Life Residential London reviews

★★★★★ 5/5

Trustpilot

Great communication, attentive staff

I was renting through LiFE Residential and had a very positive experience, especially compared to previous estate agents who were unresponsive to emails and slow to resolve any sort of issues.

Adrian · 2 June 2026

★★★★★ 5/5

Trustpilot

Professional and genuine

Had really professional and positive experience with Life Residential. The dedicated Property Manager - Claudio De Tommaso has been very helpful and responsive throughout my tenancy as well as at the end of it. Genuine, professional and easy going. Very much recommended.

Justyna · 13 September 2024

★★★★★ 5/5

Google

Very grateful to Ethan from Life residential. He’s been very helpful during this difficult period, I was able to move very quickly on a property that I liked and Ethan helped expedite things and work around some obstacles that arose from the current situation. He was very responsive, professional and knowledgeable and also a great guy. Thanks Ethan! Update: after a year with life residential I can easily say that the experience has been great. They are very responsive and I have just renewed for a further 12 months. That process was made simple and I’d like to thank Mahrokh for her support and professionalism through the process!

Nick · 10 June 2021

★★★★★ 5/5

Google

I had a very positive experience working with the agency. The team was friendly, professional, and responsive throughout the process. Communication was clear and efficient, and everything was handled smoothly. I would be happy to recommend them.

杜安 · 15 April 2026

★★★★★ 5/5

Trustpilot

Abby Gooptu, excellent agent

Abby was fantastic! Knowledgeable, proactive, and made the lease renewal process a breeze. She explained everything clearly and I felt confident throughout. Highly recommend her to anyone looking to find a place in London. Thanks again, Abby, and hopefully we'll work together again in the future!

Olivier · 26 June 2024

★★★★★ 5/5

Google

It was really nice working with Frankie. He consistently reached out to me with options. was open and listened to my requirements. He was able to secure an affordable parking for me. It was a good idea experience all round working with Frankie

Oluwafunmilayo · 8 October 2026

★★★★★ 5/5

Trustpilot

Cristina Luntraru has been of great…

Cristina Luntraru has been of great help with my moving in experience. She replies to my emails promptly and helps me out with any problems I had at my new home. As I just moved to UK, everything is new to me and Cristina has provided me with much information for my transition. I highly recommend their company for the good service!

Carey · 26 June 2023

★★★★★ 5/5

Trustpilot

Renewal 2024

Ms Amrita Rathod has been dealing with our renewal over the past week. We have found her very attentive, professional and quick to keep us updated. Amrita has made the whole process stress free for us. We hope that Amrita will be available to implement our next renewal.

Duncan · 8 May 2024

★★★★★ 5/5

Google

Blend is helpful and supportive.

Reza · 15 November 2025

★★★★★ 5/5

Trustpilot

Thank you Nicola!

Life Residential has been an extremely professional and dependable agency in the last year, making my first year of leasing/living in London so much easier. Thank you Nicola Soper for being such a supportive agent, especially over the last 1 week with multiple requests. Your prompt actions have helped address issues immediately. I look forward to a continued long term relationship with the agency.

Saumya · 3 April 2023

★★★★★ 5/5

Google

We were doing a really rushed move in - from seeing the flat to moving in must’ve been about a week or two. The flat had originally been taken and Jonathan made sure we got it the moment it was released back onto the market. He was communicative throughout and flexible to our timings.

Kyling · 12 December 2023

★★★★★ 5/5

Trustpilot

Zainab is always extremely professional…

Zainab is always extremely professional and efficient in her dealings. She is particularly skilled at dealing with tenants on sensitive issues and coming to successful resolutions. She has worked extremely hard for us when on-boarding new tenants and in coordinating appraisers for our refinancing requirements. She is always a pleasure to deal with and I feel very confident when she handles our property needs.

Cameron · 6 March 2023

★★★★★ 5/5

Trustpilot

Maham Iftikhar - An effective Property Manager

Maham Iftikhar is very diligent and proactive in resolving client issues. She always keeps the client informed about progress on maintenance actions and ensures that the tenants understand their obligations in respect of the property. She manages a heavy workload effectively and always seems on top of issues. Her communication skills are well developed and professional. She is a credit to the firm.

Jim · 6 April 2023

★★★★★ 2/5

Trustpilot

Don’t Bother

Would not recommend renting from this branch. Constant miscommunications, flat was handed to me in disgraceful order - was sorted out by landlord thankfully but now months later and they still cause silly issues that waste time for a perfect tenant.

