4/5
TrustpilotMy relationship with Life Residential…Efficient service
My relationship with Life Residential hasn't always been great but once Hayely gets to my emails, she is quick and efficient, and gets the job is done.
Trusted Agent profile · London
Life Residential London reviews
★★★★★
1,568 reviews across 2 platforms
16 Royal Crest Avenue, London, E16 2TQ
Life Residential's office in London, at 16 Royal Crest Avenue, is rated 4.5 out of 5 across 1,568 reviews on two platforms, including 422 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Life Residential, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLIFE Resdential's performance on tenancy renewal...excellent
LIFE Resdential's performance on the tenancy renewal was excellent from my (landord's) point of view...very efficient and seems to have gone very smoothly with the tenant.
Agent replied · 11 June 2024
Hi David, great stuff! We're glad everything ran smoothly for you! Thanks for sharing
5/5
Googlethe process of moving into our house was so seamless, fern helped us with every step of the moving in process and helped us secure the flat after months of looking!! thank you:)
5/5
TrustpilotTenancy Renewal - Great work
Sham, Renewal consultant for Life Residential, completed my renewal very diligently, professionally and in good time frame. Well done. Thanks
Agent replied · 11 June 2024
Hi Omas, that's great to hear. Nice work, Sham!
5/5
Trustpilotperfect Renewal Department
we are very satisfied with the follow-up of our rental contrat with the agency, everything was clear and precise with Mr Gooptu
1/5
TrustpilotMore and more spam marketing material…
More and more spam marketing material put into my letterbox despite telling them not to.I'm at my wits end and to leave a review here, and encouraging my fellow residents to also leave reviews is the best we could do.
5/5
TrustpilotAbby in Renewals did a great job of…
Abby in Renewals did a great job of negotiating the rent renewal between myself and the tenant. She was polite, very quick to respond and negotiated a fair settlement.
5/5
TrustpilotAmritha did a great job
Amritha helped me negotiate with my landlords and secured a deal which include no rent increase. I’m satisfied. Thank you.
5/5
TrustpilotLauren swiftly handled communication…
Lauren swiftly handled communication with the block management company to resolve a few building issues we'd been having. All fixed now, thanks again Lauren!
Agent replied · 11 June 2024
Hi Ian, that's great to hear! Thanks for your feedback!
1/5
TrustpilotPathetic experience with Life…
Pathetic experience with Life Residential. They are horrible with End of Tenancy charges. Charging for what they either haven't provided or provided rusty, stained or broken.
5/5
TrustpilotMarcus Yu is an incredible property…
Marcus Yu is an incredible property manager he goes far and beyond and is the best manager we have had at life Residential
5/5
TrustpilotExceptional service (Hayley)
Hayley at LiFE Residential is an exceptional property manager, pro-active, responsive, polite, professional, courteous and is the benchmark in property management. Very efficient and effective, clear communication and reliable.Thank you very much for all your hard work Hayley we are so grateful! All the best,James
5/5
TrustpilotProfessional, Friendly & Ever So Efficient
Professional, friendly and the smoothest path through finding and agreeing a new tenancy on a property that I've ever had. No hesitation in recommending them!
Agent replied · 11 June 2024
Hi Ian, thanks for finding the time to tell us what you think. We are so happy to hear that you've found our lettings process to be professional and friendly - that's amazing news! Thank you for your recommendation, and we hope you enjoy LiFE in London!
5/5
TrustpilotOverall a faultless service
Really good throughout. Excellent communications. Great service with managing our rental property. Tenant found quickly with a good rent achieved. Overall a faultless service.
Agent replied · 11 June 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotI had a great experience with Abby…
I had a great experience with Abby Gooptu, my Renewals Consultant. She helped me smoothly renew my contract with my client within a month. Highly recommended!
5/5
TrustpilotChanelle Pierre did a great job in…
Chanelle Pierre did a great job in renewing our contract. The whole process was easy and smooth.
5/5
TrustpilotTenancy Renewal
Amrita Rathod dealt with my tenancy renewal, she kept me informed and processed the renewal promptly without any issues.
5/5
TrustpilotVery good rental negotiation by Chris
The tenancy of my unit at Maine Tower nearly comes to an end. Mr Chris Mitsatsos of Life Residential conducted a very good negotiation with the tenant and reached an agreement for continuing the tenancy for another one year. Very smoothly done.
5/5
TrustpilotRented a flat in Deptford and had a…
Rented a flat in Deptford and had a rough start. Abbie Shanks took over and was quick to sort the issues out, answered our questions and has helped sort our deposit without a headache. Would rent from Life Residential again!
5/5
TrustpilotLife Residential as property manager
Have been engaging Life Residential for a couple of years to manage my property for rental. Pretty much a hassle free experience.
Agent replied · 11 June 2024
Hi Mr Heng, thanks for your feedback. It's great to hear you've had a hassle free experience with us here at LiFE Residential, this is exactly what we strive for. Thanks for sharing.
5/5
TrustpilotWe had a good experience with Life
We had a good experience with Life - Abby from renewals has been very responsive in back and forth communications.
5/5
TrustpilotCarlos DaSilva cooperated with me…
Carlos DaSilva cooperated with me regarding different issues and I would like to express my gratitude to him.
Agent replied · 11 June 2024
Hi Mohammad, thank you for your feedback on Carlos, we'll pass on your gratitude to him.
5/5
TrustpilotThe overall experience was good for me
The overall experience was good for me. The agency responded to most of the issues in time, thanks to my proper manager Katie.
5/5
TrustpilotThe microwave broke down
The microwave broke down, but Cristina, the property manager, assisted me and we were able to fix the problem successfully. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Life Residential London
Has Life Residential won any awards?
Yes. In The Trusted Agent 2026 awards: Life Residential, London won Trusted Agent.
