Trusted Agent profile · London
★★★★★
1,664 reviews across 2 platforms
Unit 11 Flagstaff House, St. George Wharf, London, SW8 2LZ
Life Residential's office in London, at Unit 11 Flagstaff House, is rated 4.5 out of 5 across 1,664 reviews on two platforms, including 518 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotPerfect job Chris!
For 6 years of experience with you, Chris is the best. We waited 2 weeks and more than 10 emails with another employee for a lighting problem. Stupid questions, reminders that I will pay if no problem is found and others. Chris is working with 2 words and the problem is solved the next day. Thanks Chris for the perfect job!
5/5
Trustpilotgood service
Emily is very good communicator who email me regularly and kept me in details about tenancy agreement and happy with her good service.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
4/5
TrustpilotGreat service by Claudio- He is always…
Great service by Claudio- He is always there when i need support and follows up with any outstanding queries. Thanks Claudio!
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotAmrita Rathod recently managed a…
Amrita Rathod recently managed a tenancy renewal for a property in London, the service was professional and prompt - with complete transparency and clarity. Delighted to have Amrita at LiFE taking all of the stress out of the process!
5/5
TrustpilotKareem was very kind and helped us with…
Kareem was very kind and helped us with all of our questions to ensure a smooth move in process. Highly recommend him and Life Residential.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotI recently worked with Abby Gooptu for…
I recently worked with Abby Gooptu for my contract renewal and was really impressed with her service. She was super patient and helpful throughout the whole process, making everything straightforward and stress-free. Really appreciated her help and would definitely recommend her.
5/5
TrustpilotAmazing experience
Claudio was really helpful. He always responds within minutes to emails and resolves issues quickly. Super friendly, kind and reliable. Thank you!
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotLauren Turner
Lauren has consistently demonstrated exceptional efficiency and outstanding service as our property manager. Her attention to detail and proactive approach ensure any issues are promptly addressed, often before we notice them. We are incredibly grateful for her dedication and wholeheartedly recommend her as a top-tier property manager.
Dear Dek, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotLife team conducted the meeting in a highly professional manner
Life team conducted the meeting in a highly efficient and professional manner . My property manager Ms Darcey Nicholls and property sales manager Valentins were on time and satisfied me with my questions and any concerns . Happy to have met them .
4/5
GoogleGreat service from Nine Elms Riverside, made it easy to move. Shown the property by Aiste who was pleasant, professional and very helpful. Stayed in touch throughout the moving process to ensure we had as much information as we needed and liaised promptly with the landlord as needed . Process was also made easy with the online portal.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleAiste was great in securing our tenancy for us quickly and efficiently. She was always very clear and informative, and kept us updated along the way. It was definitely the quickest turn around I've had in my 5 years of renting in the city and would highly recommend her to anyone looking for a place in the Nine Elms area!
5/5
Trustpilot5 Stars :)
Rosita has been super responsive and helpful for the duration of our tenancy, even after it ended
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotShruti Shrungarpure is patient and nice…
Shruti Shrungarpure is patient and nice property manger, my roommate and I are really satisfied with her help on the repair arrangement!
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotKarim was excellent with his…
Karim was excellent with his hospitality and definitely made the process of securing the house and moving in easier than it would have been.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
TrustpilotInna Sholdanenko was our Property…
Inna Sholdanenko was our Property Manager for a number of yours. She delivered great customer service to us, always has been very helpful, professional, knowledgeable and always represented our interests well and fairly.We wish her well for the future.
Hi Susie, thank you for your feedback - we're really pleased to know that Inna has offered great customer service! We'll pass on your good wishes.
5/5
TrustpilotJack Piggott is very responsive when it…
Jack Piggott is very responsive when it comes to any queries I have in respect of my rental, including arranging repairs.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleSally was helpful and efficient in arranging the letting of my flat. All went very smoothly.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
GoogleAmazing service, thank you so much to the team!
Dear Gertjana, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
5/5
GoogleKyle was helpful and responsive with our property search. We found a suitable flat in a short time and happy with the service of Life Residential.PositiveResponsiveness, Professionalism
Hi Zsusanna, thank you for your feedback. It's great to hear Kyle was able to find you a suitable flat in a short space of time!
5/5
GoogleAiste was extremely helpful and professional in helping me find the right property. I was in a difficult situation as I was moving and committing to somewhere without physically viewing it as I was out of the country and she made sure that everything was as convenient as possible and that I was fully comfortable before committing. Highly recommended
5/5
TrustpilotRenewal
Ludmila Carvalho handled my renewal with great professionalism! I got all I asked and Ludmila made sure everything went smoothly for me. Top notch service!
5/5
GoogleI had a really good experience with LiFE Residential. Many thanks to Chris Hulme, who helped me found an amazing place to rent. Chris is really nice and helpful, he had answered all my questions. Highly recommended!!!
Hi there! Thank you for your feedback - great to hear that you found Chris helpful, and enjoy your new home!
4/5
TrustpilotResponsive, Polite, Easy to Reach
I've had a generally positive experience with Life Residential. The service has been good, and the property manager, Kalidass Uvaraj, is always helpful and polite. The management team is responsive and easy to reach, which makes a big difference. If there’s one area for improvement, it would be the speed of handling maintenance issues. Overall, a solid and professional team!
5/5
TrustpilotRosita Kausiute Senior Property Manager
Rosita Kausiute is extremely responsive & highly considerate of our needs as Landlords & seems to genuinely care for our property & tenants, always going that extra mile. She is a landlord's dream. Long may Rosita continue to look after us. Thankyou most sincerely.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Life Residential hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Life Residential won Gold in The Trusted Agent 2026 awards.
