5/5
TrustpilotThans Nicola for all the helps every…
Thans Nicola for all the helps every time～
Agent replied · 17 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,663 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,663 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery happy with my property manager Cristina Luntraru
Cristina Luntraru has swiftly dealt with the reported issues and resolved them smoothly. She is responsive, professional and great to work with. I hope she remains my property manager.
5/5
GoogleI’m very satisfied with life residential and my property consultant Kwok kwong Lam really helps us out with everything! Thank you so much 国光👍 …
Agent replied · 20 June 2024
Hi Xiaoxuan, great to hear!
5/5
TrustpilotTo make sure how to be a good agent
The person is really responsible and will to spend her time to do the job perfectly. she also understand how the landlord think that is great
5/5
TrustpilotHats off to Abby Gooptu,Renewal Consultant…
Abby Gooptu,Renewal Consultant ,expeditiously completed the lease renewal process and, throughout, kept me ,as Lessor,informed of progress.I wish to commend him for being so efficient.From Dheerendra Kumar Dabee
5/5
TrustpilotOverall my expirence with life…
Overall my expirence with life residential has been good,Shamira’s was very prompt with her responses, returned our deposit back swiftly, her communication was great, very polite and well mannered.
5/5
TrustpilotI just wanted to say how pleased I was…
I just wanted to say how pleased I was with the way Kalidas solved the problems I had both with my washing machine and the lack of hot water He was very polite and helpful and solved the problems in a very short time
1/5
TrustpilotUseless & unhelpful
Useless & unhelpful call with agent there who didn't know what she was talking aboutWas promised a call back & never received one
5/5
TrustpilotWonderful service.
Wonderful help from Ilinca, attentive to tenant/landlord’s needs.
Agent replied · 23 August 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
4/5
TrustpilotMy experience with Life Residential was very good
My experience with Life Residential was very good. I believe that the reference and credit card charges are rather high. All the rest are in a very good level.
Agent replied · 17 June 2024
Dear Konstantinos, thank you very much for your feedback - it's great to hear you've had a good experience with LiFE!
5/5
TrustpilotWorking with this agency has been a…
Working with this agency has been a pleasure
Agent replied · 23 August 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
1/5
TrustpilotVery bad experience for on-going service
The services it not good at all on on-going maintenance of the flat, the handling method by Life Residential consultant for consumable part of the flat doesn't make any sense.
5/5
GoogleI was very happy with Harry's service, he was very professional and ensured all our needs were met. Highly recommend!PositiveProfessionalism
Agent replied · 20 June 2024
Hi Simran, thank you for your feedback on Harry, we're really pleased to hear it!
5/5
TrustpilotGood experience with Life Residential…
Good experience with Life Residential and with Savanna Chan, the agent there. She dealt swiftly and efficiently with a problem that I had and is always responsive.
Agent replied · 17 June 2024
Hi Philip, thanks for your feedback!
5/5
TrustpilotGreat Service
Ms Noor has provided very good support throughout the tenancy and usually very responsive to my questions or request for updates. Overall very satisfied with the services so far
Agent replied · 17 June 2024
Thanks for your feedback Aaron. We're pleased that Noor has offered you great service as your property manager and has been responsive and supportive. We really appreciate your time, thanks again. Please let us know if there's anything else we can do to improve.
5/5
GoogleIt was a pleasure working with Jack Piggot. He was efficient, responsive and more importantly, helped us negotiate an excellent rental contract. Highly recommended!
Agent replied · 20 June 2024
Hi Darius, thank you for your feedback - we are very lucky to have Jack!
4/5
GoogleI just rented a flat from life residential it was easy and great Want to thank ervis Plus wish this service will be good till the end of my tenancy And not just the beginning
5/5
GoogleHad a great experience with searching a flat with Kaspar. He was extremely responsive and added tremendous value to the negotiation process. I highly recommend him!
Agent replied · 20 June 2024
Hi Tony, thank you for your kind words and advocating Kaspars on his hard work.
5/5
TrustpilotGreat service from Rosita
It was great dealing with Rosita and getting an issue with our flat sorted.She was quick to pick up our emails and get things moving. She kept up in touch with what has happening and got things resolved quickly. Couldn't ask for more.
5/5
TrustpilotKalidass managed my case with great…
Kalidass managed my case with great efficiency and professionalism. Highly recommended
5/5
TrustpilotGood start fro Carlos
Happy to provide review for Carlos. Tough call replacing Brogan but doing very well so far. Prompt, proactive communications and all matters handled well
Agent replied · 17 June 2024
Hi Michael, thank you for your feedback on Carlos! We're happy that things are moving smoothly.
5/5
TrustpilotExcellent professional service from …
Excellent professional service from Pardeep Wilkhu Property Consultant who helped us to find a new tenant very quickly. Thank you also to the rest of the team involved.
Agent replied · 23 November 2024
Hi Susie, Lovely to hear that your experience with us was so pleasant, we pride ourselves on our professionalism! We realise that our clients are of the utmost importance 😊 Have a wonderful day and thank you for your feedback!
5/5
GoogleAmy did a superb job running the process--she is highly responsive, pragmatic, and always a pleasure to speak with. Truly a safe pair of hands. Would not hesitate to recommend LiFE to a friend.
5/5
TrustpilotClear communication and responsive to…
Clear communication and responsive to propositions for deliberation
Agent replied · 23 August 2024
Thank you for your kind review. We’re pleased to hear you’re happy with the service provided.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
