Trusted Agent profile · London
★★★★★
303 reviews across 1 platform
252, Westminster Bridge Road, London, SE1 7PD
Life Residential's office in London, at 252, is rated 4.6 out of 5 across 303 reviews on 1 platform, including 303 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleIt’s a lovely office with a very supportive team who will do their best to resolve any issues. Very welcoming atmosphere. Have used their services for many years.
Dear Sanje, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
5/5
GoogleWe had a great experience with the Agency! Ralph was extremely helpful! He always answered emails and queries promptly and clearly! I would recommend the agency.
Hi Sristi, thank you for your feedback! Great to hear.
5/5
GoogleMatt supported me and my partner from start to finish with quality service. We had moved to the area from 300+ miles away and he was very understanding and helpful. Made the move go much better than expected thanks to his help.
Dear Nathan, Thank you for leaving a 5 star Google review. Kind regards, Negin, Customer Relations Team
5/5
GoogleRebecka is a wonderful property agent. She is very kind and courteous and always very prompt and helpful with her responses.
Hi Jeffrey, thank you for your feedback on Rebecka!
5/5
GoogleI recently had the pleasure of renting a flat in County Hall through Life Residential, and I truly recommend them to anyone searching for a flat in London. The exceptional level of support provided by Matt Herring truly made my experience outstanding. He made my rental experience a breeze.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
GoogleLorraine was extremely helpful with everything she done for me. Bryan.
5/5
GoogleThanks so much to Lorraine, she was so helpful throughout.
5/5
GoogleI had a great experience with Lorraine! I felt really listened to, she showed me great properties and was very patient answering my million questions
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleRalph at the rentals side who had looked after my flat since 1998. Mark now sold my flat in two weeks. Excellent people, great company. Thank you so much. Marco Yu
5/5
GoogleI can only recommend talking to Lorraine with any of your needs! Most competent and friendly person I have talked to in a while!
Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleWe could not have been more happy with the service provided by Erjana from LIFE through the marketing and letting of our apartment. Erjana personally followed up on everything. She is proactive, courteous and professional and is pleasant to engage with. She got on with every task straight away, kept us informed, and last but not least, instinctively understood and dealt with any concerns we had along the way.
Hi Terese, thank you for your feedback. It's great you had a positive experience.
5/5
GoogleI have nothing more to say about Leah apart from excellent, excellent and excellent. She is very friendly with the biggest smile.
Dear James, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
1/5
GoogleWorst agency in London, I would not recommend at all! Completely unprofessional and you never talk to the same person 1. When I moved in, they did not know where the parking space was. It took them 2 months to locate it (which was in the end not the in the same building) 2. Never got the appropriate parking fob in 2 years (despite multiple chasers) 3. Specifically asked them to remove all the unnecessary items in the flat when I moved in. They confirmed that it was ok but never did it.. 5. No proper follow ups in 2 years despite some issues in the building 4. Moving out now and service is still extremely bad If you see this agency, leave!
1/5
GoogleLife Residential promised everything would be done according to our requirements, but once we paid upfront and signed the lease the property management failed to follow through. Though it was in the lease that the property would be professionally cleaned before moving in, the apartment was dirty with the previous tenants hair, filthy old bed linens, sticky counter tops, etc. I had to wait 6 months and write several emails before they put shelving in the refrigerator. The customer service is terrible despite paying over 25,000 pounds per year in rent. Please think twice before renting from this agency.
5/5
GoogleGreat service! Leah helped me look for an apartment, was super attentive and very helpful with my search - Thank you!
Dear joe, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleGreat experience. Lorraine did such an amazing job, she responded quickly, scheduled a viewing quickly and when it fit well for me, and made the contact with Life Residential super easy. Thanks very much!
5/5
GoogleThank you, Lorraine! Thank you for give me a chance to rent a wonderful property! Very good service and replied so quick!
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lorraine. Please do not hesitate to contact us again. Kind regards, Katie
5/5
GoogleDealt with Jack Laney, extremely professional, efficient, diligent, hard working team player. Thanks Jack for all your hard work. James
Hi James, thanks for your feedback. We're pleased Jack was efficient, diligent and hard working!
5/5
GoogleIt was a pleasure looking for an apartment with them. I received very kind, responsible, respectful, and professional service from Leah. She made the stressful apartment hunting process smoother and more fluid, with quick communication and concise answers.
5/5
GoogleErjana was very professional and personable. Nothing too much trouble. Highly recommend both her and the company.
Hi David, thank you for your feedback.
5/5
GoogleVery helpful and patient every step of the way, made moving significantly easier than other agencies I've used!
Dear Robin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleVery responsive property management service from Kalidass. Everything is taken care of to small details.PositiveResponsiveness, Professionalism
Hi Ming, thank you for your feedback on Kalidass' service. Great to hear.
5/5
GoogleGlad to run into this professional and very capable agency as looking for accommodation can be challenging.
Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
GoogleExcellent experience with Ralph. They were very helpful, knowledgeable, and professional throughout the entire process. Highly recommended!
Dear Kamil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Life Residential won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
