service
Ms Noor has provided very good support throughout the tenancy and usually very responsive to my questions or request for updates. Overall very satisfied with the services so far
Agent replied · 11 June 2024
Thanks for your feedback Aaron. We're pleased that Noor has offered you great service as your property manager and has been responsive and supportive. We really appreciate your time, thanks again. Please let us know if there's anything else we can do to improve.
5/5
GoogleStrongly Suggested and recommended, LiFE Residentials has changed the way I would personally deal with properties in the UK and I personally find them to be best in the business, they've truly got it all.
5/5
TrustpilotGreat service from Rosita
It was great dealing with Rosita and getting an issue with our flat sorted.She was quick to pick up our emails and get things moving. She kept up in touch with what has happening and got things resolved quickly. Couldn't ask for more.
5/5
GoogleI never had a good experience with real estate agencies and their agents, particularly in London, however, Fern, one of the agents at Life Residential made a very good impression which was good for a change. Based on my experience with Life Residential, I recommend.
5/5
TrustpilotGood start fro Carlos
Happy to provide review for Carlos. Tough call replacing Brogan but doing very well so far. Prompt, proactive communications and all matters handled well
Agent replied · 11 June 2024
Hi Michael, thank you for your feedback on Carlos! We're happy that things are moving smoothly.
5/5
TrustpilotExcellent professional service from …
Excellent professional service from Pardeep Wilkhu Property Consultant who helped us to find a new tenant very quickly. Thank you also to the rest of the team involved.
Agent replied · 23 October 2024
Hi Susie, Lovely to hear that your experience with us was so pleasant, we pride ourselves on our professionalism! We realise that our clients are of the utmost importance 😊 Have a wonderful day and thank you for your feedback!
5/5
TrustpilotClear communication and responsive to…
Clear communication and responsive to propositions for deliberation
Agent replied · 11 June 2024
Thank you for your kind review. We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotProperty renewal contract
Abby Gooptu did an excellent job in renewing our contract. She have managed to negotiate a little more than we expected on our rented property.
5/5
TrustpilotMarcus and Adam have been amazing when…
Marcus and Adam have been amazing when I needed help to change tenancy, they are amazing and i’m really thankful for them!
4/5
TrustpilotGiada Di Carlo
We have been very happy recently with Giada’s service level in the matter of the renewal of our contract with tenants. Thank you for the great service!
Agent replied · 24 August 2024
Hi Grahame, thats great to hear Giada has helped you in the renewal of your contracts with tenants! Thanks for sharing
5/5
TrustpilotGood experience with Abby from the Renewal Department
Good experience with Abby from the Renewal Department, she was efficient and we reached an agreement to renew our tenancy for 2 more years
5/5
TrustpilotAppreciation & Gratitude
Had the pleasure in dealing with Ms Amrita Rathod who has been following-up closely showing great dedication and professionalism in her work.
5/5
GoogleCommunication has been great from the beginning. First time using Life and and have zero complaints. Would recommend!
Agent replied · 11 June 2024
Hi Saajan, thank you for your feedback!
5/5
GoogleExcellent service throughout, driven by a capable and persistent team who were very responsive and worked hard to get a deal completed.
Agent replied · 11 June 2024
Hi Aiden, thank you for your feedback. We are glad to hear our team is doing a brilliant job!
5/5
TrustpilotOur experience has been excellent no…
Our experience has been excellent no doubt. Representatives who have been talking to us have been extremely helpful, supportive and courteous. Thank you Life residential team.excellent
Agent replied · 11 June 2024
Hi Mr and Mrs Raza, thanks for your feedback. We're pleased you've had an excellent experience dealing with our LiFE team!
5/5
TrustpilotExcellent and efficient service…
Excellent and efficient service provided by Amrita. Happy to have such outstanding Renewals Consultant to take care of my property. Thank you again!
5/5
TrustpilotLIFE Resdential's performance on tenancy renewal...excellent
LIFE Resdential's performance on the tenancy renewal was excellent from my (landord's) point of view...very efficient and seems to have gone very smoothly with the tenant.
Agent replied · 11 June 2024
Hi David, great stuff! We're glad everything ran smoothly for you! Thanks for sharing
5/5
TrustpilotI was very satisfied with the flat management
I was very satisfied with the management agent Rebecca. Fully supporting and assisting in management of the flat and solving all the problems.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
