Life Residential London reviews

★★★★★ 1/5

Trustpilot

RENT WITH THEM AND SAY GOODBYE TO YOUR DEPOSIT

Highly disorganised, property managers keep changing every 5 minutes (without tenants being notified), emails often ignored or answered with huge delays... But the worst issue has come at the time of requesting my deposit back. I have rented in London for >10 years and I have never had to wait more than a few days for my deposit to be returned. It's been now 3 weeks since my tenancy has ended, and no one seems to bother replying my emails which has left me no option but to raise a formal dispute... I can't in good conscience recommend Life Residential to anyone. PLEASE BEWARE BEFORE RENTING WITH THEM!

Donato · 11 October 2024

★★★★★ 4/5

Trustpilot

Really good experience

Couple of communications from the company were a bit disorganised, but Claudio has been great - really helpful and responsive. Also appreciated the extremely thorough inventory report.

Anna · 10 February 2023

★★★★★ 5/5

Google

I was looking for a new flat for a while before I met Amy from Life Residencial. The flat I was viewing when we met was not ideal for me for a few reasons. Amy took it away and the next day booked a viewing for a flat that was exactly what I was looking for! Also the whole paperwork process after that was smooth and quick. Best moving experience yet.

Pedro · 14 June 2023

★★★★★ 5/5

Google

The agent Kareem is very friendly, helpful and clear. He makes the renting process becomes very convenient.

Falala · 14 November 2023

★★★★★ 5/5

Trustpilot

Trinity Sq - Shruti

Despite ending our tenancy early, I need to admit that Shruti Shrungarpure is one of the best property managers I've ever dealt with. She is a a very kind and polite person, always responds quickly and really tries her best to solve difficult issues. There was a time when we were communicating almost every day and she was always patient and helpful.

Iwona · 11 October 2022

★★★★★ 5/5

Trustpilot

Excellent Property Management from Esmee

Life Residential have been helpful throughout our tenancy, when an issue arose with a leaking boiler Esmee was quick to liaise with contractors and the landlord to see the issue resolved in a timely manner, and is still supporting us in rectifying any residual issues.

Anonymous · 5 February 2024

★★★★★ 5/5

Trustpilot

I've had the pleasure of working with…

I've had the pleasure of working with Claudia Nicholls for a few years now, and can honestly say she is one of the most attentive, and helpful agents I've come across. Answers to any questions I have, as well as information requests are responded to swiftly. As a management company it is a breath of fresh air to work along side a property manager like Claudia. Thank you for being a super star!

Davida · 28 March 2023

★★★★★ 5/5

Google

Had a pleasant experience, Johnathan was very helpful.

Charles · 12 May 2024

★★★★★ 5/5

Google

Great experience. Harry was brilliant, would highly recommend.

Max · 12 May 2024

★★★★★ 5/5

Google

Amazing experience! Johnathan was so professional. Highly recommended!

Treble · 12 May 2024

★★★★★ 1/5

Trustpilot

You won't get your deposit back

It’s very unlikely that you will get your deposit back.I had a terrible experience with the handling of my deposit. I've been waiting for over three months and had to initiate a dispute process (I didn't have any other option). Please, don't make the same mistake I did. Avoid renting from this agency.

Oscar · 2 July 2024

★★★★★ 5/5

Google

Inga & Becky are a class act and sold our property very efficiently despite many challenges. They are professional, responsive, personable, and get the job done whatever it takes. They gave good advice throughout; we'd give them six stars if we could.

Margaret · 23 December 2024

★★★★★ 5/5

Google

Kyle was extremely helpful in the search for our property. Although we secured a property elsewhere, Kyle was very professional and pleasant all through the process and throughout all our correspondence. Wishing him every success in his career!PositiveProfessionalism

Lyle · 12 June 2021

★★★★★ 5/5

Google

It was a great experience with Life Residential. Holly was helping us out with viewing and answering our questions. She was great at her work, understanding our requirement and showing us only the relevant properties. I would highly recommend her name with your house search.

Siddhant · 13 January 2024

★★★★★ 5/5

Trustpilot

Abby was proactive and efficient

Our Flat was coming up for renewal in 3 months time. But Abby was proactive in getting in touch with the tenant to agree the price. Every thing was so efficiently sorted. Abby kept me informed at all times during the process.

Susheela · 12 March 2024

★★★★★ 4/5

Trustpilot

The letting agents and my property…

The letting agents and my property manager were so approachable and accommodating. I like how they conveyed the policies and procedures on how to rent in the UK. They provide clear information on what you need in moving to the property. They are easy to reach and answered my queries instantly. I highly recommend choosing Life Residential as your property management if you are looking for a flat to live in London.

Robin · 17 March 2023

★★★★★ 5/5

Trustpilot

Great Agency - Who provide great support as a tenant

We’ve been with Life Residential for a couple of years now, they’ve been a great support whenever we have needed them.In particular I’d like to call out Chris M, our property manager. Anytime we’ve needed him he has been straight on it to support us and keep us informed. Sorting out our new lease with Chris in charge of things recently was both very pleasant and seamless!

Conor · 9 August 2023

★★★★★ 5/5

Trustpilot

Great Service

Life residential and in particular Colm Walpole have been very professional, efficient and friendly. They quickly found a new tenant for my property. I would recommend them without hesitation. They were always very polite, a pleasure to deal with. Many thanks to Colm and all involved.

VW · 26 October 2017

★★★★★ 5/5

Trustpilot

Very reliable and professional…

Very reliable and professional residential services in London. Mr Ralph and Abby Gooptu have made my experience with LiFE Residential a very pleasant one. The moving in process was very easy going. The space considering the current market is reasonable. I would recommend LiFE Residential to anyone looking for property in Southark and central London.

Ali · 2 May 2024

★★★★★ 5/5

Trustpilot

Zainab, my strong supporter

Zainab is newly assigned to my flat recently but already my strong supporter, who did quickly arrange a spare key in spite of the urgent requirement (for newly assigned staff).

Kazuhiko · 14 July 2022

★★★★★ 5/5

Google

Anna Uvalić from Life Residential stands out as a realtor due to her exceptional customer service and dedication to client satisfaction. She is known for her responsiveness, thorough understanding of client needs, and ability to navigate complex situations, ensuring a smooth property search and transaction process.

Ashwin · 4 October 2024

★★★★★ 5/5

Google

Amazing service, great flat and smooth move in process. Kareem was there to help in every step. Thanks

Ayoub · 16 August 2023

★★★★★ 5/5

Google

Payge is great at her job

Sean · 12 May 2024

★★★★★ 4/5

Trustpilot

Excellent response to urgent issue

Was tricky to get a long term non urgent issue sorted, we moved in and both the dishwasher and microwave weren't working properly and it took months to get them replaced. However, our property manager Darcey Nicholls was excellent in responding to an urgent issue when the whole flat's water went down and it was sorted within a day.

Sean · 31 October 2022