Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI had a very positive experience with Gibril from Life Residential. He was very informative, happy to keep me up to date and adjust the search quickly based on my requirements and made extra time whenever I needed it. He made a stressful time more manageable. Unfortunately not the same can be said about all agents at this office. Gibril was running late to one appointment and another agent took his place to show me around. While I understand he was not fully prepared for the viewing, he displayed a clear lack of interest and my impression was he just wanted the viewing to be over and saw it as a nuisance. I would highly recommend Gibril for anyone looking for an apartment but to be mindful as not every agent shows the same level of professionalism. I did not end up renting through them so I cannot comment on their service past viewings.
Christina · 26 March 2026
Agent replied · 16 April 2026
Dear Christina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleI was glad to interact with Daniele Spadaro, an Italian professional who blends his warm Italian kindness with a typical English efficiency and punctuality. Daniele was very helpful on the occasion of a contractual renewal of a lease agreement for my flat; he took care of several details and showed understanding for my key requirements at a time when the UK laws on residential leases are changing significantly. He was also cooperative soon after signature of the contract, which is not common amongst real estate
agents. Daniele is very reliable, honest and pragmatic. Moreover, If necessary, he will make himself available at any time (very rare in London!). Highly recommended.
STEFANO · 26 March 2026
Agent replied · 20 June 2024
Dear Stefano, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with Daniele has been exceptionally positive. He managed the notice and check‑out process with a high level of professionalism, ensuring that every stage was handled efficiently and with clear communication.
Daniele took the initiative to liaise directly with the landlord, successfully negotiating an agreement for the early termination of my contract. His ability to coordinate all parties involved and facilitate a smooth resolution was greatly appreciated. Thanks a lot for all your help!
Albi · 26 March 2026
Agent replied · 16 April 2026
Dear Albi, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleThe previous letting agency struggled to find us a tenant for our Lewisham flat and we agreed to try Life Residential after speaking with Benjamin. They secured a tenant within 2 weeks and Ben has been very proactive and on the ball from start to finish. The tenants have now moved in and we got our first rent. Very happy with their service so far! Would definitely recommend!
Nicky · 5 December 2025
Agent replied · 25 December 2025
Dear Nicky, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleMoving into a new home is always challenging, and relocating to a new country makes it even more demanding. Thankfully, our experience with the company was excellent, Mr. Benjamin Dayo and his team guided us in finding a welcoming, child- and pet-friendly community.
Stal · 2 April 2026
Agent replied · 16 April 2026
Dear Stal, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleJahz was fantastic. He showed us a bunch of properties and was very helpful every step of the way once we chose the one we wanted. The whole process has been incredibly easy, and he’s been great at answering all our questions.
Mia · 19 March 2026
Agent replied · 16 April 2026
Dear Mia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleA huge thanks to Vanessa and her team at Life Residential Greenwich who were fantastic at finding us a new tenant for our property. They were thoroughly professional and clearly very experienced and knowledgeable about the market. They were …
Chanmesha · 16 March 2026
Agent replied · 16 April 2026
Dear Chanmesha, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleI had a fantastic experience with Bethany from Life Residential throughout the process of securing a flat in the Alaska Building. From start to finish, she was professional, attentive, and incredibly helpful. Bethany kept me updated at every step, ensuring the entire process was smooth and stress-free. Her friendly and approachable nature made it easy to communicate, and she went above and beyond to address all my queries promptly. I couldn’t have asked for better service. Highly recommend Bethany and Life Residential for their exceptional support and dedication!
Yashu · 18 December 2024
Agent replied · 24 December 2024
Dear Yashu, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a really positive experience with this agency throughout our rental process. Gibril was especially helpful from start to finish always responsive, professional, and easy to communicate with. He kept us updated at every stage, …
Alper · 16 March 2026
Agent replied · 16 April 2026
Dear Alper, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleI just wanted to take a moment to thank you to Keishan Simms for the fantastic job you did in helping my friends and I find our new flat. From the very first interaction, your professionalism, attention to detail, and genuine care for our needs were evident.
