Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of working with Keishan and Bethany, and I couldn’t be more impressed with their service! Their professionalism, dedication, and attention to detail made the entire process seamless and stress-free.
They went above and beyond to ensure I found the perfect property to rent, always listening to my needs and offering invaluable advice.
Truly a dynamic and exceptional team that I would highly recommend to anyone looking for outstanding property agents!
I’m so excited and looking forward to moving into my new place!
Sasha · 11 November 2024
Agent replied · 11 December 2024
Dear Sasha, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Katie
★★★★★ 5/5
GoogleA special thanks to Jahz for his attention, dedication and quick and honest response. Big thank you also to the team for such a smooth operation in helping us finding a place to call home.
And big applause to their platform for a seamless setting up of accounts and documentation upload.
Sergio · 23 November 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
★★★★★ 5/5
GoogleVanessa managed to let the property before the pictures had even been taken. Thorough inventory service also. Very professional.
Only slight niggle was that the initial advised rent valuation was lower than what was achieved, however it was in line with historical rents in what I consider to be a generally undervalued development. There is an estate agent (not LIFE) in the development which has been influential in those historical valuations. Happy to have chosen to have gone with LIFE (which are in an adjacent development, and have achieved high values in that development).
Glenn · 22 June 2019
Agent replied · 20 June 2024
Hi Glenn, thank you for your feedback. Fantastic work, Vanessa!
★★★★★ 5/5
GoogleI would highly reccommend Harry Free. From the viewings to reference checks to moving in, Harry couldn't have been more helpful. Harry is friendly, and swiftly responds to questions and queries. He made what can be quite a stressful process of moving as easy as it can be. He's an absolute credit to Life Residential. Special mention also to Vanessa and Xantia who helped with the process :)
Update: Now with a bit of time living in the property we've found that the service just gets better. Our property manager Sergi DSantos has always been unbelieveably quick in getting back to our emails and resolving problems in lightening speed, all the while keeping us updated.
Edward · 22 June 2019
Agent replied · 20 June 2024
Thank you Edward, your review means a lot to us and to Harry.
★★★★★ 5/5
GoogleI highly recommend Vanessa and Harry of Life Residential Greenwich. Vanessa is a star in what she does. She found me a new home in London in under 2 weeks. She was efficient and organised viewing of 6 properties in 1 day, all done to my requirement as conversed on the phone. And she also helped to push and solve any potential rental problems posted by my family’s visa and all while keeping clear communication to help us understand the progress. As a new Londoner who just relocated from outside of the UK, all of these efficiency and efforts by Vanessa meant much more than a flat to me and instilled a lot of confidence in me starting a new life in London. I would like to thank Vanessa, Harry and the Life Residential team and also recommend them to anyone moving to London and especially the Greenwich area.
Victor · 22 June 2019
Agent replied · 20 June 2024
Hi Victor, thank you for such lovely feedback! We're ever so pleased the team in Greenwich were able to accommodate you and help you in your search of finding a property!
★★★★★ 5/5
GoogleI highly recommend Mr. Harry Free to anyone looking for an apartment and commend him for his professionalism, swift response and taking excellent care of his clients.
I rang LiFE Residential after having worked with two other lettings companies and was immediately impressed by the speed at which Harry worked. After a quick brief over the telephone, Harry lined up 4 viewings for me in under 2 hours, each adhering to my search criteria. However, what was most remarkable was when he recommended an apartment that was fresh on the market but wasn’t in my original search criteria (a west-facing apartment). Through a respectfully persuasive approach, Harry told me that I had to see the apartment to believe it and how right he was! It was an incredible apartment with sweeping views of the London skyline and clearly, Harry is a true advisor who has displayed a strong ability at anticipating the needs of his clients, even before they know it!
LiFE Residential was also a class-act when it came to handling my reference checks and move-in process; everything was smooth and easy. On move-in day, Harry made sure that everything went smoothly and he even walked me through the neighbourhood and gave me handy pointers on making my stay a pleasant one.
Sincere thanks to the LiFE Residential team and congratulations on having Mr. Harry Free on your team. He’s a champ, hands down.
Oliver · 22 June 2019
Agent replied · 20 June 2024
Hi Oliver, thank you for your feedback. We're so pleased you've had the pleasure of dealing with Mr. Harry Free who goes above and beyond in serving our clients. We're extremely pleased you managed to find an apartment and found the process easy. We truly hope you enjoy LiFE in your new home.
★★★★★ 5/5
GoogleWe didn't pick the property, so I could not vouch for the service they provide to tenants. However, our viewing with Jahz was very professional and transparent, and the communication before and after the viewing was absolutely smooth.
Stefano · 27 July 2024
Agent replied · 26 August 2024
Dear Stefano, Thank you for leaving a 5 star Google review. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleBenjamin helped me find good property and was very supportive through out the process. I had best experience working with him, highly recommend. Hope you will help us in future prospect too
Prashant · 26 March 2026
Agent replied · 16 April 2026
Dear prashant, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie
★★★★★ 5/5
GoogleI would highly recommend working with LiFE Residential, I worked with Jahzeil Reid and he was extremely helpful and offered me various flats from many properties. Even now as I'm settled into my new flat I find myself turning to him to inquire about anything I need or ask for help.
