Life Residential London reviews

★★★★★ 5/5

Google

Amazing experience from start to finish with Anna, she was very hospitable and welcoming. She took her time with me very carefully and explained everything to perfection. She is a huge credit to the team!

Aaron · 8 October 2026

★★★★★ 5/5

Trustpilot

Maddie has been a great property…

Maddie has been a great property manager. She has resolved a ventilation issue in 2 weeks that we were waiting 6 months for with our previous property manager.

Lauren · 29 November 2024

★★★★★ 5/5

Google

Kyle Yousif of Life residential was very helpful and responsive. He quickly understood what I was looking for and showed me only relevant, selected apartments. He provided me with frequent updates and answered questions politely and patiently. While friendly, he was also very professional. Kyle appeared to be in a balanced and fair position between the landlord and possible tenants. I will definitely recommend Kyle to friends and colleagues.PositiveResponsiveness, Quality, Professionalism

Gemma · 14 June 2021

★★★★★ 5/5

Trustpilot

Will go above and beyond to help sell your place

We recently sold a flat through Life Residential and I cannot recommend the team highly enough. Molly and Will went above and beyond to help with the sale! Their professionalism and level of care was superb. If we didn't have them help coordinate the sale and liaise between the solicitors the whole process would have taken a lot longer. I can't thank them enough for everything they did and always being available to answer questions and making it happen. I'll be eternally grateful, thank you!!!!

Crissy · 27 November 2023

★★★★★ 5/5

Google

One of the best agents I’ve met, Christopher Lazarides was extremely helpful in helping us fix our issues at the house. As tenants we were quite concerned but Chris was a superstar in helping us resolve the issue! A great professional, he kept us well informed and was extremely responsive in all his communications. He’s been excellent in his conduct in that he was punctual as well as polite. Thanks for all your help Chris!

Ishan · 12 June 2020

★★★★★ 5/5

Trustpilot

Excellent service from Luca Safari at…

Excellent service from Luca Safari at the Greenwich branch during our property inspection. He was both efficient and friendly throughout the entire process!

Chang · 22 May 2026

★★★★★ 5/5

Google

I had great support and fantastic professional service from Tianna Wilson and Kalidass Uvaraj at Life Residential managing my UK properties, they made this long journey very enjoyable. Thanks Tianna and Kalidass

R · 25 September 2024

★★★★★ 5/5

Google

Inga handled the sale of my property. I was very happy with all aspects of the sale. Starting with discussion of setting the price, to finding buyer, negotiating price and being available to answer questions and handling the inevitable logistics. Throughout the process, the decision making and assessments were always efficient, concise and reasonable which made the entire process as seamless and stress-free as possible. Most importantly, at no point did I get the sense she was taking advantage of her position as an agent to push the deal by unnecessarily compromising the price which in my opinion is what sets agents apart.

Pierre · 25 September 2024

★★★★★ 5/5

Trustpilot

Account Assistance

As my main point of contact, Rosita has been extremely helpful. Not only is she very effective, but she is also extremely courteous. Nothing is too much trouble for her, and she always provides regular, timely updates.

James · 3 July 2024

★★★★★ 5/5

Trustpilot

Life Residential Excellent and Best Service

Since the first time i moved-in until the checkout process both Kalidass and Kelvin as the property manager are really support me with all the informations and my needs. They are very responsive and really helpful also gave me a very clear directions. Very satisfied with the assist from Life Residential and all the team members, I have been very pleased with the service. Thank you for the assist and the support Kalidass, Kelvin, and all Life Residential team members that helped me through. Trusted and Recommended.

Seb · 22 September 2024

★★★★★ 5/5

Trustpilot

Very professional

Riley has been really helpful with answering all my questions and very patiently and professionally resolving all issues. I wish you the very best with your career Riley.

Anirudhya · 20 November 2024

★★★★★ 5/5

Trustpilot

Tenancy extension

We would like to thank Abby for the help and support provided for the extension of our tenancy.Our questions and doubts were fully and promptly answered even during the weekend.We had an excellent experience

Francesco · 18 August 2024

★★★★★ 5/5

Trustpilot

Renewal

Abby Gooptu from the Renewal Department has been very helpful. she ensures our tenancy renewals are seamless and she is always quick to respond to our inquiries.

Streaming · 28 November 2024

★★★★★ 5/5

Google

We really owe at lot of thanks to Robert van Toor for my property sale. Great service from the canary wharf sales team, they acted on my sale in Lincoln plaza and kept me updated through all the transaction.

