5/5
GoogleHighly recommend LiFE’s services! James in particular was tones of help to me and my brother in helping us find & secure a flat for university, every year. He has been so kind to us & is always on hand whenever we need anything.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,663 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,663 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat experience, friendly and helpful staff. They did a great job from organizing a visit to having me move in in less than two weeks.
Agent replied · 20 June 2024
Hey Yann, this is amazing! A two week turn around? This truly is incredible. We're always here to help, thank you for the review!
5/5
TrustpilotProperty renewal contract
Abby Gooptu did an excellent job in renewing our contract. She have managed to negotiate a little more than we expected on our rented property.
5/5
TrustpilotMarcus and Adam have been amazing when…
Marcus and Adam have been amazing when I needed help to change tenancy, they are amazing and i’m really thankful for them!
4/5
TrustpilotGiada Di Carlo
We have been very happy recently with Giada’s service level in the matter of the renewal of our contract with tenants. Thank you for the great service!
Agent replied · 23 August 2024
Hi Grahame, thats great to hear Giada has helped you in the renewal of your contracts with tenants! Thanks for sharing
5/5
TrustpilotGood experience with Abby from the Renewal Department
Good experience with Abby from the Renewal Department, she was efficient and we reached an agreement to renew our tenancy for 2 more years
5/5
GoogleEvelyn NtiGyan has been very responsive! She has acted quickly and resolved issues associated with a property Life Residential manage. Thank you!
Agent replied · 20 June 2024
Hi Neel, thanks for your feedback!
5/5
TrustpilotAppreciation & Gratitude
Had the pleasure in dealing with Ms Amrita Rathod who has been following-up closely showing great dedication and professionalism in her work.
5/5
TrustpilotOur experience has been excellent no…
Our experience has been excellent no doubt. Representatives who have been talking to us have been extremely helpful, supportive and courteous. Thank you Life residential team.excellent
Agent replied · 23 August 2024
Hi Mr and Mrs Raza, thanks for your feedback. We're pleased you've had an excellent experience dealing with our LiFE team!
5/5
TrustpilotExcellent and efficient service…
Excellent and efficient service provided by Amrita. Happy to have such outstanding Renewals Consultant to take care of my property. Thank you again!
1/5
TrustpilotDreadful customer experience
Dreadful customer experience - unhelpful, unprofessional & rude.
5/5
TrustpilotClaudio took over our coverage and he…
Claudio took over our coverage and he has been absolutely great at all levels ! he was able to solve our issues at a timely matter , we waited for 2 months and he was able to manage in less than 2 weeks.
5/5
TrustpilotLIFE Resdential's performance on tenancy renewal...excellent
LIFE Resdential's performance on the tenancy renewal was excellent from my (landord's) point of view...very efficient and seems to have gone very smoothly with the tenant.
Agent replied · 17 June 2024
Hi David, great stuff! We're glad everything ran smoothly for you! Thanks for sharing
5/5
TrustpilotI was very satisfied with the flat management
I was very satisfied with the management agent Rebecca. Fully supporting and assisting in management of the flat and solving all the problems.
4/5
TrustpilotMy relationship with Life Residential…Efficient service
My relationship with Life Residential hasn't always been great but once Hayely gets to my emails, she is quick and efficient, and gets the job is done.
5/5
GoogleGreat experience with this agency, especially with Amy Howe who has been an incredible agent all the way through the process. Helpful, available, easy to communicate with, she made it so smooth and easy. And I absolutely love the flat. Totally recommend !
5/5
TrustpilotTenancy Renewal - Great work
Sham, Renewal consultant for Life Residential, completed my renewal very diligently, professionally and in good time frame. Well done. Thanks
Agent replied · 17 June 2024
Hi Omas, that's great to hear. Nice work, Sham!
1/5
GoogleThey exist until you sign the contract. Then, they disappear. They don’t care about your problems. Strongly recommend to stay away from this agent
Agent replied · 20 June 2024
Hi Gokhan, thank you for the feedback. We're sorry you're unhappy with the service provided. Unfortunately, your Property Manager was off at the time of your enquiry so no action was made. However, to avoid this happening again please email the team or contact our reception who will be able to assist with your enquiry. Thanks
5/5
GoogleI had the pleasure to deal with Kyle. He was very professional, responsive and cooperative with me. He was very accomodating of my requests and provided me with great support before, during and even after the contracting process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Trustpilotperfect Renewal Department
we are very satisfied with the follow-up of our rental contrat with the agency, everything was clear and precise with Mr Gooptu
1/5
TrustpilotMore and more spam marketing material…
More and more spam marketing material put into my letterbox despite telling them not to.I'm at my wits end and to leave a review here, and encouraging my fellow residents to also leave reviews is the best we could do.
5/5
TrustpilotAbby in Renewals did a great job of…
Abby in Renewals did a great job of negotiating the rent renewal between myself and the tenant. She was polite, very quick to respond and negotiated a fair settlement.
5/5
TrustpilotLauren swiftly handled communication…
Lauren swiftly handled communication with the block management company to resolve a few building issues we'd been having. All fixed now, thanks again Lauren!
Agent replied · 17 June 2024
Hi Ian, that's great to hear! Thanks for your feedback!
5/5
TrustpilotAmritha did a great job
Amritha helped me negotiate with my landlords and secured a deal which include no rent increase. I’m satisfied. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