Shaima'a · 24 October 2023
Agent replied · 20 June 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
★★★★★ 5/5
GoogleAbdur from LiFE Residential Greenwich was brilliant. He showed me several properties, answered all my questions clearly, and made the whole viewing process smooth and enjoyable. Highly recommended!
Ilyas · 5 December 2025
★★★★★ 5/5
GoogleI had a great experience viewing a property with Abdur and Jahz. Both were friendly, respectful, and professional throughout the process. They were punctual and took the time to walk me through the property, answering all my questions … More
Mokaddesh · 7 August 2025
★★★★★ 4/5
GoogleOverall Life Residential are very helpful, I dealt with Harry Free who was excellent from the first day I called to enquire about a property until the day I moved in. One of the best letting agents I have dealt with - Harry will look after you! On the down side, the referencing process they follow and the agency they use are extremely difficult and unreasonable which made the application process challenging when it didn't need to be.
James · 22 June 2019
Agent replied · 20 June 2024
Hi James, thanks for your feedback. We're so pleased Harry was excellent from start to finish! We're sorry you felt the referencing process was challenging when it shouldn't be. We have taken on board your feedback regarding the referencing process and will pass it on. Thanks
★★★★★ 5/5
GoogleJust wanted to mention the lovely Deja Bowens. She was very accommodating to us going above and beyond...from the very first phone call she made me feel at ease and knew she'd be the one to help us with our search. Property searching can be very overwhelming but Deja definitely made the process a smooth experience. She was smiley, polite and was attentive to our needs.
I didn't want to look anywhere else as Life Residential are so well equipped. I love the website, clear and concise. No complaints. Friendly and down-to-earth staff at the Greenwich branch. Definitely exceeded my expectations! Thank you.
Louise · 24 September 2024
Agent replied · 24 October 2024
Dear Louise, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Deja. Please do not hesitate to contact us again. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleFantastic letting agent with clear communication and quick responses. Abs kept me informed at every stage and made everything easy. Would definitely use again. Thank you Abs!
Aaliyah · 5 December 2025
★★★★★ 5/5
GoogleBethany was a warm and supportive presence throughout our whole process to find a flat to rent. She answered all our many questions and made the experience smooth. Really enjoyed the experience with her.
Francesca · 5 August 2024
Agent replied · 26 August 2024
Dear Francesca, We really appreciate you taking the time to leave such lovely comments about Bethany. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleBethany was absolutely amazing and the what is usually a very stressful experience in renting was a breeze with her. Thank you for finding us our new home!
Lia · 2 November 2024
Agent replied · 9 November 2024
Dear Lia, Thank you for your kind comments regarding Bethany and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
★★★★★ 5/5
GoogleJahz was very helpful throughout the process of finding a new home. I appreciate the time he's taken to assist with the details and get everything sorted.
Alice · 13 November 2024
Agent replied · 11 December 2024
Dear Alice, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, katie
★★★★★ 5/5
GoogleJahz was very helpful, always answering fast and finding answers about my numerous questions about the flats! In the end, I found the perfect flat for me, so I highly recommend them!
Carmen · 27 July 2024
Agent replied · 26 August 2024
Dear Carmen, Thank you for taking the time to leave a lovely review regarding Jahz. Kind regards, Katie, Customer Relations Team
★★★★★ 5/5
GoogleChong Frankie was incredibly helpful and kind. He resolved the issue we had in our apartment and made the whole process stress-free. Highly recommend him as a property manager! Thanks
Ketevana · 24 August 2024
Agent replied · 24 October 2024
Dear Ketevana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleA really seamless and professional approach at all times during the re-letting of my property. Exceptionally efficient and thorough, Jahziel and Josh were a pleasure to deal with! Thank you for your help - I will 100% recommend!!
Nick · 22 March 2024
Agent replied · 20 June 2024
Dear Nick, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jahziel and Josh, and do not hesitate to contact us again. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience with Abdur! He was incredibly attentive to our needs and took the time to show us five different flats in one evening, all tailored to what we were looking for. You could tell he genuinely listened to our requirements and made sure each option matched our preferences. The whole process felt smooth, well-organized, and respectful of our time. Highly recommended if you’re looking for someone who’s both professional and easy to work with!
Alexandru · 22 September 2025
★★★★★ 5/5
GoogleJahzeil at Life Residential - did a great job in finding me very good tenants in a very short period of time. He goes above and beyond to help out and has a fantastic work ethic. Thank you Jahzeil
S · 21 February 2024
Agent replied · 20 June 2024
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jahzeil. Please do not hesitate to contact us again. Kind regards, Katie, Customer Relations Team.
★★★★★ 5/5
GoogleProfessional and efficient. Thank you Jahzreid for helping with the move and all the related questions that we had! And thank you Chong Frankie for the quick maintenance service!
Minh · 23 August 2024
Agent replied · 20 June 2024
Dear Minh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Negin, Customer Relations Team
★★★★★ 5/5
GoogleGreat office and great team of people, they really know their stuff! Made the whole process seamless! Special thanks to Ben Dayo!
Karen · 4 December 2024
Agent replied · 11 December 2024
Dear Karen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
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