Trusted Agent profile · London
★★★★★
1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotLife Residential as property manager
Have been engaging Life Residential for a couple of years to manage my property for rental. Pretty much a hassle free experience.
Hi Mr Heng, thanks for your feedback. It's great to hear you've had a hassle free experience with us here at LiFE Residential, this is exactly what we strive for. Thanks for sharing.
5/5
TrustpilotCarlos DaSilva cooperated with me…
Carlos DaSilva cooperated with me regarding different issues and I would like to express my gratitude to him.
Hi Mohammad, thank you for your feedback on Carlos, we'll pass on your gratitude to him.
5/5
TrustpilotWe had a good experience with Life
We had a good experience with Life - Abby from renewals has been very responsive in back and forth communications.
5/5
TrustpilotThe overall experience was good for me
The overall experience was good for me. The agency responded to most of the issues in time, thanks to my proper manager Katie.
5/5
TrustpilotThe microwave broke down
The microwave broke down, but Cristina, the property manager, assisted me and we were able to fix the problem successfully. Thank you.
5/5
TrustpilotSeamless check in and check out…
Seamless check in and check out process! Really enjoyed working with Claudio, he was attentive and responsive and I appreciate all the help.
5/5
TrustpilotMy tenancy renewal process was smoothly…
My tenancy renewal process was smoothly and professionally handled by Sham Umar who answered all of my questions. Great service!
Hi Ian, thanks for your feedback. We're pleased your renewal was handled smoothly and professionally by Sham!
5/5
TrustpilotRebecca
Rebecca helped me sort my flat inspection and cleaning. She was extremely efficient and helpful and I would highly recommend her.
It's great to hear that Rebecca was helpful in arranging your flat inspection and cleaning Natascha. Thanks for recommending her, that means a lot! Thank you for your feedback.
5/5
TrustpilotVery efficient service in arrangement …
Very efficient service in arrangement of renewal of tenancy and clarification of questions . I find the process smooth and trustworthy.
Dear YC Cheng, thank you very much for taking your time to let us know how we're doing - your feedback is much appreciated. We're glad to hear you found our processes easy to follow.
5/5
TrustpilotAbby Gooptu been very helpful
Abby Gooptu been very helpful in securing our rental contract renewal swiftly and efficiently. We are the landlord
5/5
GoogleWas most helpful in finding a quality place in E14 over a short period of time.
Hi Boris, great to hear thank you!
4/5
TrustpilotFriendly Service
Very professional and friendly.Prompt responses regarding queries.Would recommendOnly comment is the Terms and Conditions to be simplified and fees clearly explained
Hi Mohan, Thank you for getting back to us and sending over your feedback, we really appreciate this :) We are glad that your experience with us was positive and we will definitely look into simplifying the terms and conditions and fees explanation!Have a great day, thanks again 😊
5/5
TrustpilotRent Renewal
Was a Pleasure communicating with Abby and ShadyGot my desired Result Thanks GuysD Vaswani
5/5
TrustpilotLife Residential team deliver
Very pleased that our property manager, Szilvia Nemeth, and the team achieved a smooth tenancy renewal to our mutual satisfaction. Pro-actively and efficiently handled throughout.
5/5
TrustpilotSmooth Checkout process
Recently moved out and the entire checkout process was very smooth.Shruti clearly communicated what needed to be done and followed up with all the details.Life Residential is one of the best housing/rental agencies I've worked with.
5/5
GoogleWorking with Fern at Life Residential we found her to be professional, courteous and helpful! I couldn’t recommend them enough for helping me find my dream flat!
5/5
GoogleGreat service from Harry Free. Professional at all times and made sure he communicated effectively throughout the whole process. I will be recommending to family and friends.
5/5
TrustpilotTenancy renewal
Tenancy renewalAbby has been very helpful in completing the process. Best wishes to our tenants and liferesidential
5/5
TrustpilotSham provided excellent service and support
Sham provided excellent service and support on the recent tenant renewal. Overall an excellent experience!
Hi David, thank you for your feedback on Sham, great to hear your experience was excellent!
5/5
TrustpilotThanks Hayley
Hayley at Life Residential is on the ball. Really efficient with our rental apartment maintenance and understands cost effectiveness .
Michael, thank you very much for letting us know Hayley is taking good care of your property investment. Your feedback is much appreciated.
5/5
TrustpilotVery smooth and easy process…
Very smooth and easy process facilitated by Abby in the Renewal Department. Thank you!
4/5
TrustpilotMr Thomas Chan
Mr Thomas Chan responded to my email promptly and with his support I have peace of mind on letting matters of my apartment.
5/5
TrustpilotMatthew WIlson at Life Residential
My Property Manager at Life Residential, Matthew Wilson, has been doing an excellent job: helpful, efficient and proactive. Highly recommended.
Thanks for taking the time to tell us your feedback Alan - we're so pleased that Matthew has been doing an excellent job as your property manager! Thanks for the feedback 😊
1/5
TrustpilotShocking aftercare
Shocking aftercare, I have had many things needing fixing from when I moved in. It's now over 9 months into my tenancy and they are still passing the buck onto other agents..Stay away
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
