Trusted Agent profile · London
★★★★★
1,665 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,665 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
TrustpilotSergi and all the Team at Life…
Sergi and all the Team at Life Residential are always helpful and professional at all times. They respond efficiently to my requests and it is a pleasure working with them.
Hi Budwig, thank you for your feedback on Sergi and the team. We're really pleased to hear you enjoy working with us; all we can say is, ditto! And thank you for choosing LiFE.
4/5
Trustpilot"I'm really impressed with your attention
"I'm really impressed with your dedication and professionalism throughout the process. Your attention to detail and excellent communication made everything so much smoother. Thank you for your outstanding service!"
4/5
TrustpilotReally pleased with Life Residential
Really pleased with Life Residential. They have been professional, efficient and reliable in the three years or so they have looked after our property. Keep this up and we will award the elusive fifth star.
Michael, your kind feedback is much appreciated. We're glad to hear you're pleased with us and we're very happy to have yourself as our trusted long-term client.
5/5
TrustpilotGiada provided an excellent service…
Giada provided an excellent service throughout, and represented our interests in negotiating the lease renewal with increased rent payable.Really pleased, thank you very much for your efficiency, support and effectiveness. Great service thank you.
Hi Susie, thanks for your feedback. It's great to hear how pleased you are with Giada's support in your renewals! Well done Giada!
5/5
TrustpilotFive stars for Cristina Luntraru
Five stars for Cristina Luntraru. She always gives me the most prompt and efficient service. I rely on her 100% and she never fails me. She’s a lovely person too!
Hi Val, thank you for your positive comments on Cristina, we're sure she'll be happy to hear this lovely feedback!
5/5
GoogleSally one of the negotiators helped one of my very good clients out to find them a beautiful one bedroom flat and from start to finish she has been extremely professional and i will be returning my business again with her.
5/5
GoogleVery exciting to work with life residential, they are very friendly to show me the different property and specifically find what I need. BTW the clear guide is very helpful for me.
Hi Wu, thanks for your feedback. We're glad you found the right property! Thank you
5/5
TrustpilotAnother great year with Wesley…
Another great year with Wesley Robinson! As always, he has helped our clients with a seamlessly professional rental service.
5/5
TrustpilotLife Residential were fantastic! Keep up the great work :)
Life Residential were superb specifically Giada in renewing my tenancy for a further 24 months. Pro-active, responsive, intelligent and following up on any contract issues.Thank you for a great service and peace of mind.
Hi John, what lovely feedback for Giada. We are so pleased that she has been easy to work with and has given you peace of mind. Thanks very much for your time.
5/5
GoogleVery satisfied with Regan. Felt like he did a great job helping me through the search process and then facilitating the entire process until moving in. Highly recommend him
Hi Jan, thank you for your feedback. It's great to hear that Regan did a great job and you recommend him further.
5/5
TrustpilotGreat Experience with Tianna
Great Experience with Tianna. Tianna very recently took over as our property manager. She was very kind to inspect the house and fix the issues immediately with close follow ups
3/5
TrustpilotOn the whole good service
We have had many staff deal with our issues and this causes problems.Property Managers seem transient but if you Email the issue to the Business Development Manager it always dealt with so can't complain
Dear Susheela, thank you very much for taking time to let us know how we're doing - your feedback is greatly appreciated. We are very sorry to hear you don't find our Property Management team entirely helpful. One of our Property Management Senior Team Leaders would be happy to give you a call next week and discuss specific issues with yourself. In the meantime, please do let us know if there's anything we can help you with.
5/5
TrustpilotA pleasure to deal with
As a renter, my experience with my property manager Shruti from LIFE Residential has been great so far. She's been professional, reactive and attentive to my requests. She has been also diligent in warning me proactively about mishaps with the building's management, and she's helped make arrangements when necessary.
5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Make you feel very comfortable in your home
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotAbby from the renewal department
Abby from the renewal department was very efficient, being quick with replies and clear in the explanation of the renewal terms. Made the renewal process very smooth. Thanks again
5/5
TrustpilotLots of really good communication and…
Lots of really good communication and clarity from Alisha François
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotMelody did a great job
Melody did a great job, she balances the requirements of both parties really well and was attentive and timely with her responses to me throughout the process. Well done!
5/5
TrustpilotExcellent service
Excellent service - Abby from the Renewal Department got us the exact deal we wanted. Highly recommend!
5/5
GoogleAmazing experience and would recommend life Residential to anyone trying to find a place in London! Being abroad during my search it wasnt so easy. Thanks to Mo Waleed the letting consultant everything was super smooth, flexible and yet very efficient! Mo was extremely kind and reactive! Thank a lot for your helpPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotRenewal Consultant
I had the opportunity to liaise with Chris Mitsatsos from Life Residential as a Renewal Consultant and was extremely helpful and kind during the process. He kept us very informed of all the steps, pricing and provided fantastic support over the renewal. A pleasure to liaise with him!
5/5
TrustpilotCristina
Cristina, was really helpful and specially in a new set up like Stage Apartments, she literally saved me so much anxiety and stress. Thanks a lot for your help.
5/5
GoogleI had a really good experience with Ervis from life residential, he has been really helpful with sending me all the details of the property, and efficiency when going through the documents, which has helped me settle down quickly.
5/5
TrustpilotProfessional Agent and Consultant
The agent is really professional and considerate. Their consultant, Kareem Mitchell helps us to rent a ideal apartment but also he is patient in the progress of referencing. Besides, the property is great, with excellent facilities and convenient location. I think it is a great experience with life residential.
5/5
TrustpilotEverything has arranged seamlessly and…
Everything has arranged seamlessly and very professionally by Abby (Gooptu) in extended tenancy of the apartment at 62 Moore House London E14 9NL and would like to send my thanks and appreciation in return Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