Robyn · 8 October 2026

★★★★★ 5/5

Trustpilot

Claudia Nicholls has been the Property Manager of my appartment in Ilford

Claudia Nicholls has been the Property Manger for my appartment in Raphael House,Illford, for a number of years now.She has always promptly and efficiently attended to requests or complaints from my tenant after liaising with me .Knowing that Iam an overseas (Mauritius)landlord and therefore unable to deal with issues (queries and requests from Estate Management Company or from tenant or regulatory authorities in optimum conditions, she has been particularly helpful - often suggesting solutions to facilitate decision-making by me on matters concerning my appartment- in ensuring a trouble -free renting of my appartment.I do commend her for being so reliable.D kumar Dabee,Mauritius

Dheerendra · 19 October 2020

★★★★★ 1/5

Trustpilot

LONG-standing landlord client left deeply disappointed

I have used Life Residential’s full letting management service since 2014, but this recent experience has been extremely disappointing.

Antonio · 3 August 2026

★★★★★ 5/5

Trustpilot

Great experience and quick service!

Great experience and quick service. My issue in the apartment was resolved quickly and efficiently by the team.

Parth · 9 August 2026

★★★★★ 5/5

Google

Kamile was a fantastic agent from the beginning to the end of the process. She was professional, approachable and very knowledgeable. She made a daunting process of finding a house very smooth and actually fun. Would highly recommend her if you are looking for a property.

Hibah · 10 May 2024

★★★★★ 5/5

Trustpilot

Great support from Tamara

Great support from Tamara! thank you for the help.

Sahal · 5 October 2026

★★★★★ 5/5

Trustpilot

Check out process

The check out process was very quick and smooth - I was sent clear instructions of things I need to think about way ahead of the check out time (giving me sufficient time to plan ahead) and the deposit return process was very straightforward. Thank you Szilvia Nemeth and the team for a smooth and stress free process!

Indre · 7 August 2023

★★★★★ 5/5

Trustpilot

Life Residential Review

I recently had the pleasure of dealing with Ralph, the senior lettings consultant, and Abby from the renewal department at Life Residential, and I have to say, they are truly amazing and the best I have ever dealt with. As someone who has rented properties in the UK for many years, I have dealt with numerous lettings agencies, but none come close to the level of service and professionalism that I received from Ralph and Abby.From the very first interaction, it was clear that both Ralph and Abby were dedicated to providing exceptional customer service. They were always prompt in their responses, whether it was via email or phone, and they went above and beyond to ensure that all my queries were answered. What impressed me the most was their willingness to listen and care for what I had to say. They took the time to understand my needs and concerns, and they worked tirelessly to find a solution that best suited me.In addition to their excellent communication skills, Ralph is also incredibly knowledgeable about the rental market in the UK. He provided valuable insights and guidance throughout the entire process, making it a seamless and stress-free experience for me. I truly felt like I was in good hands with them, and I couldn't have asked for better support.I have to say, Life Residential is by far the best lettings agency in the UK, and it's all thanks to the exceptional team, especially Ralph and Abby. They have set the bar high for other agencies, and I can confidently say that I will be recommending them to anyone looking for a rental property. Their dedication to their clients is truly commendable, and their level of service is unmatched.In conclusion, if you're looking for a lettings agency that truly cares about its clients and provides top-notch service, look no further than Life Residential. Ralph and Abby are both amazing and the best in the business. I couldn't be happier with my experience, and I will definitely be using their services again. Thank you, Ralph and Abby, for all your hard work and for making my rental experience a positive one. You are truly the best in the business!

Ahmad · 22 March 2024

★★★★★ 5/5

Google

I would highly recommend Life Residential and specifically Kareem! From my initial enquiry all the way through to viewings & signing, Kareem was very professional but also down to earth and really took the time to understand what I was looking for in a home! So grateful!

Hayden · 10 April 2024

★★★★★ 5/5

Google

Daniel made the whole process of selling the property as quick and smooth as possible. He was super helpful with getting the property prepared for sale and was always available to answer queries or concerns. He valued the property fairly and provided excellent advice. Would highly recommend!

Renata · 10 April 2024

★★★★★ 5/5

Google

I have been incredibly fortunate to have been assigned Ms Teresa Duarte as my property finance manager over the past 3 years that my property has been managed by Life Residential. Ms Duarte has been such a pleasure to work with. She has been very friendly, helpful and attentive, and always followed up on my queries promptly. Ms Duarte has consistently displayed a very high level of professionalism, expertise and efficiency in handling my account. My monthly statement was sent to me on the dot every month with the figures tallied accurately. Ms Duarte is definitely a valuable asset to the company and I really only hope that she will continue to be the one handling my account for my next letting contract with Life Residential!

Audrey · 10 June 2020