Life Residential reviews

★★★★★ 5/5

Google

Vanessa and her colleagues at Life Residential have consistently managed my rental property in Greenwich in an efficient and professional manner. I would highly recommend Vanessa and her team to anyone considering renting a property through Life Residential.

Paul · 21 February 2024

★★★★★ 5/5

Google

Life Residential has been very helpful with finding the right apartment for me. Especially Jahzeil who has been very communicative and helpful in showing us the right property for us.

Rakshak · 7 September 2025

★★★★★ 5/5

Google

Jahzeil has been very helpful while renting the flag! Very responsive and aims to solve any doubts as soon as they arise.

Eve · 11 November 2024

★★★★★ 5/5

Google

Great experience. Daniele helped throughout and was very clear. He was proactive, highly knowledgable and professional. Amazing communication from start to finish.

Rabin · 2 April 2026

★★★★★ 1/5

Google

Avoid! We vacated a property in January and still haven't got our deposit (<£1,500) paid back (more than 4 months!). The worst agency we have ever dealt with. Even though they portrait as quality properties and service they have a horrible customer service, have very poor communication approach and, all in all, an experience that, if we knew at the time, we would have avoided. Simply horrible and a constant headache to deal with. I can see you have replied to my review way quicker than you do to our emails requesting our deposit to be paid back (again, it has been more than 4 months without our money been paid), which clearly shows your priorities.

Pablo · 21 May 2024

★★★★★ 5/5

Google

Our agent Jahz was fantastic throughout the whole process. During what normally is a stressful time, he provided excellent support and made the move in smooth and easy.

Peter · 29 July 2024

★★★★★ 1/5

Google

Poor service, mainly from their Property Management team. They ignore you, don't provide good service and don't even reply to you on a timely manner. It's been a month a half that I left the property, landlord agreed to return 100% of deposit and they don't reply to my e-mails and I haven't received it back. After 4 years of being a Life Residential client, I have moved out and very unhappy. Will not do business with them again!

Julio · 30 May 2024

★★★★★ 5/5

Google

Jahzeil Reid and team have been very helpful and responsive in finding a new tenant for me recently. All interactions have been smooth and Jahzeil has also supported me in adding a personal touch welcoming the new tenants. Many thanks

Astrid · 23 November 2023

★★★★★ 5/5

Google

Beth was great help from start to finish in getting our flat sorted! Would highly recommend 👌 …

Ben · 17 December 2024

★★★★★ 5/5

Google

Bethany made our experience a breeze! It was quick, efficient and easy.Really helped making the move as smooth as possible.Would recommend

Niall · 2 November 2024

★★★★★ 5/5

Google

Tianna Wilson has been very helpful so far as a property manager. She responds quickly when I’ve had problems with the flat and has been very friendly.

Cristina · 27 July 2024

★★★★★ 1/5

Google

Disappointed Client Experience with Life Residential I regret to inform potential clients of Life Residential (LR) about my deeply unsatisfactory experience with their services. During my one-year tenancy with LR, I was subjected to exorbitant rent hikes, paying £2300 per month, while the same property was advertised for £2100 just a year later. Despite agreeing to a new rate of £2150 and offering to pay three months upfront, LR suddenly demanded six months' rent in advance, exploiting our urgency and financial situation. Moreover, our (family with kids) living conditions were abysmal, with broken toilets persisting for 10 out of 12 months, centipede infestations, balcony locks dysfunctional, and mold-ridden dining chairs. These issues were only addressed 10 months into our tenancy, and LR had the audacity to advertise the property as vacant in February 2024. Communication with LR's representative, Esmee Farrugia, was virtually non-existent, with calls unanswered and emails ignored. Despite presenting evidence of these issues, LR refused compensation and withheld my deposit. Post-checkout, LR attempted to unjustly deduct fees for pre-existing damages, further highlighting their unprofessionalism and lack of integrity. I implore @liferesidential.co.uk to address these grievances promptly and rectify the situation. LR's dismissive attitude and disregard for tenant welfare are utterly unacceptable. Please investigate the email Trails with your office to verify the genuineness of my case ( at 169,11th floor, 25 Barge walk, North Greenwich )

Sebastine · 21 April 2024

★★★★★ 5/5

Google

Jahz was really helpful during our rental process and was happy to answer any questions we had. Helped us find our home.

