Trusted Agent profile · London

Life Residential London reviews

★★★★★ Excellent

1,859 reviews across 2 platforms

36 Millharbour, Isle of Dogs, London, E14 9JS

Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.5 / 5

723

Reviews on Google

This office

Trustpilot logo

1,136

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jack Piggott

Jack has been extremely helpful and responsive to my queries in relation to my tenancy renewal, and was able to deliver the outcome that I sought.

Sridharan · 12 August 2021

5/5

Google

great experience dealing with Farwa and the sales team at life residential

Talat · 12 May 2024

Agent replied · 11 June 2024

Dear Talat, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team

5/5

Google

Fantastic service provided by Jonathan at life residential. I would highly recommend!

Mel · 12 May 2024

Agent replied · 11 June 2024

Dear Mel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Efficient renewal experience

Efficient renewal experience. Thanks for Abby's help.

Qiuhan · 5 August 2024

Agent replied · 24 August 2024

Dear Qiunhan, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Jack Piggot feedback

Communication with Jack was easy and fuss free. The process was quick. I would happily work with Jack again.

Trinh · 1 August 2022

5/5

Google

It was a great pleasure to work with Amy. Promptly response and fast action, we only takes 3 days to complete everything and received the key on time. It’s extremely hard to meet someone like her, who works professionally in real estate industry!!!! It would be great to have more opportunities to work with her in the future.

Yi · 12 June 2023

5/5

Trustpilot

Claudio is always professional

Claudio is always professional, helpful and responsive. He does his best to find a suitable solution to any problem.

J · 28 July 2022

5/5

Trustpilot

Great experience with Life Residential

Great experience with Life Residential. I've recently been dealing with Claudio D.T and he has been great. Super quick to respond and very helpful when needed. Great stuff :)

A-Bou · 3 March 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

4/5

Google

I have no quibble about the service, I think it is first class and I have great people looking after me. However it does not come cheap, in fact the fees are rather pricy, but gives me peace of mind.PositiveResponsiveness, Quality, Professionalism

Christian · 14 June 2021

Agent replied · 13 June 2024

Hi Christian, thank you for your feedback on LiFE Residential. We're pleased to hear you feel looked after.

5/5

Trustpilot

Quick and professional

We had a serious leakage that could potentially damage the floors and leave us without hot water. Shruti organised our boiler repairs in a timely manner. Great job!

Oxana · 31 March 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Rental renewal

Over the last few weeks, I have been guided by Ms Ilinca Loanovici on the prevailing rental rates at County Hall, and successfully finalised the renewal with existing tenants.I would like to express my appreciation to Ms Ilinca plus give her credit for guiding me accordingly.

Colin · 18 March 2024

5/5

Trustpilot

Very helpful early renewal experience…

Very helpful early renewal experience with Abby from Renewal Department!

Stephen · 4 June 2024

Agent replied · 11 June 2024

Dear Stephen, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Good service and follow up by Abby…

Good service and follow up by Abby Gooptu. Pls keep it up.Thanks

Bill · 24 April 2024

Agent replied · 11 June 2024

Dear Bill, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team

5/5

Google

I had a great experience with Jonathan, i would highly recommend

Francine · 12 May 2024

Agent replied · 11 June 2024

Dear Francine, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team

5/5

Google

Good experience with Jonathan at Life Residential, I would definitely recommend

Simbiat · 12 May 2024

Agent replied · 11 June 2024

Dear Simbiat , Thank you for taking the time to leave a lovely review regarding Jonathan. Kind regards, Negin, Customer Relations Team

5/5

Google

Amazing experience with Jonathan from Life Residential. Very helpful and friendly!

Genevieve · 12 May 2024

Agent replied · 11 June 2024

Dear Genevieve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team

5/5

Google

Really recommend working with Amy Howe, she is very helpful, responsive and friendly. She helped me find the perfect flat and gave good advice.

Tanisha · 17 July 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

1/5

Google

Rubbish. Was quite a smooth process to rent a flat, but the propperty management is unnacceptable. Be carefull when renting with them and do not accept a flat if any repairs are required. They are unresponsive and irresponsible in managing the propperty. Every repair which will be required to be done will take multiple emails, contractors which do not show up on a schedulled visit for multiple times and zero to non explanations from the propperty management. After one month after mooving they have only managed to repair not propperly fixed door. There hob in the flat doesn't switch on and regardless of multiple request to the propperty agent, it is still not fixed. Every email asking when the repair will be done has never been answered with the date. If you value your time, do not rent a propperty with them unless you particularly enjoy writing multiple emails for every issue. If anyone is interested - the name of my property management is Sujata Mukherjee.

Tatiana · 15 June 2019

5/5

Trustpilot

Renewal

Very smooth and quick contract renewal process.

MAGNUS · 17 July 2024

Agent replied · 24 August 2024

Dear Margus, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Very good service from Mandii Aujeley

Mandii helped me for the handover of my new flat, very professional and efficient. She was able to resolve my queries quickly and effectively, very happy for the excellent service.

Charlie · 1 January 2023

Agent replied · 11 June 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

1/5

Google

As a tenant renting a property through Life Residential, I was charged a heft cleaning fee, despite the fact that the apartment had been professionally cleaned upon vacancy. At the end of a lease term, they are abusive and hostile, and completely unfair once you are on the exiting of a contract, trying to find excuses to take every single pence out of your pocket. Tenants beware.

Marcelo · 12 June 2022

1/5

Trustpilot

Poor service over all !!!!

I will not suggest using them to rent out your property because of their poor service, exorbitant fees, and the fact that tenants move in after the contract is completed. They don't give a damn!. I would strongly advise renting out or selling your property somewhere else!

Ralph · 12 February 2024

5/5

Trustpilot

Happy with the service

Cristina Luntraru helped us a lot with different little issues the first weeks. I’m glad she helped us, She’s accurate and solves everything quickly.

Aldo · 30 June 2023

Agent replied · 11 June 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Had an issue with my fob

Had an issue with my fob, Luke Parker sorted it out v quickly and efficiently.

Matt · 2 February 2024

Agent replied · 23 October 2024

Dear Matt, Thank you for leaving a wonderful 5* review. Kind regards, Negin, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Has Life Residential won any awards?

Yes. Life Residential won Gold in The Trusted Agent 2026 awards.

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