5/5
TrustpilotI’m really pleased with their prompt…
I’m really pleased with their prompt and splendid service and cooperation.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,547 reviews across 2 platforms
16 Royal Crest Avenue, London, E16 2TQ
Life Residential's office in London, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,547 reviews on two platforms, including 422 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat experience with Life Residential
Great experience with Life Residential, have been with them for many years.
5/5
TrustpilotExcellent work on Tenancy Review
Excellent work on Tenancy Review, made the experience very easy and worry free, thank you.
Agent replied · 11 June 2024
Hi Jeremy, that's great stuff! Thanks
5/5
TrustpilotIt was a great experience to renew my…
It was a great experience to renew my contract. They worked very quickly to get a good deal
1/5
TrustpilotNot giving deposit back after moving out
My flatmate and I have moved out for two months but Life Residential is still keeping our deposit and completely heard nothing from them on returning us the deposit.
5/5
TrustpilotEffortless and timely tenancy renewal
Mr Kalidass followed up on my rental renewal at a very timely stage and provided good market and tenancy inputs which helped to close the renewal promptly and without any issues. Good job!
5/5
TrustpilotExcellent Agents
A very efficient and helpful agency acting in the interests of both tenant and landlord.
Agent replied · 11 June 2024
Hi Chaand and Meenakshi, we're thrilled that you've enjoyed working with us and feel that we work in the best interests of all our clients. We really appreciate your feedback, thank you for your time.
5/5
TrustpilotPleased
Abby from the renewals dept provided great diligent service. Many thanks
5/5
GoogleThe property manager is attentive. Quick response to problem reports.
Agent replied · 11 June 2024
Hi Minh, thank you for your feedback! We're glad you feel this way!
5/5
TrustpilotThank you for the great work and…
Thank you for the great work and professional
5/5
TrustpilotGreat experience with LIFE
Great experience with LIFE - Rebecca Cannon and Beki Smith sorted recent flat issues in a matter of weeks and were very responsive. I’ve rented with them for two years and they have always delivered.
5/5
TrustpilotClaudio helped us organise a repair of…
Claudio helped us organise a repair of the dishwasher cabinet. He was very prompt and helpful!
1/5
GoogleI’m a customer enquiring about rental properties. Spoke to a man on the phone who was very rude, condescending and unhelpful. I was made to feel stupid for even contacting them.
5/5
TrustpilotExcellent Service
My property manager (Claudia Nicholls) has been a great help in responding to my various queries in a timely manner. Her professional attitude and timeliness has helped make my experience renting with Life a pleasant one
5/5
TrustpilotMarcus Yu was a professional and made…
Marcus Yu was a professional and made the experience much smoother.
5/5
TrustpilotGreat turnaround time on fixing the…
Great turnaround time on fixing the issue
4/5
TrustpilotLife Residential has been reliable & …
Life Residential has been reliable & satisfactory in servicing both the owners & tenants.
Agent replied · 11 June 2024
Thanks for your comments Eliza. It's great to know that you think we are a reliable company - that means a lot! Thanks for your time 😊
4/5
TrustpilotVery responsive & efficient service-…
Very responsive & efficient service- great customer care and focus from Rosie Sivarajah.
Agent replied · 11 June 2024
Hi Mr Ramadan and Miss Kelly, we're pleased Rosie handled your case with care and focus. Thank you for sharing with us.🙂
5/5
TrustpilotI appreciate Jack Piggott prompt…
I appreciate Jack Piggott prompt response to all my emails over few days
5/5
TrustpilotUser Friendly and Responsive
Fully managed property, professional and responsive people at the helm.
5/5
TrustpilotProperty Manager
My property manager Shruthi has assisted me along the whole check out process being sure everything was sorted out in the smoothest possible way. Always with courtesy and politeness
5/5
TrustpilotHighly recommend!
It was excellent working with them. Very professional and prompt in responding to all our questions. We got personalized suggestions. We would certainly work with them again.
5/5
TrustpilotProperty Inspection
Marcus Yu was pleasant to deal with and very professional.
3/5
TrustpilotFabulous quick response from Claudio…
Fabulous quick response from Claudio and the work by plumber which is very good but the long lead time to have the plumber to come was a bummer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
How many reviews does Life Residential London have?
Life Residential's London office has 1,547 reviews across two platforms: 422 on Google, 1,125 on Trustpilot (across the whole business).
What is Life Residential London's rating?
Life Residential London is rated 4.5 out of 5 across all 1,547 reviews, and 4.5 out of 5 on Google from 422 reviews.
Has Life Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Trusted Agent.
Where is Life Residential's London office?
Life Residential London, 16 Royal Crest Avenue, London, E16 2TQ.