Little · 12 May 2024

★★★★★ 5/5

Trustpilot

Thank you, Thomas

Thomas is our managing agent for our property and he is a godsend. He took over the management of our property at the time of the expiration of the lease some 18 months ago and the tenants had left the place with inventory missing, many areas of the flat damaged and dirty. Thomas, without fuss went about getting tradesmen in to make good the place, getting funds from the deposit bond to pay for the same. We were at peace knowing that Thomas was in control of the situation. A very positive start to our landlord/managing agent relationship with Thomas.Thomas is a good communicator setting out facts and explaining situations, and outlining the rights and obligations of both the tenant and the landlord with clarity and neutrality. I appreciate his approach of setting out the ways and reasons for those ways in resolving tenant's complaints or requests. He made decision making very easy through the clear explanations. He approaches each problem (such as complaint from the tenant) without bias or prejudice but with fairness and pragmatism.He attends to problems with efficiency and effectiveness. When consent is given for repairs to be done within days the repairs are attended to. There is no hesitation or delays in whatever Thomas agrees to do.We appreciate Thomas' care and attention in the management of our property and it gives us great pleasure in writing this review.We thank Thomas for his great work.

May · 2 November 2023

★★★★★ 5/5

Trustpilot

Excellent experience with Riley Buckley

My property manager Riley has been extremely responsive and helpful since I moved into my new rental flat. Her communication is excellent and always follows through with our requests. Thank you Riley!

Meg · 6 September 2024

★★★★★ 5/5

Trustpilot

Sally Richardson was exceptional!

Sally Richardson was exceptional! As Aussies relocating to London, our move and tenancy wasn’t entirely straight forward. Sally helped us secure an apartment ahead of our UK arrival - we had so many questions to which Sally always promptly responded. She was just so helpful, patient and friendly which really helped make our move as easy as possible.

Matthew,Brown · 6 January 2023

★★★★★ 1/5

Trustpilot

WOST EXPERIENCE EVER

I have had an absolutely appalling experience with Life Residential. It has been 33 days of pure frustration dealing with ongoing issues in my flat, and the lack of resolution is beyond unacceptable.From day one, the flat has had multiple faults, ranging from minor inconveniences to major problems that should have been addressed immediately. Instead, I’ve been met with nothing but delays, excuses, and unprofessional behavior. The management’s lack of accountability and the endless runaround has turned what should have been a comfortable living situation into a nightmare. I strongly advise against using Life Residential if you value your time, money, and peace of mind.Until these issues are resolved, I cannot in good conscience recommend Life Residential to anyone. This experience has been nothing short of a disaster.

Chaitanya · 3 September 2024

★★★★★ 1/5

Trustpilot

Poor Communication

the communication is so bad with this company. trying to arrange a flat viewing seems near impossible. only one customer service agent has been helpful. No point having advertisements for properties if you can't even update potential tenants about re-scheduling a flat viewing or to alert them a property has been sold. It's really unprofessional, and for someone who comes from a retail background, this company does not care for potential tenants or to even respond back to simple enquiries which is a shame because the properties advertised appear decent. Pathetic.

Ven · 3 September 2024

★★★★★ 5/5

Trustpilot

LiFE Residential Nine Elms Riverside Estate Agents

It has been four years since we rent our flat from Life Residential. Always helpful and professional team. I would highly recommend them. In the beginning Mr Endrit Zefi helped us a lot to find a great flat in St. George Wharf and this year Mr Kalidass Uvaraj was really helpful with our renewal. Thanks for all your help.

Amir · 26 November 2022

★★★★★ 5/5

Trustpilot

Absolutely love the property agents…

Absolutely love the property agents Gina and Shauna for helping us out with EVERYTHING!! Replacing the washing machine and the sofa of the property urgently. Everything was smooth and wonderful!! They were very kind and understanding. The landlords are brilliant too!! Nothing would have been replaced without their understanding, funding and their trust in us. Highly recommendable!

Shifa · 2 February 2023

★★★★★ 5/5

Trustpilot

Effective and Proffesional

We have been renting with Life Residential for the last couple of years, and it has been a great experience all around. Every time we've needed assistance, they've always come up with the quickest and best solution. A big thank you to Abby Gooptu for all his patience and kindness - We recently renewed our current contract, we had some difficult situations that were difficult to deal with, and Abby helped us through the entire process and managed the whole situation very effectively and professionally. Overall, I had a great customer experience and would recommend it to anyone.

Manuel · 13 October 2023

★★★★★ 5/5

Google

We are renting through Life Residential and have had a great experience with our property manager Frankie so far. Frankie is always keen to help and very responsive.

Mariana · 28 October 2024

★★★★★ 5/5

Google

Anna was absolutely amazing with helping me find a flat in canary wharf, she was very professional and very kind throughout the whole process i highly recommend!

Mirjan · 11 November 2024