Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have had a very positive experience…
I have had a very positive experience working with Life Residential in managing my flat. The team especially Vanessa Hope (Director) and Gerda Kirveleviciute (the manager) have been professional, responsive, and reliable throughout. They have looked after the property well and have always been helpful whenever I needed support or advice. Communication has been smooth, and they have handled matters efficiently and professionally. Overall, it has been a pleasure working with them, and I appreciate their continued support and management of my property. Highly recommended.
Phyo · 7 May 2026
Agent replied · 7 June 2026
Dear Phyo, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
GoogleI had a fantastic experience with Life Residential. The whole team was professional, responsive, and genuinely helpful throughout the process. A special thank you to Poppy, who went above and beyond to assist me, her support, communication, and attention to detail were outstanding. She made everything smooth and stress-free from start to finish. Compared to other services I’ve dealt with, Life Residential truly stands out for their efficiency and customer care. If you’re looking for a reliable and supportive letting agency, I highly recommend them. Thanks again to Poppy and the team for such excellent service!
Hlumelo · 16 March 2026
Agent replied · 16 April 2026
Dear Hlumelo, Thank you for your kind comments regarding the Royal Wharf team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleI recently worked with Connor at Life Residential and had an outstanding experience from start to finish. He was consistently proactive, keeping me updated at every stage and making sure I always knew what to expect next. His communication was clear, timely, and genuinely helpful, which made the entire process feel smooth and well-organised.
Connor’s knowledge and attention to detail really stood out. He handled each step efficiently, answered all questions confidently, and made sure everything moved forward without any delays. What could easily have been a stressful process ended up feeling straightforward thanks to his planning and follow-through.
I’m genuinely impressed with the level of service I received. I’d highly recommend Life Residential, and especially Connor, to anyone looking for a reliable, professional, and well-managed experience.
Cameron · 15 December 2025
Agent replied · 14 January 2026
Dear Cameron, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Conor. Please do not hesitate to contact us again. Kind regards, Katie
★★★★★ 5/5
TrustpilotVery kind team
Bilal was very polite and kind during his flat inspection when I met him for the first time. Prior to his visit, he has always been attentive to tickets I have raised in relation to issues around my flat, which have always been quickly picked up.
Christine · 26 August 2026
Agent replied · 24 September 2026
Dear Christine, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
TrustpilotMolly Tilley is awesome
Molly Tilley is extremely responsive, knowledgeable, proactive, handling every details with absolute professionalism. She went above and beyond to ensure my transaction went smoothly, always keeping me informed and looking out for my best interests which took all the stress out of the process. Exceptional service from start to finish! Five starts all the way! Highly recommend!
Keith · 2 June 2026
Agent replied · 7 June 2026
Dear Keith, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
GoogleWe had a great experience working with Conor from Life Residential while securing our new home in E14. From the first viewing, Conor was extremely knowledgeable about the property and the area, and guided us through the process with professionalism and patience.
He was always quick to respond, offered thoughtful advice during negotiations, and took the time to explain details like implications of the Renters’ Rights Bill, which really gave my partner and I peace of mind. Conor also handled our questions and requests to the landlord efficiently and kept communication clear throughout.
The entire process was smooth and stress-free, we’d definitely recommend Conor and Life Residential to friends and other professionals looking to rent in London.
Caleb · 15 November 2025
Agent replied · 14 January 2026
Dear Caleb, We really appreciate you taking the time to leave such lovely comments about Conor. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
★★★★★ 5/5
TrustpilotProfessional and Responsive Service
Bilal has been very efficient, professional and understanding throughout the leaking issue in our flat. He took responsibility for chasing the apartment management team, kept us regularly updated on the progress, and made sure our concerns were properly followed up.
YI · 3 September 2026
Agent replied · 24 September 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
★★★★★ 5/5
TrustpilotExceptional service
Bilal has been exceptional in helping us resolve some items raised for our rental flat. He is very quick in responses and ensures that he follows through until the items have been completed. Thank you for your support Bilal!
Meg · 9 September 2026
Agent replied · 24 September 2026
Dear Meg, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotA company who cares - Bilal Khalid
Life Residential's expertise and speediness are unmatched. In particular, Bilal Khalid is an excellent property manager. His attentiveness and genuine care shows through in every solution that he proposes and actions. Couldn't be happier with Life Residential, thanks to him!
Morgan · 12 August 2026
Agent replied · 24 September 2026
Dear Morgan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
★★★★★ 5/5
TrustpilotI’ve had a great experience with Life…
I’ve had a great experience with Life Residential. I’d especially like to thank Melissa Jeremiah for her help and support. She was very helpful and responsive in resolving the issues I reported, and I’m really happy with the outcome.
Stephen · 13 August 2026
Agent replied · 24 September 2026
Dear Stephen, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 5/5
TrustpilotLenni was very helpful and professional…
Lenni was very helpful and professional in sorting out the management key issue. She was quick to respond and made sure the issue was resolved smoothly. I appreciate her help and the effort she put into her work.
