5/5
Jack Piggott
Jack has been extremely helpful and responsive to my queries in relation to my tenancy renewal, and was able to deliver the outcome that I sought.
Trusted Agent profile · London
★★★★★
1,859 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,859 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Jack Piggott
Jack has been extremely helpful and responsive to my queries in relation to my tenancy renewal, and was able to deliver the outcome that I sought.
5/5
great experience dealing with Farwa and the sales team at life residential
Dear Talat, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
Fantastic service provided by Jonathan at life residential. I would highly recommend!
Dear Mel, Thank you for leaving a wonderful 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
Efficient renewal experience
Efficient renewal experience. Thanks for Abby's help.
Dear Qiunhan, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
Jack Piggot feedback
Communication with Jack was easy and fuss free. The process was quick. I would happily work with Jack again.
5/5
It was a great pleasure to work with Amy. Promptly response and fast action, we only takes 3 days to complete everything and received the key on time. It’s extremely hard to meet someone like her, who works professionally in real estate industry!!!! It would be great to have more opportunities to work with her in the future.
5/5
Claudio is always professional
Claudio is always professional, helpful and responsive. He does his best to find a suitable solution to any problem.
5/5
Great experience with Life Residential
Great experience with Life Residential. I've recently been dealing with Claudio D.T and he has been great. Super quick to respond and very helpful when needed. Great stuff :)
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
4/5
I have no quibble about the service, I think it is first class and I have great people looking after me. However it does not come cheap, in fact the fees are rather pricy, but gives me peace of mind.PositiveResponsiveness, Quality, Professionalism
Hi Christian, thank you for your feedback on LiFE Residential. We're pleased to hear you feel looked after.
5/5
Quick and professional
We had a serious leakage that could potentially damage the floors and leave us without hot water. Shruti organised our boiler repairs in a timely manner. Great job!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
Rental renewal
Over the last few weeks, I have been guided by Ms Ilinca Loanovici on the prevailing rental rates at County Hall, and successfully finalised the renewal with existing tenants.I would like to express my appreciation to Ms Ilinca plus give her credit for guiding me accordingly.
5/5
Very helpful early renewal experience…
Very helpful early renewal experience with Abby from Renewal Department!
Dear Stephen, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
Good service and follow up by Abby…
Good service and follow up by Abby Gooptu. Pls keep it up.Thanks
Dear Bill, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team
5/5
I had a great experience with Jonathan, i would highly recommend
Dear Francine, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
Good experience with Jonathan at Life Residential, I would definitely recommend
Dear Simbiat , Thank you for taking the time to leave a lovely review regarding Jonathan. Kind regards, Negin, Customer Relations Team
5/5
Amazing experience with Jonathan from Life Residential. Very helpful and friendly!
Dear Genevieve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team
5/5
Really recommend working with Amy Howe, she is very helpful, responsive and friendly. She helped me find the perfect flat and gave good advice.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
1/5
Rubbish. Was quite a smooth process to rent a flat, but the propperty management is unnacceptable. Be carefull when renting with them and do not accept a flat if any repairs are required. They are unresponsive and irresponsible in managing the propperty. Every repair which will be required to be done will take multiple emails, contractors which do not show up on a schedulled visit for multiple times and zero to non explanations from the propperty management. After one month after mooving they have only managed to repair not propperly fixed door. There hob in the flat doesn't switch on and regardless of multiple request to the propperty agent, it is still not fixed. Every email asking when the repair will be done has never been answered with the date. If you value your time, do not rent a propperty with them unless you particularly enjoy writing multiple emails for every issue. If anyone is interested - the name of my property management is Sujata Mukherjee.
5/5
Renewal
Very smooth and quick contract renewal process.
Dear Margus, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
Very good service from Mandii Aujeley
Mandii helped me for the handover of my new flat, very professional and efficient. She was able to resolve my queries quickly and effectively, very happy for the excellent service.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
1/5
As a tenant renting a property through Life Residential, I was charged a heft cleaning fee, despite the fact that the apartment had been professionally cleaned upon vacancy. At the end of a lease term, they are abusive and hostile, and completely unfair once you are on the exiting of a contract, trying to find excuses to take every single pence out of your pocket. Tenants beware.
1/5
Poor service over all !!!!
I will not suggest using them to rent out your property because of their poor service, exorbitant fees, and the fact that tenants move in after the contract is completed. They don't give a damn!. I would strongly advise renting out or selling your property somewhere else!
5/5
Happy with the service
Cristina Luntraru helped us a lot with different little issues the first weeks. I’m glad she helped us, She’s accurate and solves everything quickly.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
Had an issue with my fob
Had an issue with my fob, Luke Parker sorted it out v quickly and efficiently.
Dear Matt, Thank you for leaving a wonderful 5* review. Kind regards, Negin, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.