You listened carefully to what we were looking for and provided us with a range of excellent options. Your communication was clear, prompt, and always friendly, which made the entire process seamless and stress-free. You were patient with all of our questions and concerns and took the time to ensure we fully understood each step.
We are thrilled with the flat we’ve chosen, and it’s all thanks to your hard work and expertise. We couldn’t be happier with the service you provided and would highly recommend you to anyone looking for help finding a home.
Thanks again for everything!
Regards,
Jardel
Jardel · 11 December 2024
Agent replied · 24 December 2024
Dear Jardel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie
★★★★★ 5/5
GoogleI recently worked with Abs and the experience was outstanding from start to finish. His professionalism, clear communication, and genuine commitment to helping made the entire process smooth and stress-free.
Abs was always quick to respond, incredibly knowledgeable, and went above and beyond to make sure everything was handled efficiently. Every step felt well-organised and transparent, and their friendly approach made it easy to trust that I was in good hands.
Thanks to Abs hard work, the move-in process was seamless, and I couldn’t be happier with the service I received. I highly recommend them to anyone looking for a reliable and supportive letting agent.
Amina · 5 December 2025
★★★★★ 5/5
Google⭐️ 5-Star Review for Gibril at Life Residential Greenwich
I had an excellent experience working with Gibril at Life Residential in Greenwich. From start to finish, he was professional, friendly, and incredibly efficient. He communicated clearly throughout the entire process and always made sure I was kept in the loop.
What stood out most was his genuine willingness to help, he took the time to understand exactly what I needed and made everything feel smooth and stress-free. It’s rare to find a negotiator who is both knowledgeable and patient, but Gibril truly delivered on both.
If you’re looking for someone reliable, proactive, and easy to work with, I highly recommend Gibril. He made the whole experience so much better, and I’m really grateful for his support.
LIFE · 5 December 2025
★★★★★ 5/5
GoogleI had the absolute pleasure of working with Vanessa Hope from Life Residential, and I couldn’t be happier with the service she provided! From the moment we connected, Vanessa was professional, proactive, and incredibly knowledgeable. She went above and beyond to find the perfect tenant for my property, making the process seamless and stress-free.
Her attention to detail, excellent communication, and genuine care for her clients set her apart from anyone I’ve worked with in the past. Vanessa truly exceeded my expectations, and I’m so grateful for her expertise and dedication. If you’re looking for someone who will deliver outstanding results, I highly recommend Vanessa Hope!
Karla · 4 December 2024
Agent replied · 11 December 2024
Dear Karl, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had an incredible experience with Life Residential! Bethany, the lettings negotiator, was absolutely amazing in helping me find the perfect place to live. From the start, she was professional, friendly, and incredibly responsive, making what can be a stressful process feel seamless and even enjoyable.
Bethany truly listened to my needs and went above and beyond to ensure I found a property that suited me perfectly. Her knowledge of the market and genuine care for her clients really stood out. I couldn't be happier with the service I received and would highly recommend Life Residential, especially Bethany, to anyone looking for a place to call home.
Jordan · 4 December 2024
Agent replied · 11 December 2024
Dear Jordan, We really appreciate you taking the time to leave such lovely comments about Bethany. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a fantastic experience working with Life Residential Greenwich! Wanted to especially give thanks to Gibril who was extremely helpful throughout this entire process. Always helpful to answer any questions we had and greatly helped us to find properties specific to our needs. I would highly recommend to anyone looking to rent in the area.
Rohan · 16 September 2025
Agent replied · 23 September 2025
Dear Rohan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleAmazing Experience with Beth!
Beth is seriously the best! From day one, she made my search for a new place so much easier than I ever expected. She was super organized, communicative, and just on it. Even when a few hiccups popped up along the way, she didn’t miss a beat and went out of her way to make sure everything worked out perfectly.
She’s the kind of agent who makes you feel like you’re her top priority, always ready to answer questions, offer advice, and calm any worries. Thanks to her, I found the perfect place, and I couldn’t be happier.
