Life Residential London reviews

★★★★★ 5/5

Trustpilot

Definitely recommend LiFE

Life residential have been great so far this tenancy. Alisha has been looking after us - ensuring any problems are escalated and fixed, and managing our relationship to the landlord.

George · 27 March 2023

★★★★★ 5/5

Trustpilot

Abby Gooptu

Thanks to Abby Gooptu who handled our lease renewal in a professional manner.

Marjorie · 15 May 2024

★★★★★ 4/5

Trustpilot

Thanks Abby Gooptu for your assistance…

Thanks Abby Gooptu for your assistance and endeavours re the renewal !

Christian · 31 May 2024

★★★★★ 5/5

Google

Jonathan has been very helpful in my search for rental properties. Thank you.

SRI · 12 May 2024

★★★★★ 5/5

Trustpilot

Review on James Dixon

Other than securing a tenant for us within days, credit was also given for James’ detailed analysis enabling us to make a quick decision on the offer received. He is responsive and professional. I would have no hesitation to recommend James to my friends who require real estate agent service and advice.

Richard · 15 February 2018

★★★★★ 5/5

Trustpilot

Thank you to Abby Gooptu

Abby Gooptu has been very helpful, a big thank you to Abby Gooptu.

Will · 9 May 2024

★★★★★ 5/5

Trustpilot

Life Residential

Abby Gooptu was very polite when spoken to on the phone. He was quick to respond to our queries and acknowledged our email when asked to do so.We were impressed by his helpful and friendly attitude.

Gillian · 10 October 2024

★★★★★ 5/5

Trustpilot

Thank you very much Abby

Thank you very much Abby, Renewal Department.He did a great job, he help me to renew my tenancy agreement. Abby was very helpful through the entire process and also very much supportive. It is really appreciative.

Resmi · 5 October 2024

★★★★★ 5/5

Trustpilot

Thank you Abby for the seamless renewal…

Thank you Abby for the seamless renewal process. I'm grateful. Emeka

Emeka · 7 June 2024

★★★★★ 5/5

Trustpilot

The house inspection

We had Samara for the house inspection and the check was really smooth regardless we were busy and did not have long time for the inspection.

Ayana · 5 June 2026

★★★★★ 4/5

Trustpilot

Szilvia - Helpful communicator for helping us to renew

Szilvia was helpful in communicating our questions and counteroffer to the landlord, in which we’ve been able to renew our tenancy thanks to her.

Haziq · 14 August 2023

★★★★★ 5/5

Google

Made our moving process smooth and easy

Joe · 10 October 2026

★★★★★ 5/5

Trustpilot

Rosita is very hands-on with every…

Rosita is very hands-on with every issue we had. She is fast in replying our queries and she always keeps us up to date. We are very happy to work with her.

Ipek · 3 December 2022

★★★★★ 5/5

Trustpilot

Uvejs Cerimi of Life Residential…

Uvejs Cerimi of Life Residential provided excellent service during the process to let my apartment. He was very proactive. He anticipated my needs and always provided timely responses and solutions. He was also very effective, efficient, courteous and professional in his work. Dealing with Uvejs was a very pleasant experience.

Ned · 19 October 2018

★★★★★ 5/5

Google

My agent Fern O’Dwyer was friendly and professional from the first telephone conversation and throughout the process. Always contactable and prompt to action any request or query of mine, Fern made the moving process stress-free, regularly updating me and keeping me fully informed of progress. I highly recommend Fern and Life Residential to any landlord looking to let their property or tenant looking to rent.PositiveResponsiveness, Quality, Professionalism, Value

Jon · 12 June 2022

★★★★★ 5/5

Trustpilot

Rosita is the best!

Rosita helped me when I had a potential CO leak in my apartment. She was very quick to help and gave me all the information I needed to get someone quickly to make sure it was safe. She also helped me get an engineer to fix my bathroom leak that I was waiting a long time for with my previous property manager. Rosita is the best!

Jonathan · 3 September 2022

★★★★★ 5/5

Trustpilot

Great work Property Manager Dimple Gopal

Property Manager Dimple Gopal was really proactive, had great communication. She helped us, the tenants in Denison House: solved all issues with full professionalism and empathy. Great work!

Slipsen · 6 April 2023

★★★★★ 4/5

Trustpilot

Kalidass Uvaraj has been amazing…

Kalidass Uvaraj has been amazing following us!

Carlo · 26 July 2024

★★★★★ 5/5

Google

Fantastic service! Jonathan was very informative and helpful in my experience

Amar · 14 May 2024

★★★★★ 5/5

Trustpilot

I want to thank Rosita for good…

I want to thank Rosita for good service. Last time she immediately helped to organise engineer visit to fix an issue with my washing machine. Thanks!

Customer · 25 May 2023

★★★★★ 5/5

Google

I would highly recommend. Anna and Daniel were both extremely helpful, professional, and reliable.

O · 15 March 2024

★★★★★ 5/5

Trustpilot

Tenancy Renewal via Abby of Life Residential

I have just had a tenancy renewal through Life Residential's Renewal Department. I was looked after by Abby. He did a fantastic job and handled the negotiation very diplomatically between myself and the tenant. He achieved a satisfactory conclusion for both sides and didn't falter when a couple of unexpected issues cropped up. Great job and much appreciated

Gavin · 30 May 2024

★★★★★ 1/5

Google

Outrageous experience! Don't trust the 5 star reviews here, the agency and especially Darnell McDonald send you an email with the links to both Google and Trust pilot and than follow up (more like chase) for you to leave them 5 stars and specify the name of the branch you had to work with and the specific agent. We moved into our flat two weeks ago and it quickly became clear that appliances were not tested prior to move in. The oven and hobs turn on, but after a short time switch off, the balcony door doesn't close and after doing the first laundry, the washing machine door did not open! We had to wait a full week, with damp laundry trapped, for someone to come and open it. To then find out that the machine is out of use. Nobody contacts you to let you know whether repairs will be done or to let you know someone has been in the flat. Two weeks in, we can't open the balcony door, as someone came and closed it and asked us not to open it. We don't have a washing machine and our hob and oven can't be used. We have contacted Maintenance and in particular Kalidass Uvaraj on multiple occasions and every time he has a different excuse. We demanded compensation, only to be told the landlord refused it, even though we want compensation from the agency for their negligence. Stay away from Life Residential, there are many agencies which will make your stay at their flat pleasant and will make sure all repairs are done immediately. And more than everything, won't call you every five minutes prior to you paying the deposit and than be unreachable when you move in!

Velika · 13 June 2019

★★★★★ 3/5

Google

Beatrice was very helpful in finding me and my boyfriend the perfect property. She listened to our needs and helped us to found the best property for us. She was always available when needed and patiently answered to all my questions and queries. She helped us in figuring out some issues regarding our contract recommending the match option for both parties (owner(s)/tenant(s)). Overall she provided excellent service with the utmost kindness and professionalism. Beatrice deserves 5 stars, unfortunately this comment goes as feedback to the overall agency and I can't say they are providing us an excellent service. We didn't find our flat professionally cleaned, one head shower isn't working, we asked for assistence for other issues but we got poor answers at the very beginning of our rental and nothing at the moment (we moved on 3rd of August). I hope they're going to give us the assistence we deserve shortly.

Zaira · 13 June 2019