Trusted Agent profile · London
★★★★★
1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Professionalism
The promptness, the professionalism, the efficient & effective communication has been amazing & super! Impressive & very well done Eleanor Fever & team!
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotKalidass was proactive in negotiating…
Kalidass was proactive in negotiating and in increasing rental amount. Good service.
5/5
TrustpilotI would like to commend Claudio for a…
I would like to commend Claudio for a job well done! He was so helpful and very responsive with my emails esp regarding my moving-out. He is really doin his job very well and he made sure that all concerns are answered as soon as possible.He is an asset to your team. Keep up the good work Claudio!
5/5
TrustpilotEllie Fever provided a fantastic and…
Ellie Fever provided a fantastic and very professional service and successfuly negotiated a rent increase for us, which we are delighted about. It has been a pleasure dealing with Ellie and she is clearly a great asset to LiFE Residential.
Hi Susie, thank you for such kind words.
5/5
TrustpilotTimely resolution
Timely resolution, follow-up and understanding the scale of the problem made it a pleasant experience working with Alisha.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleRecently exchanged on a property with Life Residential and recieved excellent and professional service and support from Gogoro Nwinia and Abrar Omran thoughout the process. I would highly recommend these agents and wouldn't hesitate using them in the future.
Hi R Somerville, thank you for your review. We're extremely pleased Gogoro and Abrar provided a professional service when exchanging your property with us. Many thanks
5/5
TrustpilotGreat service
Very happy with my interaction with Abby from the Renewals Department. She is very efficient and sorted the renewal very quickly at a great rental rate.
5/5
GoogleFantastic service provided by the team making the renting process very easy to organise. Exceptional support especially from the Lettings Manager Matthew Harkin who has been very quick in assisting with all of our queries.PositiveResponsiveness, Professionalism
Hi Apostolos, thank you for your kind feedback!
5/5
TrustpilotGreat job by Abby Gooptu.
Abbi Gooptu of the Renewals Department did a great job of renewing the 24 month lease on my apartment in Riverdale House.She is efficient and very pleasant to deal with and is clearly an asset to Life Residential.
5/5
TrustpilotCommunication
Communication Having someone available to contact about the smallest issue relating to being a landlord . In my experience my manager Thomas Chan has always responded in a helpful respectful way when I’ve needed to make an enquiry .
5/5
GoogleProfessional, friendly and efficient letting agency. 100% Recommend for house hunting in canary wharf.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
3/5
TrustpilotClaudio De Tommaso
I haven't usually had a good experience with life residential in the past i am giving this a 3 star rating, However I give Claudio De Tommaso five stars. Since he has been looking after my apartment, I've discovered a prompt, fast and efficient service, and someone who tries to solve problems as quickly as he can.
5/5
GoogleFrancesca and Abrar have been nothing short of amazing in helping my sister and i buy our flat. They have kept us to date with all of the relevant paper works and have been responsive to emails/phone communication.
Hi Yanish, thank you for your feedback! That's fantastic, we're so pleased Francesca and Abrar have been amazing in the purchase of your flat! We hope you're now enjoying LiFE in your new home!
5/5
TrustpilotI had an excellent experience working…
I had an excellent experience working with Katie. She resolved my issue quickly and efficiently, and I can’t thank her enough for her help.
5/5
TrustpilotGreat Property Management team
Darcey & Cristina (my property managers) always endeavour to help me on any issues raised as swiftly as possible. They always keep in close communication and have been a real help in solving my queries while living in a life residential managed property.Gus
5/5
Trustpilotllinca loanovici Thank you so much for your help
llinca loanovici is nice and helpful, quick response. She helps us to fix all problems we faced during the rental year. She is very professional and always gave us valuable advice. Thank you so much for your help.
5/5
TrustpilotWith thanks
I was very impressed with the efficiency of my property manager Rebecca Cannon who helped me sort all the plumbing improvements that need to be made. She was very prompt and helpful and always polite. Thank you.
5/5
TrustpilotRosita helped me to arrange the repair…
Rosita helped me to arrange the repair work. The problem was fixed in a timely manner.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotIt was so great to have Abby in Life Residential to help me
It was so great to have Abby to help me negotiate and complete the renewal of the tenancy agreement. As a landlord, I just need to advise i want in a few words.
5/5
Googlegreat professional help from Monika Jurgilaite. Efficient and always on time for helping with any paper work to ensure smoothly the renting of my apartment. good explanation of all the processes. Well done Monika.
Hi Alexandros, thank you for your feedback on your experience with Monika. Great to hear.
5/5
TrustpilotGreat Service
I would just like to highlight one of the staff of LIFE Residential - Aneta Studnicka, Property Management Team Leader. She always provides a first-rate service and is extremely efficient - the perfect person to have managing your property!
Hi Anthony - what lovely feedback for Aneta! Thank you very much for taking the time to tell us how she has offered you a great service - we are so pleased. Have a lovely weekend 😊
5/5
TrustpilotVery pleased with Lorretta as our…
Very pleased with Lorretta as our property manager! She is very efficient and fast at resolving issues.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotTenancy renewal experience
Tenancy renewal periods can be a worrying, fraught time. However, our recent experience proved to be smooth, constructive & successful. This was due largely to the efforts of the Life Residential ‘Renewals Consultant’ Amrita Rathod.
5/5
GoogleGreat service, professional attitude, prompt response and effective problem solving. Would recommend :)
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