Bradley · 10 October 2024

★★★★★ 5/5

Google

After its all said and done the team at Life Residential was spot on and helped us find a new home. Highly recommended and Jaz was proactive and helpful.

Tonderayi · 21 May 2024

★★★★★ 1/5

Google

An awful awful property management &letting company, we have had significant stress, upset and issues with this company, they are slow to respond to issues, send really impersonal and careless responses to emails and in my view don’t care about the tenants. We had to endure over 12 weeks of a significant mould issue in the flat which caused us to move out of our main bedroom to avoid breathing in black mould. The case was not treated promptly or with care, our concerns were ignored, the team (despite mould growing through the hallway to our bedroom) denied on multiple occasions that we had any issues and tried to play them down, throughout the process, no one took accountability. We were eventually left with 3 0.5mx0.5m holes in the walls for over 8 weeks in the middle of winter, which we had to chase for weeks to get fixed. - we asked for a rent reduction early on through the issue, whilst we were living in the spare room. We were fobbed off by the team and told to wait until it was fixed - obviously that then materialised into such a poor offer for compensation, something they should have been transparent about and communicated with us before and during the significant disruption to our living. I would never ever go anywhere near this company again - warning to tenants and landlords - if anything goes wrong the experience is absolutely horrific.

Catherine · 22 March 2024

★★★★★ 4/5

Google

Thanks to Vanessa and the team, We have always had our property rented out with good tenants, receiving prompt payments and updates about the tenancy. Please keep up the good work !!!

Duncan · 22 March 2024

★★★★★ 5/5

Google

Although I ultimately didn't rent a place with Josh Ward, a lettings consultant at Life Residential Greenwich, I feel compelled to leave my review. Throughout our interactions, Josh demonstrated a genuine eagerness to assist us in finding a suitable property. He was exceptionally informative and articulate, always readily available to address our inquiries and concerns. Despite not finalizing a rental through him, I wholeheartedly endorse his services. Josh Ward exemplifies professionalism and dedication in his role. Kind regards, Ricardo Bega

Ricardo · 22 March 2024

★★★★★ 5/5

Google

We’ve been with Life Residential for over 10 years, and during this time, they’ve consistently found reliable tenants with minimal turnover, which is crucial for us. Their service has always been professional, prompt, and they keep us well-informed throughout the process. Additionally, they regularly follow up to ensure there are no issues with the ongoing management of the property and address any concerns that may arise.

Prabhu · 11 November 2024

★★★★★ 5/5

Google

Both Benjamin and Holy were great. Benjamin helped us a lot throughout the whole rental process and thanks to him we managed to get a beautiful flat we really like!

Ipek · 21 April 2024

★★★★★ 5/5

Google

I have had really Good experience - the team is very professional and quick in securing the tenants. I …

Tallah · 16 March 2026

★★★★★ 5/5

Google

Overall smooth process working with this company. Agent Jahzeil has been very helpful and patient from viewing stage to securing the property for us.

Redd · 27 July 2024

★★★★★ 5/5

Google

Daniele helped us rent out our apartment and was quick to respond to all our enquiries. Great service throughout!

Alice · 19 March 2026

★★★★★ 5/5

Google

Kyle was extremely helpful and informative throughout the process. He went out of his way to help the clients on more than one occasion too. He had extensive knowledge and information regarding the property, was enthusiastic, and willing to help with any requests or further queries that one may have. Would highly recommend Kyle for any rentals in the Greenwich area!PositiveQuality, Professionalism

Harry · 21 June 2020

★★★★★ 5/5

Google

Jahz was great, highly recommend him for your property searches!

Harrison · 10 January 2026