Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve been looking for a flat for three months and talked to so many agents but never received as professional, fast and easy service. Kareem Mitchel helped me from the first day, with fast and polite replies. I received a video of the flat that I was most interested in on a Saturday, got a viewing on Monday and was moving in a week later. All thanks to his effective service. I’m forever grateful for his help as I’d probably still be in-between places if it wasn’t for him and this agency. Thank you!
Rannveig · 14 November 2023
Agent replied · 11 June 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
TrustpilotI had a fantastic experience with Luca…
I had a fantastic experience with Luca Safari.
J · 15 May 2026
Agent replied · 7 June 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotAbby was great
Abby was great, she helped us get the lease renewal acheived way ahead of time and was an enormous help. Thanks!
John · 24 June 2024
Agent replied · 24 August 2024
Dear John, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAmrita is very helpful in this tenancy…
Amrita is very helpful in this tenancy renewal and helps to wrap up the discussion with the tenant in a quick and satisfactory manner.
Richard · 29 April 2024
Agent replied · 11 June 2024
Dear Richard, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleWorked with Jonathan - really helpful and supportive throughout the process and even after!
Sarthak · 18 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 1/5
TrustpilotAvoid Emily Lightley!! Illegal deposit holding and lying
Atrocious people rented with them over a year and at the end they illegally held my full deposit for 3 months? £1500. Then they lied to me about the flat being sold and served s21 and so many other things. Emily Lightley is the most incompetent property manager and needs to be sacked. She does not do her job and made my experience horrible. I’m shocked they hire such incompetent people.
Leona · 30 April 2023
★★★★★ 5/5
TrustpilotProperty visit review
The property staff did an excellent job during the inspection. She was professional, organized, and courteous throughout the visit. I appreciate the thoroughness and dedication to ensuring everything was properly checked and she addressed my concern positively.
Zita · 4 June 2026
★★★★★ 5/5
TrustpilotLuke Parker was the property manager…
Luke Parker was the property manager who dealt with us. He was excellent, very helpful and caring in assisting us with our moving process and also any issues. Having someone is who excellent at their job is always a pleasure to deal with, having someone who genuinely cares helping people is privilege! All the best for the future Luke.
Stephen · 24 February 2024
★★★★★ 5/5
TrustpilotNoor El Chamcham Amazing agent
After having issues with our previous property manager, Noor El Chamcham took over the managment of our two properties. Noor has always been extremely precise, attentive and fast replying to all our enquiries and making sure the apartments were very well taken care. She has been amazing in helping with the sale of the property organizing very quickly a heat pump maintenance and everything needed for the keys handover.
Matteo · 19 June 2024
Agent replied · 24 August 2024
Dear Matteo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Noor, and hope we can help again in the future. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleWell what can I say! Jonathan was excellent. Extremely professional. I'm sure we will work together in the future. Many thanks again Jonathan
Antone · 12 May 2024
Agent replied · 11 June 2024
Dear Antone, Thank you for leaving a lovely 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleThanks so much to Jonathan at Life Residential. He was excellent, professional and very knowledgeable. We look forward to working with you again
Conrad · 12 May 2024
Agent replied · 11 June 2024
Dear Conrad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
TrustpilotMany thanks to Abby of Renewal Dept
Many thanks to Abby of Renewal Department - excellent communication, hepful advice and very professional and friendly approach.
VW · 7 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleConor, alongside the entire staff team were incredibly kind, polite and professional
Paolo · 10 April 2026
Agent replied · 16 April 2026
Dear Paolo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotI would like to thank Abby from the…
I would like to thank Abby from the Renewal Department and our property manager Thomas for their exceptional service.
Marco · 20 July 2024
Agent replied · 24 August 2024
Dear Marco, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleRenting our flat in Icon tower was very easy and effortless with Liferesidential agency.
Bruce and Ethan were our agents and help us a lot through the renting process and make the move-in process delightful for us.
Mohammad · 12 June 2023
Agent replied · 11 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
★★★★★ 5/5
GoogleOver the past 4 years I have both rented and bought property with LiFE and their service is outstanding. James helped me view flats, was very knowledgeable and authentic and was able to answer all the questions I had. Once I have settled on a property, Becky took it all the way to completion with great diligence and kept me up to date. Both were very professional and truly went above and beyond responding to any request I had!PositiveProfessionalism
Muath · 12 June 2022
★★★★★ 5/5
GoogleThe whole renting process was really smooth. Thanks to Payge. She was really supportive and helpful throughout.
Huzaifa · 19 August 2024
Agent replied · 26 August 2024
Dear Huzaifa, Thank you for taking the time to rate your service with our Canary Wharf office. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleWorked with Jonathan and he was amazing! Answered all my questions and helped me find the perfect flat! Thank you!
Eric · 27 June 2024
Agent replied · 26 August 2024
Dear Eric, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
TrustpilotRosita Kausiute best property manager!
Rosita Kausiute is our property manager and we have been very lucky to have her. We had a leakage and she dealt with the issue immediately and was very responsive on the emails. She called the engineers and followed up until last minute. We have been in the flat for almost 3 years and have had several property managers, however Rosita is the only one who has been so punctual and helpful.Thank you for your work!
Angeliki · 30 September 2022
★★★★★ 5/5
TrustpilotMandii is amazing!
I’ve been renting with Life Residential for many years now and can truly say that Mandii has been the best property manager I’ve ever worked with. Nothing is too much to ask and she genuinely cares about you rather than just being another number. Everything is handled quickly and efficiently and with very minimal effort from my side. She is truly a joy to work with and one of the biggest reasons that I’ve stayed for so long.
Kerry · 4 July 2022
★★★★★ 5/5
TrustpilotExceptional Service from Riley Buckley
Mandy · 27 May 2026
Agent replied · 7 June 2026
Dear Mandy, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
GoogleIfrahim Farooqi was extremely professional, knowledgeable, and transparent in our dealings. Would definitely recommend to anyone needing assistance in renting their property!
Ibrahim · 12 May 2024
Agent replied · 11 June 2024
Dear Ibrahim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleHarry was fantastic in helping me find my new home! Super professional, friendly and made me feel so welcomed. A great guy!
Calum · 12 May 2024
Agent replied · 11 June 2024
Dear Calum, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleProperty sold with Life Residential. Tricky circumstances but they communicated well and kept us informed. Molly, Rob and James were very helpful during the process.
Louis · 13 March 2024
Agent replied · 11 June 2024
Dear Louis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Negin, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
