Trusted Agent profile · London
★★★★★
1,664 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,664 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI can recommend Life Residential based on my experience of a recent sale with them. The staff were friendly, helpful and professional keeping me well informed through the process.PositiveResponsiveness, Professionalism
Hi Lesley, thank you for your feedback!
5/5
GoogleI worked Regan to find myself a flat and he was amazing. He was kind, responsive, and took the time to walk me through my many questions. I would absolutely recommend working with him!
Hi Rosemary, thank you for your feedback. Regan is a brilliant member of our team; we are very lucky to have him!
5/5
TrustpilotIt was so great to have Abby in Life Residential to help me
It was so great to have Abby to help me negotiate and complete the renewal of the tenancy agreement. As a landlord, I just need to advise i want in a few words.
5/5
TrustpilotGreat Service
I would just like to highlight one of the staff of LIFE Residential - Aneta Studnicka, Property Management Team Leader. She always provides a first-rate service and is extremely efficient - the perfect person to have managing your property!
Hi Anthony - what lovely feedback for Aneta! Thank you very much for taking the time to tell us how she has offered you a great service - we are so pleased. Have a lovely weekend 😊
5/5
TrustpilotVery pleased with Lorretta as our…
Very pleased with Lorretta as our property manager! She is very efficient and fast at resolving issues.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
GoogleI really appreciate KWOK’s help with finding me a flat. He really tried his best to meet with my requirements for the flat. I’ll definitely recommend my friends to rent through life. Very good agency.
Hi Yaxien, thank you for your feedback on Kwok and for recommending LiFE as an agency!
5/5
TrustpilotLease renewal
Discussed with Chris renewing the lease on our flat and within a day it was all agreed and sorted. Excellent service!
Dear John, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Asma, Customer Relations Team
5/5
GoogleKyle Yousif from Life was really professional and showed me flats which were corresponding to my needs! Very responsive and helpful and made my flat hunt experience much smoother!
Hi Bai, thank you for your feedback!
5/5
TrustpilotWell done, Abby Gooptu
Ms Abby Gooptu of Life Residential Renewal Department has done a very good job in renewing the tenancy of the existing tenant. The targeted rental has been achieved and document duly completed satisfactorily. Very efficient.
5/5
TrustpilotEmily Lightley at LiFE Residential has…
Emily Lightley at LiFE Residential has always been polite and professional, making the service at LIFE excellent.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
Trustpilot“A Great Experience with Adisa!”
5/5
TrustpilotRenewal in a timely manner
He managed to negotiate well with tenant & get my proposal accepted by tenant & duly signed the renewal tenancy.
1/5
Trustpilotterrible agents
terrible agents, fake reviews over 4 stars
5/5
TrustpilotProperty manager's services in relation to kitchen tap issues
The property manager has provided an excellent service in resolving issues with the kitchen tap in my apartment. The issue was resolved in less than 1 day after I reported it. The property manager has quickly arranged for a specialist to come and fix the tap - all whilst keeping me fully informed. Thank you for a fantastic service!
5/5
GoogleWe had a great experience with Kyle to find an apartment in central London! Very helpful, honest, quick replies, always friendly. Would definitely recommend working with him!
Hi Ilse, that's great to hear! Thank you for your feedback.
4/5
GoogleRecently moved into an apartment here and am really receiving amazing service from our property manager Savanna Chan! Always quick to respond and incredibly helpful and clearing up all our issues!
Hi Alexandra, great to hear Savanna has helped you with issues you've encountered. Thank you for your feedback.
5/5
GoogleI had a very satisfying experience with Life Residential. They are very professional, helpful, reliable, fast responder & excellent in communicating with the client. I'm very happy to deal with them.
Hi Nawara, it's great to hear that you are satisfied with the service provided by LiFE. Thank you for your feedback.
5/5
TrustpilotQuick Response, Closely Follow-Up & Smooth Deposit Refund Process
The is great for me to experience the team of LiFE Residential (Kalidass Uvaraj and Jahdel Martin-Clarke) who provide quick response and closely follow-up services during the tenancy period. Also the deposit refund process is easy and smooth.
5/5
TrustpilotReview of experience
Darcey Nicholls my property manager, she is very responsive and care for tenants. When I had problems and she is always there to help, and always so patient and friendly. Thank you for being so kind to tenants!
5/5
TrustpilotThey helped me with a pressing issue…
They helped me with a pressing issue very quickly and to my complete satisfaction.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotGreat help from Jack Piggott on rental…
Great help from Jack Piggott on rental agreement extension, professional, courteous and efficient, much appreciated thank you!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotVery fast and helpful response.
Very fast and helpful response.I asked for some information late one evening, Next morning when I turned on my computer after breakfast there was an email from Rosita with the information I requested.
4/5
TrustpilotSergi and all the Team at Life…
Sergi and all the Team at Life Residential are always helpful and professional at all times. They respond efficiently to my requests and it is a pleasure working with them.
Hi Budwig, thank you for your feedback on Sergi and the team. We're really pleased to hear you enjoy working with us; all we can say is, ditto! And thank you for choosing LiFE.
5/5
TrustpilotMy property manager
My property manager, Lauren, has been amazing at sorting out any maintenance issues in the flat, such as speedy replacement of a washing machine, coordinating with the landlord, arranging installation, etc. Couldn't ask for more!
Hi Ian, thank you for your feedback. Sounds like Lauren was there from start to finish! We're extremely pleased it's now sorted for you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
