Trusted Agent profile · London
★★★★★
1,860 reviews across 2 platforms
36 Millharbour, Isle of Dogs, London, E14 9JS
Life Residential's office in London, at 36 Millharbour, is rated 4.5 out of 5 across 1,860 reviews on two platforms, including 723 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat communication and support from the staff. Thanks to Harry in particular for helping me through the process. The Goodlord system used to manage deposit payments, tenancy agreements, etc is not the most user friendly but overall my experience was great
Hi Tomas, thank you for your feedback. It's great to hear how much Harry has helped you through the process of renting. Thanks!
5/5
Trustpilot5 Stars :)
Rosita has been super responsive and helpful for the duration of our tenancy, even after it ended
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotShruti Shrungarpure is patient and nice…
Shruti Shrungarpure is patient and nice property manger, my roommate and I are really satisfied with her help on the repair arrangement!
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotKarim was excellent with his…
Karim was excellent with his hospitality and definitely made the process of securing the house and moving in easier than it would have been.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
4/5
GoogleThanks to Nicole when we had an issue with bathroom lights she chased owner and this was sorted.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotInna Sholdanenko was our Property…
Inna Sholdanenko was our Property Manager for a number of yours. She delivered great customer service to us, always has been very helpful, professional, knowledgeable and always represented our interests well and fairly.We wish her well for the future.
Hi Susie, thank you for your feedback - we're really pleased to know that Inna has offered great customer service! We'll pass on your good wishes.
5/5
TrustpilotJack Piggott is very responsive when it…
Jack Piggott is very responsive when it comes to any queries I have in respect of my rental, including arranging repairs.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleAmazing service by Life Residential! They have helped in every aspect and delivered the house in a very good condition. Special thanks to Ifrahim Farooqi who assisted me in this process. Highly recommend it.
Hi Lale, thank you for your feedback!
5/5
GoogleHad a really great experience with Life Residential. Everything from viewings to final contracts was smooth and efficient and Kyle Yousif was always on hand to answer any of our queries. Couldn’t recommend more.PositiveResponsiveness
Hi Sully, thank you for your feedback on LiFE Residential, we're really pleased to hear it!
5/5
GoogleLife has some truly amazing properties in their portfolio and I would highly recommend reaching out to Payge. She is amazing at what she does and makes sure you're seeing places that meet your criteria, and also does a great job of keeping you updated on how things are moving along.
Dear Bishwa, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI had a great experience with Jonathan, Harry, and team. They understood my housing needs from the start and my first viewing was a fit. They were also very helpful with the process as I had a few extra details to sort out as a first time renter in thr UK.
Dear Carleton, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
GoogleAmy was extremely helpful and got back to us quickly with any of our questions or concerns.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleThough it was a brief encounter, Harry was absolutely wonderful. Reliable, Super helpful and had great guidance on my options. I've always had questionable experiences with estate agents but I will most definitely come back to Harry and would trust him to get the job done. Thank you again!!
5/5
TrustpilotRenewal
Ludmila Carvalho handled my renewal with great professionalism! I got all I asked and Ludmila made sure everything went smoothly for me. Top notch service!
5/5
TrustpilotRosita Kausiute Senior Property Manager
Rosita Kausiute is extremely responsive & highly considerate of our needs as Landlords & seems to genuinely care for our property & tenants, always going that extra mile. She is a landlord's dream. Long may Rosita continue to look after us. Thankyou most sincerely.
5/5
TrustpilotThe best in the business 100%
Honestly I didn’t know what to expect at first but Life Residential always act with such professionalism and they definitely know what they’re doing. I can’t think of a single occasion where I’ve been left disappointed by them when I’ve had queries or issues. Definitely one of the best in the property management business! I HIGHLY RECOMMEND!Special shout-out to Nirav and Mandi keep doing what you’re doing you are both amazing!
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotEmma has been fantastic
Emma has been fantastic, very responsive and honest. A great communicator who supports both landlord and tenant incredibly well.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotAbby is very helpful and amazing efficient
Abby Gooptu was very helpful and amazing efficient in arranging the renewal of the tenancy of my flat at Timber Yard. Abby updated me information all the time and negotiated a best rent for me.Many thanks Abby.
5/5
GoogleWe found Robert to be extremely professional and incredibly helpful. He was very knowledgeable about the area/market and quick to reply to messages and queries. He explained the process to us at each stage and did his best to look after us. We would recommend this branch E14 sales team.
Dear Amy, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotMaintenance issue quickly resolved
I had a maintenance issue and my property manager was out of office so Rosita helped in and really ensured the issue was taken care of quickly. She was very responsive and very helpful and was pleasant to interact with the entire time.
Dear Eseosa, Thank you for taking the time to leave a lovely review regarding Rosita. Kind regards, Katie
5/5
TrustpilotAbby Gupta from the Renewal Department…
Abby Gupta from the Renewal Department excelled in his attention to detail, consideration for both parties and prompt responses to the situation. We are most grateful for the work he put in to bring this renewal to a satisfactory conclusion for everyone in difficult circumstances.
Dear Christine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotGreat contract renewal experience
A big thank you to Abby Gooptu who did an excellent job in negotiating and renewing the tenancy contract - it was a fuss free experience as she was prompt in responding to emails and for request on comparables.
5/5
GoogleExtremely friendly and professional staff. Both Gogoro and Robert were extremely helpful agents, who made an effort to show the flat to as many people as possible and made sure to pass along any feedback to me. I also really appreciated Leonarda's help in answering all my questions and keeping me updated with the progress of the sale.
1/5
TrustpilotProfessional scammers.
Professional scammers.They will steal your deposit by unprotecting it, not returning it to you, suggesting bogus deductions AFTER it has been unprotected (which is against the law), and then ghosting you until you raise a deposit dispute.
Dear Enrico , I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you and have your address removed. Kind regards, Katie, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