Claire · 3 August 2026
Agent replied · 24 September 2026
Dear Claire, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
TrustpilotDaniele Spadaro, good communicator.
My communication with Daniele Spadero was very easy. He always responded quickly to any queries I had, and made the whole process of organising paper work for the new tenant as simple and straightforward as possible.
Marc · 10 August 2026
Agent replied · 24 September 2026
Dear Marc, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
GoogleIsobel was very helpful with my property search she was professional the way she communicated with my self and regular updated me when new property’s come onto the market which suited my requirements I would definitely recommend Isobel when it comes to looking for new property very helpful and professional
Duchess · 14 April 2026
Agent replied · 16 April 2026
Dear Duchess, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotBreje has been very helpful and…
Breje has been very helpful and responsive to get our new flat up and running. She's been attentive to our concerns and helped us through the onboarding issues.
Mr · 17 August 2026
Agent replied · 24 September 2026
Dear Jonathan, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
TrustpilotGreat experience - smooth process through and through!
Great experience. Tyreek was responsive and made the entire process smooth from start to finish. He was always on top of things and settled me into my new, dream apartment. Highly recommend.
David · 16 July 2026
Agent replied · 24 September 2026
Dear David, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
★★★★★ 1/5
TrustpilotI dealt with was PUSHY and used a…
The estate agent I dealt with was PUSHY and used a CLASSIC BAIT AND SWITCH on us. My girlfriend and I put an offer in on a flat and shortly after signing the contract with the agreed time, they said they couldn't do that day due to the landlords issue. Then the agent was very pushy, calling up multiple times to force another date we could do, he refused to take a no. Then when we ultimately said we don't want to do the later date they said that they are going to keep the £500+ 1 week holding deposit because it is OUR fault. I would just stay away from this company. Just BE CAUTIOUS AS THEY WILL TAKE YOUR MONEY AND REFUSE TO REFUND IT.
Johannis · 14 July 2026
Agent replied · 24 September 2026
Dear Johannis, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
★★★★★ 5/5
GoogleI had a great experience working with isobel during my property search. She kept me updated throughout the whole process, which made everything feel smooth and stress free. I was really impressed with how efficient and responsive Isobel was , always quick to answer any questions I had. Overall, I’m very happy with the service I received and would highly recommend her
Thank you so much Isobel appreciate your help
Many thanks Glen Wakelin
Glen · 14 April 2026
★★★★★ 5/5
GoogleI had a great experience renting a flat with Blend. He was professional, friendly, and extremely helpful throughout the process. Communication was always clear and prompt, and everything from viewing to paperwork ran smoothly. It’s rare to find such a high level of professionalism paired with genuine care. I highly recommend Blend and Life Residential.
Arshiya · 17 December 2025
Agent replied · 14 January 2026
Dear Arshiya, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Royal Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotEsmee in Greenwich is a star!
Esmee in Greenwich is always so receptive to our asks and does her best to ensure good communication and mediation between myself and the landlord. She's well mannered, professional and most importantly, fantastic at her job!
Beth · 19 May 2026
Agent replied · 7 June 2026
Dear Beth, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
★★★★★ 5/5
GoogleI have been very positively impressed by the professionalism shown by Conor while arranging a tenancy agreement for my flat. Conor has been extremely helpful throughout the whole process, kept me informed through the various stages, and provided advice as required. The quality of the service received was of very high standards and fully met my expectations.
Luca · 15 November 2025
Agent replied · 14 January 2026
Dear Luca, Thank you for your kind comments regarding Conor and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Katie
★★★★★ 5/5
GoogleFantastic experience overall! The process was smooth, stress-free, and everything was clearly explained with quick follow-ups and helpful guidance. Professional, friendly service that made decision-making easy. Highly recommend Life Residential - and a special thanks to Conor for his support throughout! His approachable and patient manner truly made the whole journey feel comfortable and well-supported.
Suvidha · 15 November 2025
Agent replied · 14 January 2026
Dear Suvidha, We really appreciate you taking the time to leave such lovely comments about Conor. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie
★★★★★ 5/5
GoogleI couldn’t recommend Isobel enough. The team was friendly, professional, and always quick to respond to my questions. They made the whole process smooth and stress-free, keeping me informed every step of the way. I really appreciated their …
Lucia · 16 March 2026
Agent replied · 16 April 2026
Dear Lucia, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Royal Wharf office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
TrustpilotNilofer and Shakira made all the difference
We had an exceptional experience with LiFE Residential, all thanks to Nilofer and Shakira.
Aditi · 9 September 2026
Agent replied · 24 September 2026
Dear Aditi, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 5/5
TrustpilotOur property manager is very responsive…
Our property manager is very responsive and helped solve the problem in few days. Great agent. Thanks Bilal!
Lena · 6 August 2026
Agent replied · 24 September 2026
Dear Lena, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.