If you’re looking for someone who’s professional and fun to work with, Beth is your person. Highly, highly recommend!
Bob · 27 November 2024
Agent replied · 11 December 2024
Dear Bob, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleBethany Jordan is an absolute rockstar! 🌟 From start to finish, she made the process of finding a place so much easier than I ever imagined. She’s incredibly understanding, super approachable, and genuinely cares about helping you find the perfect spot. 🙌
No question felt too silly, and she was always one step ahead with answers and solutions. Her attention to detail and her ability to really listen to what I wanted made all the difference. If you’re looking for someone who’s helpful, patient, and just all-around awesome, Bethany is 100% your person. Highly recommend! 💯
Segun · 22 November 2024
Agent replied · 11 December 2024
Dear Segun, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Bethany. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a wonderful experience with this agency. My family and I were searching for a new home, and we had the pleasure of working with Gibril.
He was incredibly helpful, friendly, and professional throughout the whole process. He took the time to understand our needs, arranged viewings promptly, and made everything feel smooth and stress-free.
The property he showed us was also lovely and presented to a very high standard.
We truly appreciated all his support and would highly recommend both Gibril and the agency to anyone looking for a property.
Oksana · 9 April 2026
Agent replied · 16 April 2026
Dear Oksana, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 5/5
GoogleI'm a landlord that's re-locating and needed help renting out my flat in Greenwich with speed and as hands-off as possible. I really enjoyed working with the team over at Life. Vanessa, Jaz & all the staff were super attentive. I originally went in person to say hi. They were very accommodating and quick to speak me, smiley and offered refreshments. We worked out a 90 day plan of action in the run up to when I needed to rent out. From there - the back & forth emails and calls were super useful and made the process smooth.
They offered:
1) great impartial advice
2) optionality to work with them on different plans while explaining the differences
3) weren't over-bearing or intrusive and ....
4) importantly always called ahead before flat viewings as my wife and I work from home.
I would highly recommend using them - thanks Life Team (there was small village of you in the end) from Tom + Maya + Tamu the dog
Thomas · 26 March 2026
Agent replied · 16 April 2026
Dear Thomas, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Katie
★★★★★ 3/5
GoogleEasy and quick move, thanks Benjamin!
Update post move in: was told explicitly flat was cleaned prior to our move in, that was not the case. Was very disappointed
Lizzy · 9 April 2026
Agent replied · 16 April 2026
Dear Lizzy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleWe have used Life Residential to let our Greenwich property for the last 12 years and their Lettings team under the management of Vanessa has been uniformly excellent - responsive, communicative and consummately professional. We have no hesitation in recommending them to any landlord.
. Steve & Mazza Gilmour
Steve · 20 September 2025
Agent replied · 20 June 2024
Hi Steve, thank you for your feedback! We're pleased Vanessa provided an excellent service and kept you informed along the way.
★★★★★ 5/5
GoogleExcellent experience with LiFE Residential. Esmee was incredibly professional, responsive, and effective. She resolved issues quickly and made the checkout process smooth, clear, and stress-free, providing all the necessary support and information.
Highly recommend, outstanding service throughout.
Ruslan · 30 December 2025
Agent replied · 9 November 2024
Dear Ruslan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleAbdur was very helpful and professional! He patiently showed us around three different properties in one afternoon and explained everything in detail.
Despite the pouring rain on the way back to the office, he remained cheerful and considerate throughout. He’s one of the best agents I’ve met in this area!
Yuan · 5 September 2025
Agent replied · 9 September 2025
Dear Yuan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleWe have stay at currently property for one year and about to leave, very good location and responsible staffs in this agent. Frankie who recently assist us as property Manager is super, we had issue with floor and wash machine which took a long time to fix ( not complaining but due to special component need to order) are now under progress to fix. Thank you!i hope our check out progress can be smooth as well!!!
李家晶 · 24 September 2024
Agent replied · 24 October 2024
Dear 李家晶 We really appreciate you taking the time to leave such lovely comments about Frankie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Negin Customer Relations Team
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