5/5
TrustpilotAnother great year with Wesley…
Another great year with Wesley Robinson! As always, he has helped our clients with a seamlessly professional rental service.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWorked with Mo Marstani, who has been very responsive and wonderful in explaining the leasing process thus far. He was also quick to allay any concerns that I had along the way.
Agent replied · 11 June 2024
Hi Mohamed, thank you for your feedback. We're pleased the process was explained wonderfully! Well done, Mo.
5/5
TrustpilotGreat Experience with Tianna
Great Experience with Tianna. Tianna very recently took over as our property manager. She was very kind to inspect the house and fix the issues immediately with close follow ups
5/5
TrustpilotLife Residential were fantastic! Keep up the great work :)
Life Residential were superb specifically Giada in renewing my tenancy for a further 24 months. Pro-active, responsive, intelligent and following up on any contract issues.Thank you for a great service and peace of mind.
Agent replied · 11 June 2024
Hi John, what lovely feedback for Giada. We are so pleased that she has been easy to work with and has given you peace of mind. Thanks very much for your time.
5/5
GoogleHave been with them for four years and have managed to secure a very stable tenancy. Would recommend to those in London looking for agent with strong corporate links.
Agent replied · 13 June 2024
Hi Geoffrey, thank you for staying with LiFE for 4 years, and we hope you'll continue to enjoy LiFE for the next four years to come.
3/5
TrustpilotOn the whole good service
We have had many staff deal with our issues and this causes problems.Property Managers seem transient but if you Email the issue to the Business Development Manager it always dealt with so can't complain
Agent replied · 11 June 2024
Dear Susheela, thank you very much for taking time to let us know how we're doing - your feedback is greatly appreciated. We are very sorry to hear you don't find our Property Management team entirely helpful. One of our Property Management Senior Team Leaders would be happy to give you a call next week and discuss specific issues with yourself. In the meantime, please do let us know if there's anything we can help you with.
5/5
TrustpilotA pleasure to deal with
As a renter, my experience with my property manager Shruti from LIFE Residential has been great so far. She's been professional, reactive and attentive to my requests. She has been also diligent in warning me proactively about mishaps with the building's management, and she's helped make arrangements when necessary.
5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Make you feel very comfortable in your home
Agent replied · 11 June 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotAbby from the renewal department
Abby from the renewal department was very efficient, being quick with replies and clear in the explanation of the renewal terms. Made the renewal process very smooth. Thanks again
5/5
TrustpilotExcellent service
Excellent service - Abby from the Renewal Department got us the exact deal we wanted. Highly recommend!
5/5
GoogleI had the best experience with the agency, specially with Amy Howe. She has helped me throughout the whole process by assisting and getting the best offers possible. I wouldn’t have been able to find a place without her help.
5/5
TrustpilotLots of really good communication and…
Lots of really good communication and clarity from Alisha François
Agent replied · 11 June 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotMelody did a great job
Melody did a great job, she balances the requirements of both parties really well and was attentive and timely with her responses to me throughout the process. Well done!
5/5
TrustpilotCristina
Cristina, was really helpful and specially in a new set up like Stage Apartments, she literally saved me so much anxiety and stress. Thanks a lot for your help.
5/5
TrustpilotRenewal Consultant
I had the opportunity to liaise with Chris Mitsatsos from Life Residential as a Renewal Consultant and was extremely helpful and kind during the process. He kept us very informed of all the steps, pricing and provided fantastic support over the renewal. A pleasure to liaise with him!
5/5
TrustpilotEverything has arranged seamlessly and…
Everything has arranged seamlessly and very professionally by Abby (Gooptu) in extended tenancy of the apartment at 62 Moore House London E14 9NL and would like to send my thanks and appreciation in return Many thanks
5/5
TrustpilotClaudia for property in East India London
Claudia became our property manager earlier in 2022. She helped us a lot during our tenancy extensions and coordinating with landlord in that period. It wasa pleasant experience to see her be on top of all the changes from our end and managing that very professionally.
5/5
Trustpilotproperty manager was very helpful
I have had a very easy time settling into the property. The property manager at my property, Claudio De Tommaso, was incredibly helpful before, during, and after the move in process, always answering my questions promptly via email and providing support to help me settle into the flat.
5/5
TrustpilotVery impressed with Hayleys…
Very impressed with Hayleys responsiveness and professionalism. Super service; highly recommend
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleKareem and his colleagues were extremely helpful!
Agent replied · 11 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotAnca (Property Manager) of LIFE …
Anca (Property Manager) of LIFE Residential has been very supportive and communicative in managing and resolving issues with my flat, negotiating both with contractors and the tenants. I would recommend her unreservedly.
Agent replied · 11 June 2024
Hi Miguel, thanks for taking the time to let us know how we've done. It's great that you've found Anca to be supportive and a good negotiator between yourself and contractors and tenants. It's lovely to hear that you would recommend her - thanks very much for letting us know.
5/5
GoogleLife has a personalised touch with all their clients. They take the extra mile to meet up with client locally and has managed the my investment well.
Agent replied · 11 June 2024
Thank you for your kind words. We are so happy to hear that your experience with LiFE was personalised and fitted your needs and interests. If there is anything else you need, let us know.
5/5
GoogleHad a good experience with Life during my tenancy - our property manager Sergi DSantos was quick to reply to problems and helped to fix them expediently.
Agent replied · 11 June 2024
Hi Alex, thank you for your feedback! Great to hear Sergi has done a good job resolving issues.
5/5
TrustpilotRenewal tenant agreement
Ms Amrita of tenant agreement team not only good work for proposal market rental rate but also complete the process in efficient way. Thank you. TH LAU
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
