Trusted Agent profile · London

Life Residential London reviews

★★★★★ Excellent

1,859 reviews across 2 platforms

36 Millharbour, Isle of Dogs, London, E14 9JS

Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

723

Reviews on Google

This office

Trustpilot logo

1,136

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

The service is timely and the communication is smooth

Due to the epidemic, our travel plan has changed. The leasing and management of the house are completely dependent on your company's work. Over the past year, we feel very satisfied and don't have to worry too much. Thank you.

Mr · 15 April 2021

5/5

Trustpilot

Abby Gooptu recently helped me renew my…

Abby Gooptu recently helped me renew my tenancy. She was helpful, knowledgeable and got it all done very swiftly.

Deep · 21 September 2023

5/5

Trustpilot

Rental renewal

Abby Gooptu from the renewal department was very kind and helped me renew my apartment lease

Ashwin · 30 November 2023

5/5

Google

Friendly and efficient servicePositiveResponsiveness, Quality, Professionalism, Value

Xx · 14 June 2021

Agent replied · 13 June 2024

Thank you Ricardo :)

5/5

Google

Great team, perfect support, professional advice. Best experience renting in London.

Iván · 14 June 2020

Agent replied · 13 June 2024

Hi Iván, thank you for your feedback. Great to hear that you think our team is great and feel supported renting with us. That's exactly what we want for our clients.

4/5

Trustpilot

I got very prompt response to my …

I got very prompt response to my request of yearly statement for personal assessment with HRMC

Steve · 18 July 2017

Agent replied · 11 June 2024

Hi Steve, we're glad we were able to help with your personal assessment. Thanks for your feedback.

5/5

Trustpilot

Abbey Gooptu provided a first class…

Abbey Gooptu provided a first class service for the renewal of tenancy. i cannot speak highly enough of her.

Pam · 11 September 2023

5/5

Trustpilot

Abby Gooptu

Abby Gooptu has done an excellent job in negotiating and renewing the letting of my apartment in Hayes. Mary.

Mary · 8 September 2023

5/5

Trustpilot

Excellent work on Tenancy Review

Excellent work on Tenancy Review, made the experience very easy and worry free, thank you.

Jeremy · 20 March 2018

Agent replied · 11 June 2024

Hi Jeremy, that's great stuff! Thanks

5/5

Trustpilot

I’m really pleased with their prompt…

I’m really pleased with their prompt and splendid service and cooperation.

Golam · 4 March 2024

5/5

Trustpilot

Great experience with Life Residential

Great experience with Life Residential, have been with them for many years.

Rob · 12 February 2024

5/5

Trustpilot

Excellent Agents

A very efficient and helpful agency acting in the interests of both tenant and landlord.

Chaand · 24 October 2017

Agent replied · 11 June 2024

Hi Chaand and Meenakshi, we're thrilled that you've enjoyed working with us and feel that we work in the best interests of all our clients. We really appreciate your feedback, thank you for your time.

5/5

Trustpilot

It was a great experience to renew my…

It was a great experience to renew my contract. They worked very quickly to get a good deal

Chaitali · 21 September 2023

5/5

Trustpilot

Effortless and timely tenancy renewal

Mr Kalidass followed up on my rental renewal at a very timely stage and provided good market and tenancy inputs which helped to close the renewal promptly and without any issues. Good job!

Aaron · 15 April 2022

1/5

Trustpilot

Not giving deposit back after moving out

My flatmate and I have moved out for two months but Life Residential is still keeping our deposit and completely heard nothing from them on returning us the deposit.

Maggie麦基 · 7 October 2022

5/5

Trustpilot

Pleased

Abby from the renewals dept provided great diligent service. Many thanks

Isha · 23 February 2024

5/5

Trustpilot

Great experience with LIFE

Great experience with LIFE - Rebecca Cannon and Beki Smith sorted recent flat issues in a matter of weeks and were very responsive. I’ve rented with them for two years and they have always delivered.

C · 2 December 2021

5/5

Trustpilot

Thank you for the great work and…

Thank you for the great work and professional

George · 16 April 2024

5/5

Google

James and Becky helped a lot during the process of purchase Thank you for their help to get through the issues

Bernard · 12 June 2023

5/5

Trustpilot

Excellent Service

My property manager (Claudia Nicholls) has been a great help in responding to my various queries in a timely manner. Her professional attitude and timeliness has helped make my experience renting with Life a pleasant one

Roshant · 13 September 2021

5/5

Trustpilot

Claudio helped us organise a repair of…

Claudio helped us organise a repair of the dishwasher cabinet. He was very prompt and helpful!

Bilyana · 19 October 2023

5/5

Trustpilot

Marcus Yu was a professional and made…

Marcus Yu was a professional and made the experience much smoother.

Sulaiman · 7 February 2024

4/5

Trustpilot

Life Residential has been reliable & …

Life Residential has been reliable & satisfactory in servicing both the owners & tenants.

Eliza · 9 June 2017

Agent replied · 11 June 2024

Thanks for your comments Eliza. It's great to know that you think we are a reliable company - that means a lot! Thanks for your time 😊

4/5

Trustpilot

Very responsive & efficient service-…

Very responsive & efficient service- great customer care and focus from Rosie Sivarajah.

Mr · 12 April 2018

Agent replied · 11 June 2024

Hi Mr Ramadan and Miss Kelly, we're pleased Rosie handled your case with care and focus. Thank you for sharing with us.🙂

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Life Residential London

Has Life Residential won any awards?

Yes. In The Trusted Agent 2026 awards: Life Residential, London won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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