5/5
TrustpilotWell looked after
We feel very well looked after by Claudio at Life Residential. He has been quick and proactive to respond to queries and issues, and is extremely personable.
Trusted Agent profile Β· London
Life Residential London reviews
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1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHad great communication with Marcus Yu
Had great communication with Marcus Yu, after struggling to get any responses.Once he took over the case everything was resolved smoothly.A great professional and great example of how to assist tenants.
5/5
TrustpilotCaring & helpful Property Manager
Leo, our property manager was very helpful in guiding us through our end of tenancy. He was always readily available via email to reassure and answer any queries.
5/5
TrustpilotAbby from renewal department wasβ¦
Abby from renewal department was brilliant, efficient and great to work with! Closed the renewal at a better rate and guided us through the process. Thank you ππ»
5/5
TrustpilotIt is a great time with whole team
It is a great time with whole team. Good response and better service.
Agent replied Β· 11 June 2024
Thank you for your feedback! We are pleased to hear youβre happy with the service provided by our team.
5/5
TrustpilotEfficient service
A big thank you to my property manager Esmee, for her help in making my move in smooth and resolving other issues in a timely and efficient manner!
5/5
TrustpilotAmazing!
Matt Herring and Chanelle Pierre from LiFE Residential were amazing! They made renting super easy with their quick responses and friendly attitude. Definitely recommend them!
5/5
GoogleGreat experience with property manager Nicola
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated.
1/5
GoogleAwful correspondence with customers, lack of customer support, worst experience with property manager - Claudia Nichols.
Agent replied Β· 13 June 2024
Hi Plamen, thank you for your feedback.
4/5
TrustpilotThe team is quick in responding toβ¦
The team is quick in responding to repair request.
Agent replied Β· 11 June 2024
Hi, many thanks for leaving us feedback. Weβre pleased to hear youβre happy with the service provided by the LiFE team.
5/5
Trustpilotperfect itβs perfect perfect perfect!!
perfect itβs perfect perfect perfect!!! Problems are solved quickly
Agent replied Β· 11 June 2024
Hi, many thanks for leaving us feedback. Weβre pleased to hear youβre happy with the service provided by the LiFE team.
5/5
TrustpilotAnca Manolache has recently taken over β¦
Anca Manolache has recently taken over as property manager for our rented properties. I have been impressed by her professionalism, her efficiency and her speed in resolving problems that have arisen.
Agent replied Β· 11 June 2024
Hi Pauline, thank you for taking the time to tell us your thoughts. It's great that you're having a great experience with Anca as your new property manager. We are pleased to hear that she has been professional and efficient when dealing with you - thanks for letting us know! π
5/5
GoogleBeatrice is really professional and reliable. Thumbs up for Life residential! Davide & Marco
5/5
GoogleLife Residential and in particular the team of Francesca who agreed the sale and Abrar who took it over the line, were fantastic. Its rare to have such great service.
Agent replied Β· 11 June 2024
Hi Jeffrey, thank you for your feedback!
5/5
TrustpilotProperty managers
Hayley, and Emma before her, have both been fantastic, personable, and attentive property managers. They've swiftly dealt with issues and have been wonderful advocates. Their support has had been invaluable.
4/5
TrustpilotResponsive and knowledgeable
Responsive and knowledgeable. Generally able to fully address our questions and concerns.
Agent replied Β· 11 June 2024
Thank you for your kind review. Weβre pleased to hear youβre happy with the service provided.
5/5
TrustpilotCan't speak highly enough of LiFEβ¦
Can't speak highly enough of LiFE Residential. My Property Manager, Darcey Nicholls, handled replacement of a leaky shower/mixer tap in my bathroom really smoothly. Liaised with the landlord and plumber and got it fixed with minimal hassle. She kept me regularly updated throughout the whole process, which was incredibly reassuring!
1/5
TrustpilotBad customer service
Estate agents totally fine, customer service and property management once we moved in was horrendous. Completely ignored all our attempts at communication when we had issues.
5/5
TrustpilotThans Nicola for all the helps everyβ¦
Thans Nicola for all the helps every timeο½
Agent replied Β· 11 June 2024
Thank you for taking the time to leave us feedback, itβs greatly appreciated.
5/5
TrustpilotVery happy with my property manager Cristina Luntraru
Cristina Luntraru has swiftly dealt with the reported issues and resolved them smoothly. She is responsive, professional and great to work with. I hope she remains my property manager.
5/5
TrustpilotTo make sure how to be a good agent
The person is really responsible and will to spend her time to do the job perfectly. she also understand how the landlord think that is great
5/5
TrustpilotHats off to Abby Gooptu,Renewal Consultantβ¦
Abby Gooptu,Renewal Consultant ,expeditiously completed the lease renewal process and, throughout, kept me ,as Lessor,informed of progress.I wish to commend him for being so efficient.From Dheerendra Kumar Dabee
5/5
TrustpilotOverall my expirence with lifeβ¦
Overall my expirence with life residential has been good,Shamiraβs was very prompt with her responses, returned our deposit back swiftly, her communication was great, very polite and well mannered.
5/5
TrustpilotI just wanted to say how pleased I wasβ¦
I just wanted to say how pleased I was with the way Kalidas solved the problems I had both with my washing machine and the lack of hot water He was very polite and helpful and solved the problems in a very short time
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
